The Ultimate Step by Step Guide to Cancelling a Singularity Subscription or Membership (singularity-app.com)
By
Bella K.
|
Published
August 12, 2025
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Updated
August 13, 2025
Singularity at singularity-app.com is a platform that helps you manage your subscriptions and billing all in one place. It tracks what you're paying for and sends you reminders for upcoming payments, so you never miss a due date. This way, you can keep your finances organized without the hassle of managing each subscription separately. If you see a charge from them, it's likely for using their service to manage your bills more easily.
Cancelling a subscription to Singularity requires navigating through multiple steps in the app, which may not be immediately clear. Although it isn't extremely difficult, it can be somewhat time-consuming for users unfamiliar with the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Singularity subscription.
How to Cancel Singularity: Step by Step
If you purchased through singularity-app.com:
Go to singularity-app.com.
Log in to your account using your email and password.
Click on your profile icon in the top right corner.
Select Account Settings from the dropdown menu.
Navigate to the Subscriptions tab.
Locate the subscription you wish to cancel.
Click on Cancel Subscription.
Confirm the cancellation in the popup dialog that appears.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your name at the top to access your Apple ID.
Select Subscriptions.
Find and tap on the Singularity subscription you want to cancel.
Tap Cancel Subscription at the bottom of the screen.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Locate the Singularity subscription.
Tap on it to view details.
Tap Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to Settings (gear icon) in the top right corner.
Select Payments.
Click on Manage Automatic Payments.
Find the Singularity subscription.
Click on it and then select Cancel.
Confirm the cancellation process.
How to Contact Singularity
If you need assistance, here's how you can get in touch with Singularity's support team.
Contact at the right time: Call during off-peak hours for better chances of reaching a representative.
Use concise language: State clearly that you wish to cancel; avoid lengthy explanations.
Be polite but firm: Maintain a respectful tone, but reinforce your decision to cancel.
Ask for confirmation: Request written confirmation of the cancellation to avoid future charges.
Document everything: Keep records of communications, including dates and names of representatives.
Threaten to escalate: If you hit a wall, mention you will escalate to a supervisor if necessary.
Utilize social media: Post on platforms like Twitter for a quicker response from customer service.
Know your rights: Familiarize yourself with consumer protection laws that may apply to your situation.
Consider an email approach: Sometimes, written requests to cancel can be taken more seriously.
Look for hidden options: Check their website for any specific cancellation options or forms that might not be obvious.
Why Do People Request Refunds from Singularity
Lack of usage – Users may not utilize the service enough to justify the cost.
High cost – Membership fees may be perceived as too expensive.
Unsatisfactory content – Users might find the content not meeting their expectations.
Technical issues – Frequent glitches or poor app performance can lead to frustration.
Competing services – Better or cheaper alternatives may become available.
Changed priorities – Users may shift focus to other interests or hobbies.
Billing errors – Mistakes in billing can erode trust and lead to cancellations.
Customer service experience – Poor support can drive users away.
Temporary financial constraints – Budget cuts may force users to eliminate non-essential expenses.
Membership inactivity – Extended periods without engagement may prompt cancellations.
Singularity Refund Script
Script
Copy
Dear Singularity, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Singularity Refund Policy
Singularity allows users to cancel their membership or subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, and users will not be charged for subsequent periods. Refunds are not provided for partial billing cycles.
The Easiest Way to Get a Singularity Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Singularity—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Singularity may employ tactics like requiring you to submit cancellation requests through a convoluted process or offering temporary discounts to retain you. Always read the fine print, as there could be terms that lock you into a subscription period or impose fees for early cancellation, making it difficult to cancel immediately without incurring additional costs.
Lack of usage – Users may not utilize the service enough to justify the cost.
High cost – Membership fees may be perceived as too expensive.
Unsatisfactory content – Users might find the content not meeting their expectations.
Technical issues – Frequent glitches or poor app performance can lead to frustration.
Competing services – Better or cheaper alternatives may become available.
Changed priorities – Users may shift focus to other interests or hobbies.
Billing errors – Mistakes in billing can erode trust and lead to cancellations.
Customer service experience – Poor support can drive users away.
Temporary financial constraints – Budget cuts may force users to eliminate non-essential expenses.
Membership inactivity – Extended periods without engagement may prompt cancellations.
Account Email Address: The email linked to your subscription.
Subscription ID: Your unique identifier for the subscription.
Payment Method: The credit/debit card or payment method used.
Reason for Cancellation: Feedback on why you are canceling.
Billing Cycle Information: Current billing cycle dates and terms.
Confirmation Number: Any reference number from previous transactions.
Phone Number: Contact number for customer support.
Username/Login Credentials: Your account username or password, if required.
Cancellation Policy: Awareness of any terms related to cancellation.
Last Billing Statement: A recent statement for any discrepancies.
Before cancelling your Singularity subscription, be aware that you will lose access to exclusive content, advanced features, and any ongoing personalizations that enhance your experience. Additionally, consider whether you have any remaining credits or pending transactions that may be affected by the cancellation. It's also a good idea to check if there are any cancellation fees or specific notice periods required to avoid being billed again.
Singularity allows users to cancel their membership or subscription at any time through their account settings. Cancellations take effect at the end of the current billing cycle, and users will not be charged for subsequent periods. Refunds are not provided for partial billing cycles.
To cancel your subscription on Singularity, you will need your password to access your account settings. If you've forgotten your password, you can reset it by visiting [this link](https://singularity-app.com/reset-password). Unfortunately, there isn't a support option available that lets you cancel without logging in, so make sure you have your credentials ready!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Singularity subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Singularity account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Singularity online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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