Safe VPN - VPN Proxy Master offers a VPN service that helps protect your online privacy with features like unlimited data, fast connection speeds, and military-grade encryption. They provide several subscription plans: a monthly plan for $12.99, a 15-month plan billed $79.99 (about $5.33/month), and a 24-month plan billed $89.99 (about $3.75/month), all with a 30-day money-back guarantee. You might see charges from them because you're paying for access to their premium VPN services, which cover multiple devices and include 24/7 customer support. It's a convenient service to stay safe online, especially on public Wi-Fi or when streaming content globally.
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Cancellation is straightforward if the subscription was made through standard platforms like the Apple App Store or Google Play, involving a simple process within the device settings. However, if subscribed via the website or if the user is unsure where the subscription was made, it requires contacting customer support with specific information, adding some complexity but still manageable with support assistance.
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How to Cancel Safe VPN - VPN Proxy Master: Step by Step
If you purchased through Google Play:
- Open the Google Play Store.
- Tap your profile icon in the top right corner.
- Select Payments & Subscriptions.
- Select Subscriptions.
- Tap VPN Proxy Master.
- Tap Cancel Subscription.
If you purchased through Apple App Store:
- Open iPhone or iPad Settings.
- Tap your Apple ID (your name at the top).
- Go to Subscriptions.
- Find VPN Proxy Master.
- Tap Cancel Subscription.
If you purchased through the VPN Proxy Master Website:
- Contact 24/7 Customer Support via their support page.
- Provide your receipt and request cancellation at least one day before the next renewal date.
Tips & Tricks for Canceling Safe VPN - VPN Proxy Master
- Start cancellation before the renewal date to avoid automatic charges.
- Use the original app store subscription management (Google Play, Apple App Store) to officially cancel to prevent auto-renewal.
- Document cancellation attempts including screenshots and confirmation messages as proof.
- If direct cancellation fails, contact your bank or credit card company to block future charges from the merchant.
- Use clear, firm language like "I am requesting immediate cancellation and refund for unauthorized charges" when contacting support.
- Escalate by requesting a supervisor or higher level of support if initial customer service is unresponsive or refuses cancellation.
- Check for and cancel all related subscriptions linked to your email or payment method to avoid duplicate billing.
- Uninstall the app only after subscription cancellation to avoid losing access to cancellation options.
- If a refund is desired, act quickly within refund window (usually 30 days) and be prepared to argue your case firmly.
- Timing cancellation around billing cycles helps to utilize the paid service period while preventing additional charges.
Safe VPN - VPN Proxy Master Customer Service Info
If you need assistance, here's how you can get in touch with Safe VPN - VPN Proxy Master's support team.
Cancel Safe VPN - VPN Proxy Master Script
Script
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Dear Safe VPN Customer Service,
I hope this message finds you well. I am writing to request the cancellation of my subscription for VPN Proxy Master. Due to changing personal circumstances, I find that I am no longer able to utilize the service as intended.
I would appreciate your assistance in processing this cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Safe VPN - VPN Proxy Master allows you to cancel your subscription at any time based on the platform where you subscribed: through Apple App Store or Google Play Store, you cancel via your account subscription settings, and the subscription remains active until the end of the current billing period. For subscriptions via the VPN Proxy Master website, you must contact 24/7 customer support at least one day before the next renewal to cancel. Additionally, there is a 30-day money-back guarantee for first-time purchases made on the official website, but refunds are not available for renewals or in-app purchases through third parties like Apple or Google.
To cancel your Safe VPN - VPN Proxy Master subscription, if you subscribed through iOS or Android, you do not need your password; you can manage and cancel the subscription via the Apple App Store or Google Play Store respectively within your account settings. However, if you subscribed via the VPN Proxy Master website, you will need to contact their 24/7 customer support with your receipt to cancel, and having access to your account (thus your password) may be necessary. If you need to reset your password for VPN Proxy Master, you can do so here: https://vpnproxymaster.com/forgetpassword. This reset link allows you to recover your password by entering your registered email and following the instructions sent to your inbox.
- Unexpected charges despite cancellation attempts, including being charged after cancelling via app stores or website.
- No free trial or misrepresented trial period, users charged immediately without the promised trial period.
- Poor customer support, especially no response or slow response to refund and cancellation requests.
- Technical issues such as VPN not working, failure to connect, or software malfunctioning.
- Slow VPN speed impacting user experience negatively.
- Complicated and restrictive refund/cancellation policies leading to denied refunds despite user requests.
- Billing confusion due to multiple subscriptions via different platforms (e.g. app store and website) causing double charges.
- Accusations of scammy behavior related to overcharging and not honoring trial or refund policies.
Safe VPN - VPN Proxy Master allows you to cancel your subscription at any time before the next billing period, but you must do so through the platform where you subscribed (App Store, Google Play, website, etc.). Be aware there are no refunds for the unused portion of an ongoing subscription once cancelled, except for a 30-day money-back guarantee available only on the first purchase. There are no early cancellation fees or long-term lock-ins, but you must cancel a few days before renewal, especially if subscribed via their website and follow specific platform procedures to avoid being charged again.
Before cancelling your Safe VPN - VPN Proxy Master subscription, note that if you purchased through the official website, there is a 30-day money-back guarantee available only for first-time subscriptions and refund requests need to be made within that period. Once your subscription is cancelled and refunded, your VPN subscription and premium status will be terminated immediately. You will lose access to all premium features such as faster connection speeds, access to all VPN servers, and any other benefits tied to the premium membership. Also, cancellation of accounts does not refund the remaining time of the subscription beyond the refund window.
- Email address used for the subscription
- Device type (iOS, Android, macOS, etc.)
- Receipt or billing information (screenshot, invoice, or purchase confirmation, if available)
- Location of purchase (Apple App Store, Google Play Store, or VPN Proxy Master website)
- Account login credentials (especially if managing via website)
- Subscription details (plan type, renewal date, etc.)
We've actually written a step by step guide on how to get a refund from Safe VPN - VPN Proxy Master. Check it out!
The Easiest Way to Cancel Safe VPN - VPN Proxy Master
If you’re frustrated trying to cancel your subscription, membership, or bill from Safe VPN - VPN Proxy Master—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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