The Ultimate Step by Step Guide to Cancelling a Save the Children Subscription or Membership (savethechildren.org)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
Save the Children is an organization that aims to improve the lives of kids around the world by providing essentials like food, shelter, and education. They offer different ways for people to help, including monthly donations or subscriptions, which help fund their programs. If you're seeing a charge from them, it’s likely because you signed up to support their mission to ensure every child has the chance for a better future.
Canceling a subscription to Save the Children is relatively straightforward, typically requiring users to log into their accounts or contact customer service. However, some users might find the process slightly cumbersome due to additional verification steps or waiting times for support.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Save the Children subscription.
How to Cancel Save the Children: Step by Step
If you purchased through the Save the Children website:
Scroll to the bottom of the homepage and click on **“Support”**.
Select **“Contact Us”** from the Support menu.
Choose your preferred method of contact: **Email**, **Phone**, or **Live Chat**.
If using Email, write to **customerservice@savethechildren.org** with the subject line **“Membership Cancellation Request”**. Include your account details for verification.
If using Phone, call **1-800-728-3843** and speak to a representative. Request the cancellation of your subscription.
If using Live Chat, explain that you would like to cancel your subscription and follow the representative's instructions.
Check your email for a confirmation of your cancellation.
If you purchased through Apple App Store:
Open the **Settings** app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select **Subscriptions**.
Find and tap on the Save the Children subscription.
Tap **Cancel Subscription** and confirm your choice.
If you purchased through Google Play:
Open the **Google Play Store** app on your Android device.
Tap on the **Menu** icon (three horizontal lines) in the top-left corner.
Select **Subscriptions** from the drop-down menu.
Find the Save the Children subscription and tap on it.
Tap **Cancel Subscription** and follow the prompts to confirm.
If you purchased through PayPal:
Log in to your **PayPal** account.
Click on **Settings** (gear icon) in the top right corner.
Select **Payments** and then **Manage Pre-approved Payments**.
Find the Save the Children account and click on it.
Click **Cancel** to stop future payments.
How to Contact Save the Children
If you need assistance, here's how you can get in touch with Save the Children's support team.
Tips and Tricks for Getting a Save the Children Refund
Document Everything: Keep records of your subscription details, including dates and confirmation emails.
Contact Customer Service: Call their support line instead of using email or chat; you may get quicker results.
Use Clear Language: Politely but firmly state that you want to cancel your subscription and ask for confirmation.
Ask for a Manager: If the initial representative isn’t helpful, request to speak to a manager for escalation.
Timing Matters: Call during off-peak hours, like mid-morning on weekdays, for shorter wait times.
Be Persistent: If one representative can't help, hang up and call back to speak with someone else.
Leverage Social Media: Post your cancellation request on their public social media channels for faster resolution.
Explore Online Portals: Check if you can manage your subscription through their website or app for easier cancellation options.
Prepare for Retention Offers: Be ready for counter-offers; stick firm on your decision to cancel.
Know Your Rights: Familiarize yourself with consumer rights in your location regarding subscription cancellations.
Why Do People Request Refunds from Save the Children
Financial constraints: Inability to afford ongoing donations.
Change in priorities: Shift in focus to other charitable organizations or causes.
Perceived lack of impact: Feeling that their contributions are not making a significant difference.
Communication issues: Overwhelming emails or lack of updates on initiatives.
Personal circumstances: Changes in employment or family situations affecting disposable income.
Service dissatisfaction: Unhappiness with how funds are being used or allocated.
One-time donation preference: Desire to contribute as needed rather than through a subscription model.
Misinformation: Discovery of negative information or controversy associated with the organization.
Life changes: Relocation or major life events leading to reevaluation of commitments.
Health issues: Personal health struggles reducing financial capability.
Save the Children Refund Script
Script
Copy
Dear Save the Children, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Save the Children Refund Policy
Save the Children's membership and subscription cancellation policy allows members to cancel their recurring donations at any time. To cancel, members can easily do so online or by contacting their customer service. All cancellations will take effect at the end of the current billing cycle.
The Easiest Way to Get a Save the Children Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Save the Children—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when wanting to cancel your subscription with Save the Children, as there may be terms buried in their policy that could lead to complications, such as requiring advance notice or binding agreements that make immediate cancellation challenging. Always check for any potential cancellation fees or specific procedures, as well as the possibility of ongoing charges even after requesting to cancel. It's wise to read the fine print carefully to avoid any unexpected repercussions.
Financial constraints: Inability to afford ongoing donations.
Change in priorities: Shift in focus to other charitable organizations or causes.
Perceived lack of impact: Feeling that their contributions are not making a significant difference.
Communication issues: Overwhelming emails or lack of updates on initiatives.
Personal circumstances: Changes in employment or family situations affecting disposable income.
Service dissatisfaction: Unhappiness with how funds are being used or allocated.
One-time donation preference: Desire to contribute as needed rather than through a subscription model.
Misinformation: Discovery of negative information or controversy associated with the organization.
Life changes: Relocation or major life events leading to reevaluation of commitments.
Health issues: Personal health struggles reducing financial capability.
Account Holder Name
Email Address
Subscription or Membership ID
Billing Information
Date of Subscription Start
Reason for Cancellation
Confirmation Number (if applicable)
Phone Number
Address
Payment Method Details
Before cancelling your Save the Children membership, be aware that you will lose access to exclusive updates and reports on the impact of your donations, which can help you see how your contributions are making a difference. Additionally, you may miss out on invitations to special events and opportunities to connect with other supporters. It's also important to consider that cancelling now may make it harder to resume your support later, so weigh your options carefully.
Save the Children's membership and subscription cancellation policy allows members to cancel their recurring donations at any time. To cancel, members can easily do so online or by contacting their customer service. All cancellations will take effect at the end of the current billing cycle.
To cancel your subscription with Save the Children, you will need your password. If you've forgotten it, you can reset it [here](https://www.savethechildren.org/us/account/reset-password). If you prefer assistance, consider reaching out to their customer service for help without navigating the online system.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Save the Children subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Save the Children account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Save the Children online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Save the Children May Show Up On Your Statement As:
Save the Children Save the Children Intl Savethechildren.org Save the Children Donations Savethechildren Save The Children Fund Save the Children Charitable Donation
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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