4 - Select the Subscription Plan you wish to cancel.
5 - Click on Cancel Subscription.
6 - Follow the prompts to confirm your cancellation.
7 - You should receive a confirmation email regarding the cancellation.
How to Cancel Root Insurance on Apple (iOS)
1 - Open the Settings app on your iOS device.
2 - Tap on your name at the top to access your account.
3 - Select Subscriptions.
4 - Find and select your Root Insurance Subscription.
5 - Tap on Cancel Subscription.
6 - Confirm the cancellation as prompted.
How to Cancel Root Insurance on Google Play
1 - Open the Google Play Store app.
2 - Tap on the profile icon in the top right corner.
3 - Select Payments & subscriptions.
4 - Tap on Subscriptions.
5 - Locate your Root Insurance Subscription.
6 - Tap on Cancel subscription.
7 - Follow the prompts to finalize your cancellation.
Root Insurance is a car insurance company that uses your driving habits to determine your rates, meaning safer drivers can save money. You can sign up for a policy online and adjust your coverage as needed. Their subscription model allows for easy monthly payments, so you know exactly what to expect each month. If you see a charge from Root, it’s likely your insurance premium!
Cancelling a subscription with Root Insurance generally requires navigating their online platform or contacting customer service, which can be somewhat straightforward but may involve waiting times. However, the process is not overly complicated, hence a mid-range score.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Root Insurance subscription.
How to Contact Root Insurance
If you need assistance, here's how you can get in touch with Root Insurance's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a Root Insurance Refund
Call Customer Service directly for immediate responses; be polite but assertive.
Use Written Communication via email or chat, providing a clear request for cancellation.
Have Your Account Information Ready to speed up the process.
Be Persistent if the first representative isn't helpful; ask to speak to a manager.
Timing matters; try calling at the beginning of the month when systems are less busy.
Follow Up with a confirmation request to ensure your cancellation is processed.
Document Everything during the process; take notes and save any correspondence.
Leverage Social Media to get attention if you're having trouble; sometimes public queries get quicker responses.
Check for Fees before initiating the cancellation; some users report success by pointing out wrongful charges.
Offer to Quit if offered a better deal; sometimes they will negotiate with you to keep your business.
Why Do People Request Refunds from Root Insurance
High Premiums: Members may find the monthly costs too steep compared to competitors.
Poor Claims Experience: Negative experiences with the claims process can lead to cancellations.
Coverage Gaps: Some may feel that the coverage options do not meet their needs.
Customer Service Issues: Difficulty in reaching support or unsatisfactory service can drive cancellations.
Changing Life Circumstances: Life events such as moving or changing vehicles can necessitate canceling.
Better Offers Elsewhere: Competitors may provide more attractive rates or bundles.
Technological Issues: Problems with the app or website usability may frustrate users.
Desire for Traditional Insurance: Some may prefer the structure of conventional insurance models.
Increased Deductibles: Rising deductibles may make the policy less appealing.
Limited Availability: Coverage may not be available in all states or for certain vehicle types.
Root Insurance Refund Script
Script
Copy
Dear Root Insurance, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Root Insurance
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Root Insurance Refund Policy
Root Insurance allows customers to cancel their membership at any time without any cancellation fees. Upon cancellation, any unused premium will be refunded, and customers are encouraged to contact customer service for assistance with the process.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a Root Insurance Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Root Insurance—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious when considering cancellation with Root Insurance, as they may implement tactics such as unclear cancellation policies or a lack of straightforward procedures that could delay your exit. Additionally, watch for any promotional offers that might entice you to stay longer, as these may come with hidden fees if you decide to leave early. Always check the terms and conditions for any stipulated notice periods or potential penalties before proceeding to ensure you won't face unexpected charges.
High Premiums: Members may find the monthly costs too steep compared to competitors.
Poor Claims Experience: Negative experiences with the claims process can lead to cancellations.
Coverage Gaps: Some may feel that the coverage options do not meet their needs.
Customer Service Issues: Difficulty in reaching support or unsatisfactory service can drive cancellations.
Changing Life Circumstances: Life events such as moving or changing vehicles can necessitate canceling.
Better Offers Elsewhere: Competitors may provide more attractive rates or bundles.
Technological Issues: Problems with the app or website usability may frustrate users.
Desire for Traditional Insurance: Some may prefer the structure of conventional insurance models.
Increased Deductibles: Rising deductibles may make the policy less appealing.
Limited Availability: Coverage may not be available in all states or for certain vehicle types.
Account Number
Email Address associated with the account
Password for accessing the account
Last Payment Date
Billing Information for verification
Reason for Cancellation (if required)
Contact Information for follow-up
Policy Number if applicable
Before cancelling your Root Insurance policy, be aware that you will lose coverage for any current claims or incidents. Additionally, if you have any discounts or personalized rates based on your driving behavior, these benefits will no longer apply. It's also important to check if there are any cancellation fees or potential refunds on prepaid premiums. Ensure that you have alternative insurance lined up to prevent any gaps in coverage.
Root Insurance allows customers to cancel their membership at any time without any cancellation fees. Upon cancellation, any unused premium will be refunded, and customers are encouraged to contact customer service for assistance with the process.
Yes, you will need your password to cancel your subscription with Root Insurance. If you can't remember it, you can easily reset your password by visiting [this link](https://root.com/reset). Once you have access to your account, you can follow the cancellation process.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Root Insurance subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Root Insurance account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Root Insurance online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Bella
★★★★★
✓487 subscriptions cancelled
✓Root Insurance Cancellation Expert
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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