The Ultimate Step by Step Guide to Cancelling a Shapermint Subscription or Membership (shapermint.com)
By
Bella K.
|
Published
June 30, 2025
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Updated
July 18, 2025
Shapermint is a company that offers a club membership subscription for shapewear and fashion items. When you order, you can sign up for a 30-day free trial of their Shapermint Club, which gives you perks like free shipping, exclusive discounts, and personalized style advice. After the trial, you get billed $4.99 per month (in the US) to keep enjoying these benefits, but you can cancel anytime before the next billing. So if you see a charge from them, it’s likely because you have an active membership subscription with ongoing benefits.
Cancelling a Shapermint membership is straightforward and can be done online by logging into the account, managing the membership, and following a few simple steps. The clear instructions on their FAQ page indicate a low difficulty level for cancellation.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Shapermint subscription.
How to Cancel Shapermint: Step by Step
If you purchased through Shapermint's Website:
Create or log into your account by going to the Shapermint website.
Manage your membership: Click on “Manage Membership”.
Follow the steps to cancel your subscription.
If you purchased through the Autoship service:
Contact customer care: Visit the chat option available on shapermint.com.
Alternatively, you can send an email to hello@shapermint.com.
Provide your details and request to cancel your Autoship subscription.
How to Contact Shapermint
If you need assistance, here's how you can get in touch with Shapermint's support team.
Cancel your subscription immediately upon noticing the charge to prevent further billing.
Attempt cancellation on the desktop site only, as mobile or app versions may reroute or loop.
Keep a paper trail by saving all email communications and chat transcripts; this can aid in disputes with banks or credit card companies.
Use firm, clear language in communications stating you want the subscription cancelled and demand confirmation of cancellation.
Escalate by contacting them through multiple channels: email, live chat, social media direct messages, and public posts if necessary.
If ignored, threaten to dispute charges through your bank or credit card provider as this sometimes triggers a response.
Watch out for “retention specialists” or automated chatbots; push for a live human representative to finalize your cancellation.
Timing matters: cancel before the next billing cycle to avoid unwanted charges.
Keep monitoring your billing statements after cancellation in case charges continue; if so, repeat cancellation requests or escalate disputes.
If cancellation through their system fails, consider cancelling the payment method as a last resort to stop recurring charges.
Why Do People Request Refunds from Shapermint
Unclear subscription sign-up process leading customers to unknowingly join a subscription.
Unauthorized charges where customers report being charged without consent.
Difficulty in canceling subscriptions, including non-responsive customer service and complicated cancellation procedures.
Continuing charges after cancellation attempts, with customers still being billed.
Poor customer service, including lack of support for refund requests and cancellations.
Feeling misled or tricked into membership through non-transparent terms during purchase.
Not using enough products to justify the membership cost, like $4.99 monthly fees.
Customer frustration with the refund process and disputes requiring bank intervention.
Shapermint Refund Script
Script
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Dear Shapermint, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Shapermint Refund Policy
Shapermint offers a 30-day free trial for its Club membership, after which the membership automatically renews every 30 days with a charge to the saved payment method unless canceled before the renewal date. Members can cancel anytime by logging into their account, managing their membership, and following the simple cancellation steps provided. A reminder email is sent before each charge to keep members informed.
The Easiest Way to Get a Shapermint Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Shapermint—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Shapermint offers a 30-day free trial for their Club membership, which automatically renews at $4.99 per month after the trial. You can cancel your membership anytime without lock-in periods or early cancellation fees, but you must cancel before the renewal date to avoid charges. The main thing to watch out for is that your payment method will be charged automatically each month if you don't cancel in time, so keep an eye on renewal reminders.
Unclear subscription sign-up process leading customers to unknowingly join a subscription.
Unauthorized charges where customers report being charged without consent.
Difficulty in canceling subscriptions, including non-responsive customer service and complicated cancellation procedures.
Continuing charges after cancellation attempts, with customers still being billed.
Poor customer service, including lack of support for refund requests and cancellations.
Feeling misled or tricked into membership through non-transparent terms during purchase.
Not using enough products to justify the membership cost, like $4.99 monthly fees.
Customer frustration with the refund process and disputes requiring bank intervention.
Email address associated with your Shapermint account (used for login and verification)
Access to your Shapermint account via login at shapermint.com
Navigate to "Manage Membership" or "Manage Subscription" in your account dashboard
Follow the onscreen instructions to cancel the membership or subscription
If you can’t access your account, contact customer support via Live Chat, email (hello@shapermint.com), or phone/SMS (+1 831-888-0074)
Memberships and subscriptions must be cancelled individually if you have more than one (e.g., Shapermint Club and Club+ are separate)
No cancellation fees apply; cancellation takes effect for the next billing cycle
Pending or already processed charges will not be refunded upon cancellation
Returning items does not cancel your subscription
Before cancelling your Shapermint subscription, know that you can easily cancel anytime through your account by managing your membership. The subscription starts with a 30-day free trial and then renews every 30 days unless you cancel before the renewal date to avoid being charged. Upon cancellation, you will lose access to exclusive Shapermint Club+ member discounts. Also, keep in mind that once an order is in progress, it cannot be canceled, but you can return items after receiving them if they don’t meet your expectations.
Shapermint offers a 30-day free trial for its Club membership, after which the membership automatically renews every 30 days with a charge to the saved payment method unless canceled before the renewal date. Members can cancel anytime by logging into their account, managing their membership, and following the simple cancellation steps provided. A reminder email is sent before each charge to keep members informed.
To cancel your Shapermint subscription, you need to log into your member account on their website and manage your subscription from there. This means you do need your password to access your account and cancel the subscription yourself. If you have forgotten your password, you can reset it using this link: https://shapermint.com/account/login?return_url=%2Faccount. There does not appear to be an option to cancel without logging in with a password.
We've actually written a step by step guide on how to get a refund from Shapermint. Check it out!
The cancellation process typically takes about 3 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Shapermint subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Shapermint account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Shapermint online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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