Search Public Records lets you run background checks by putting together lots of public information in one easy place. They also help keep you safe by monitoring things like registered sex offenders in your area and send email alerts if anything new pops up. You can try their full service for 7 days with a low fee, but after that, you'll be charged a monthly fee of less than $30 whether you use the service or not. If you don’t want to keep paying, you need to cancel before the trial ends or anytime afterward through your account or by calling them.
The cancellation or opt-out process for Search Public is relatively straightforward and can be completed online within a few minutes by filling out a form and verifying via email. There are no reported complications or fees involved, making it easier than average to cancel or opt out of the service.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Search Public subscription.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Search Public Refund
Don't give reasons or explanations when cancelling; just insist you want to cancel. This reduces attempts to keep you by offers or negotiations.
Be firm and direct—state you want to cancel and won't reconsider.
Try multiple customer service representatives if initially refused—different reps have different flexibility.
Be polite and patient with representatives to increase chances of success.
Timing can matter: Cancelling at the end of a billing cycle or after promotional periods can sometimes prevent auto-renewal charges.
Expect retention offers like reduced prices or discounts if you attempt to cancel; decide in advance if you want to accept or decline.
Use subscription tracking apps (e.g., Rocket Money) cautiously—they can detect subscriptions but often cancellation must be done manually.
Grey rock technique: Avoid engaging in negotiations by not justifying or explaining, just repeat cancellation desire.
Escalate to supervisors or higher-level support if front-line reps refuse to cancel.
Check for alternate contact methods such as direct emails or phone numbers if website cancellation is blocked.
Consider creating separate payment cards for subscriptions to easily block charges later.
Document all communications and keep records if disputes arise.
If faced with illegal or unfair cancellation blocks, research consumer protection rules and escalate complaints to regulator bodies if necessary.
Why Do People Request Refunds from Search Public
Misleading subscription practices with initial $1 trial then unexpected $30 charge without clear upfront notice.
Difficulty obtaining refunds; customer service often gave long-winded responses and avoided straightforward refund requests.
Incorrect or unverifiable information provided by the service, causing dissatisfaction.
Cancellation difficulties; phone lines for cancellation often did not work, forcing customers to resort to email cancellation.
Unexpected recurring charges even if the service was not actively used.
Frustration with perceived deceptive or scam-like practices leading to loss of trust and desire to cancel.
Membership fees charged without clear ongoing consent after trial periods.
Search Public Refund Script
Script
Copy
Dear Search Public, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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Search Public Refund Policy
Search Public Records offers a 7-day no-hassle trial membership with full details and no upselling of services. To cancel a subscription, members must email support@searchpublicrecords.com, call 1-800-719-2498, or log in online to cancel. Cancellation is immediate upon confirmation, and a cancellation confirmation email is sent; if no confirmation is received, the account was not canceled.
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The Easiest Way to Get a Search Public Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Search Public—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
SearchPublicRecords.com offers a 7-day trial period that costs $1.00, after which it automatically charges around $29.98 monthly unless canceled. Cancellation can be done online, by phone, or email, and is effective immediately upon confirmation; however, you must ensure to receive a cancellation confirmation email to avoid ongoing charges. Be aware that charges will continue monthly until you actively cancel, there are no early cancellation fees mentioned, but if you fail to get the cancellation confirmed, you will continue billing, which can be a tricky aspect for users.
Misleading subscription practices with initial $1 trial then unexpected $30 charge without clear upfront notice.
Difficulty obtaining refunds; customer service often gave long-winded responses and avoided straightforward refund requests.
Incorrect or unverifiable information provided by the service, causing dissatisfaction.
Cancellation difficulties; phone lines for cancellation often did not work, forcing customers to resort to email cancellation.
Unexpected recurring charges even if the service was not actively used.
Frustration with perceived deceptive or scam-like practices leading to loss of trust and desire to cancel.
Membership fees charged without clear ongoing consent after trial periods.
8-digit Customer ID (usually found in your welcome email or under Account Details when logged in)
Account login credentials (username and password) for online cancellation
Email address associated with the account
Phone number linked to the account (for customer support lookup)
Cancellation request details (clearly state you wish to cancel the membership or subscription)
Access to the "My Account" section for online cancellation methods
Appropriate "Subject" selection (such as "Billing" or "Cancel Account") if using the contact form
Before canceling your Search Public subscription, know that you will lose access to their best-in-class services such as comprehensive and accurate criminal checks, current addresses, phone numbers, address history, and professional licenses. You will no longer be able to perform detailed searches and reports on individuals, properties, and phone numbers. Additionally, proactive monitoring and email alerts for up to 4 individuals about public data changes will stop. You will also lose access to the nationwide Registered Sex Offender database, along with the ability to search by address, zip code, or name, view offender profiles and maps, and set up monitoring alerts for sex offenders in 4 areas. To cancel, you need to call member support or log in to your account for instructions. Note that unsubscribing from marketing emails does not cancel your membership or stop alerts related to public records.
Search Public Records offers a 7-day no-hassle trial membership with full details and no upselling of services. To cancel a subscription, members must email support@searchpublicrecords.com, call 1-800-719-2498, or log in online to cancel. Cancellation is immediate upon confirmation, and a cancellation confirmation email is sent; if no confirmation is received, the account was not canceled.
To cancel your subscription on Search Public (searchpublicrecords.com), you typically need to log in to your account using your username and password. Once logged in, you can go to 'My Account' and select 'Cancel My Account' to cancel. If you don't have your password, you can call their customer service at 1-800-719-2498 with your 8-digit Customer ID to cancel without logging in. If you need to reset your password, you can do so here: https://members.searchpublicrecords.com/reset-password. This makes cancellation possible either with or without a password, depending on your situation.
We've actually written a step by step guide on how to get a refund from Search Public. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Search Public subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Search Public account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Search Public online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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