Can I Cancel Revolut at Any Time?

Revolut allows you to cancel or downgrade your subscription at any time, but beware of cancellation fees if done within certain periods. For Premium and Metal plans, cancelling or downgrading within the first 10 days can trigger fees ($16.99-$19.99 for Premium, $55 for Metal). Additionally, cancelling within the first 10 months incurs fees ($20 for monthly Premium, $30 for monthly Metal), with no fees applicable after 10 months. Annual plans do not have cancellation fees, but there are no refunds for the paid period. So, the main landmines are early cancellation fees and no refund on annual prepayments if you cancel early.

Why Do People Cancel Revolut?

Poor customer service: Many users complain about difficult-to-reach or nonexistent human support, and only generic or automated responses are given.Complicated and lengthy verification processes: Repeated requests for documents, including verification of source of funds, often requiring dozens to hundreds of uploads.App instability and crashes: The app can crash frequently, especially during critical tasks like document uploads.No desktop access: Users must perform all tasks through the mobile app, which can be inconvenient.Account freezes and closures: Accounts can be frozen or closed without clear reasons or adequate explanation, often related to anti-money laundering (AML) compliance.Lack of transparency: Customers are often not told why their account is frozen or closed, leading to frustration and distrust.Funds accessibility issues: Users sometimes cannot access their money while accounts are under review or frozen.Ongoing charges despite unusable accounts: Subscription fees may be charged even when the account cannot be used.Unclear or unfavorable terms for cancellations and refunds: Users report difficulties in canceling subscriptions or obtaining refunds.Preference for traditional banks: Customers often feel that traditional banks offer better clarity, human support, and stability.

What Information Do I Need to Cancel Revolut?

Full name and account information associated with your Revolut profile Merchant or service name of the subscription, membership or bill you want to cancel Details of the payment (amount, date, frequency, card used, last transaction) Access to the Revolut app (latest version installed) Plan type or tier (you may need to downgrade to Standard before closing entirely) Confirmation that any investment, insurance, or No active subscriptions, insurances, or chargeback requests on your account Account balance is zero (all funds withdrawn from main, Crypto, and Merchant accounts) Any issued Metal cards charges settled (if received within last 3 months) No pending transactions on the account Be the account owner (especially for business accounts) Admin access to Revolut People settings (if managing business/group plans) Know that blocking a merchant/subscription in-app does not fully cancel subscriptions; direct cancellation with the merchant may be necessary

What Should I Know Before Cancelling Revolut?

Before cancelling a Revolut Premium or Metal subscription, know that you will keep access to the paid features until the end of your current billing cycle. After this period, you will lose all Premium or Metal benefits, which include features like no currency exchange fair usage limit, increased free ATM withdrawals, discounts on international payments, travel insurance, and exclusive card types such as the Metal stainless steel card. Cancelling early within certain timeframes may incur break fees or card delivery fees, especially for the Metal card. Once downgraded, your account returns to the Standard plan with none of the Premium or Metal advantages.

What is Revolut's Cancellation Policy?

Revolut allows you to cancel your paid subscription anytime, retaining access until the end of the paid billing cycle. If canceled within 14 days, you receive a full refund minus any card delivery fees; after 14 days, break fees may apply depending on plan and payment frequency. Failure to pay within 30 days can lead to subscription cancellation and downgrade to a Standard plan.

Do I Need My Revolut Password to Cancel?

You do not need your password to cancel a subscription on Revolut because the cancellation must be done by contacting the merchant directly. In the Revolut app, you can block future payments from a merchant without needing your password, but this does not officially cancel the subscription. If you want to manage your subscriptions or block payments, you can do so through the app without a password.

Can I Get a Refund from Revolut?

We've actually written a step by step guide on how to get a refund from Revolut. Check it out!

How to Cancel Your Revolut Subscription (2026)

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While managing subscription payments is straightforward through the Revolut app, the actual cancellation of a subscription requires contacting the merchant directly. This adds a layer of difficulty since Revolut itself does not process subscription cancellations, making it somewhat inconvenient but not overly hard for users to complete the cancellation process.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Revolut subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Revolut account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Revolut online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.

Revolut May Show Up On Your Statement As:

REVOLUT.COM REVOLUT LTD REVOLUT UK LTD REVOLUT LTD LONDON REVOLUT FROM REVOLUT REVOLUT PAYMENT REVOLUTTRX REVOLUT*PAYMENT REVOLUT*TOPUP REVOLUT*CARD REVOLUT BUSINESS PAYMENT REVOLUT LTD UK REVOLUT UK PAYMENT REVOLUT EUROPE LTD REVOLUT LTD UK TRANSACTION