Self, Inc. is a financial wellness company that helps people build credit and save money with its unique credit-builder accounts. They offer a subscription service where you pay a monthly fee, which contributes to your savings while also reporting to credit bureaus to boost your credit score. If you see a charge from them, it likely relates to this service aimed at helping you achieve better financial health.
Cancelling a subscription with Self, Inc. can involve navigating through their website and possibly contacting customer support, leading to some frustration. Users may find the process unclear or cumbersome, impacting their overall experience.
Estimated Time
On average, it takes 30 minutes0030 minutes to cancel a Self, Inc. subscription.
How to Cancel Self, Inc.: Step by Step
If you purchased through self.com:
Log in to your account on self.com.
Navigate to the Account Settings or Subscriptions section.
Locate your active subscription and select Manage Subscription.
Click on Cancel Subscription option.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through the App Store:
Open the Settings app on your device.
Tap on your name at the top.
Select Subscriptions.
Find Self in the list and tap on it.
Select Cancel Subscription and confirm your choice.
Check for a confirmation message indicating your subscription has been canceled.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines) and select Subscriptions.
Locate your Self subscription and tap on it.
Select Cancel Subscription.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to Settings and select Payments.
Click on Manage Automatic Payments.
Select Self from your list of recurring payments.
Click Cancel to stop the subscription.
You will receive a confirmation email regarding your cancellation.
How to Contact Self, Inc.
If you need assistance, here's how you can get in touch with Self, Inc.'s support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Self, Inc. Refund
Act quickly: Try to cancel as soon as you realize you want to. Timing can make it easier.
Use the right channels: Reach out via official customer service numbers or their chat option for faster response times.
Be polite but firm: Start the conversation with a friendly tone but reinforce that you want to cancel clearly and assertively.
Prepare your account info: Have your account details ready to verify your identity and facilitate quicker processing of your cancellation.
Document everything: Keep records of your communications, including dates, times, and names of representatives.
Last-minute offers: Watch for any last-minute offers from the representative; they may try to lure you with discounts.
Escalate if needed: If the first representative cannot help, kindly ask to speak to a supervisor.
Timing your call: Contact them early in the week or during off-peak hours to avoid long hold times.
Use cancellation scripts: Have a clear script ready, stating your desire to cancel and any necessary account information.
Check for hidden cancellation methods: Look for cancellation options in your account settings or help section, as some users found hidden links.
Follow up: After cancellation, follow up with an email or a screenshot of the confirmation to ensure it is processed.
Share your experience: If you encounter issues, sharing your experience may help leverage support from others who’ve been through the same process.
Why Do People Request Refunds from Self, Inc.
High cost of membership fees.
Limited content available for the price.
Lack of engagement with the platform.
Unwanted auto-renewal charges.
Changing personal circumstances affecting budget.
Not enough time to utilize the services.
Difficulty canceling through the website or app.
Technical issues with the platform.
Content not relevant to current interests.
Desire for alternative services with better value.
Self, Inc. Refund Script
Script
Copy
Dear Self, Inc., Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Self, Inc.
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Self, Inc. Refund Policy
Self, Inc. allows members to cancel their subscription at any time through their account settings. Once canceled, users will retain access to their benefits until the end of the current billing cycle, and no further charges will apply.
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The Easiest Way to Get a Self, Inc. Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Self, Inc.—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious of potential hurdles when trying to cancel your subscription with Self, Inc. They might have convoluted cancellation procedures, require you to navigate through multiple steps, or impose early cancellation fees if you're still within a specific billing cycle. Always read the fine print in their terms to avoid any unexpected charges or commitments.
High cost of membership fees.
Limited content available for the price.
Lack of engagement with the platform.
Unwanted auto-renewal charges.
Changing personal circumstances affecting budget.
Not enough time to utilize the services.
Difficulty canceling through the website or app.
Technical issues with the platform.
Content not relevant to current interests.
Desire for alternative services with better value.
Account email address
Password
Subscription or membership ID
Billing information
Reason for cancellation
Date of subscription initiation
Last payment date
Contact information (phone number or address)
Confirmation of cancellation policy
Access to customer support chat or phone number
Before cancelling your Self, Inc. subscription, be aware that you'll lose access to personalized financial health tools, credit builder accounts, and educational content designed to enhance your financial literacy. Additionally, any progress you've made in your savings goals or credit score tracking may reset. It’s also wise to check if there are any outstanding promotional rates or offers that could be lost upon cancellation. Finally, consider that cancelling might limit your access to customer support and resources that could help guide your financial journey.
Self, Inc. allows members to cancel their subscription at any time through their account settings. Once canceled, users will retain access to their benefits until the end of the current billing cycle, and no further charges will apply.
Yes, you'll need your password to cancel your subscription with Self, Inc. To do this, simply log into your account on their website. If you've forgotten your password, you can reset it by following this link: [Reset Password](https://self.com/reset-password). If you encounter any issues, customer support can also assist you.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Self, Inc. subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Self, Inc. account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Self, Inc. online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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