Rocket Money is an app that helps you find and manage your subscriptions and bills in one place, making it easy to stay on top of what you're paying for. It can track your spending, alert you when you’re low on money, and help you create budgets. If you upgrade to Premium, they even help cancel unwanted subscriptions and negotiate bills to save you money. So if you see charges from Rocket Money, it's likely for subscription management or bill negotiation services they're providing to help manage your money better.
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Rocket Money offers a simple interface to cancel subscriptions with options like 'Cancel This For Me,' where they handle cancellation on behalf of the user. However, some cancellations require manually following external instructions, and processing can take up to 10 days, which adds some complexity and waiting time.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Rocket Money subscription.
How to Cancel Rocket Money: Step by Step
If you purchased through Rocket Money:
- Open the Rocket Money app or visit the Rocket Money website.
- Select the Recurring tab 🗓️:
- On the app, it’s at the bottom of the screen.
- On the website, it’s in the menu on the left.
- Tap All at the top to view your complete list of subscriptions.
- Find the subscription you want to cancel and tap on the three dots “•••” on the right side.
- Select the Cancel Service option.
- Choose Cancel This For Me:
- Fill out the brief form as prompted.
- Rocket Money will proceed with the cancellation on your behalf.
- If Cancel This For Me isn’t available, follow the instructions provided to cancel the service manually.
If you need assistance, here's how you can get in touch with Rocket Money's support team.
Tips and Tricks for Getting a Rocket Money Refund
- Use Rocket Money's “Cancel This For Me” feature and promptly follow up—they may charge a fee but it can expedite cancellation.
- Send your own cancellation letter directly to the vendor to avoid Rocket Money service fees; use certified mail for proof.
- Answer calls from Rocket Money promptly during the cancellation process as ignoring calls may delay or prevent cancellation.
- Change your home location or address in vendor account settings if it unlocks online cancellation options that are otherwise unavailable.
- Review bank and credit card statements manually to identify all subscriptions; cancel any missed by Rocket Money directly with the provider.
- Cancel during billing cycles just before renewals to prevent being charged for another cycle.
- Be persistent and escalate via customer service chat or phone when cancellation attempts fail; clearly state you want to end all future charges.
- Consider temporarily freezing your credit card or replacing it if cancellations are ignored to prevent further billing.
- Watch for and dispute unauthorized charges if the company continues billing after cancellation requests.
- Leverage community-shared cancellation scripts or email templates from forums to clearly communicate your cancellation intent in writing.
Why Do People Request Refunds from Rocket Money
- Unwanted or duplicate subscriptions found by the service leading people to want to cancel.
- Time-consuming process of uploading bills for cancellation, sometimes longer than self-cancelling.
- Service limitations as the cancellation service may not support all subscriptions.
- Unauthorized charges for bill negotiation services causing dissatisfaction.
- Continued charges even after attempting to cancel the Rocket Money account.
- High fees of 35–60% taken from the amount saved on negotiated bills.
- Lack of control over finances due to hands-off money management approach.
- Cost of the premium subscription ($6–12 per month) after the free trial.
- Dissatisfaction with charges and service effectiveness leading to cancellations.
Rocket Money Refund Script
Script
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Dear Rocket Money, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Rocket Money Refund Policy
Rocket Money's Premium Membership can be canceled through the settings menu by managing the membership and selecting the cancel subscription option. The cancellation takes effect at the end of the current billing cycle, and users retain access to all premium features until then.
The Easiest Way to Get a Rocket Money Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Rocket Money—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.