SloMin's Inc. offers home security services with professional 24/7 monitoring through a system called the Slomin’s Shield. You can get a home security system installed for free with no equipment charges, and the monitoring service costs $42.95 per month with a required five-year agreement. They also offer additional equipment like cameras, which can slightly increase the monthly fee. If you're seeing charges from SloMin's, it's likely for this home security monitoring service that helps keep your home safe around the clock.
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Cancellation requires contacting customer service either by phone during limited business hours or submitting a detailed online form, which takes time for the representative to process and respond. The process is not instant and may require follow-up, making it moderately difficult but not overly complex.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a SloMin's Inc. subscription.
How to Cancel SloMin's Inc.: Step by Step
If you purchased through Text Messaging:
- Open your messaging app.
- Type a new message: Enter the text "STOP".
- Send the message: Send it to the number from which you received messages.
- Wait for confirmation: You will receive a message confirming that you have been unsubscribed.
If you purchased through Direct Contact:
- Email Slomin's customer service: Compose an email to customerservice@slomins.com.
- State your request: Clearly indicate that you want to cancel your subscription or service.
- Include your account information: Provide any necessary details such as your account number and the name associated with the account.
- Await confirmation: Wait for a response from customer service confirming your cancellation.
If you need assistance, here's how you can get in touch with SloMin's Inc.'s support team.
Email
The email is not available.
Tips and Tricks for Getting a SloMin's Inc. Refund
- Document the cancellation request in writing and send it multiple times until acknowledged, including email and certified mail.
- Insist on speaking to a supervisor or manager if frontline customer service refuses or provides dismissive responses.
- Use specific contract terms against them, such as citing breach of contract if services were not properly provided (e.g., faulty equipment or failure to deliver).
- Threaten to file complaints with the Better Business Bureau (BBB) and state attorney general offices to escalate the issue.
- Follow up persistently over several months, as cancellations may be delayed or ignored.
- Avoid relying solely on online cancellation forms or automated phone systems that do not allow escalation or proper cancellation processing.
- Time the cancellation around major account events like home sales, which may provide leverage to transfer or cancel contracts.
- Be prepared to deal with unexpected cancellation fees or final bills and dispute them if not justified.
- If refused cancellation, threaten or pursue legal action in small claims court citing breach, misrepresentation, or concealment of contract terms.
- Gather and keep records of all communications, billing statements, and cancellation notices for evidence.
- Watch for aggressive billing or collection attempts post-cancellation and respond in writing disputing charges.
- Use strong, clear language in cancellation letters emphasizing your rights and contract terms, such as “effective immediately,” “breach of contract,” or “cease billing.”
Why Do People Request Refunds from SloMin's Inc.
- Undisclosed or misunderstood long-term contracts (3-5 years) causing surprise and dissatisfaction.
- High early termination fees ranging from approximately $889 to $2000 that customers find burdensome.
- Malfunctioning or unreliable equipment leading to false alarms and police calls.
- Poor customer service responsiveness, including long delays and inadequate resolutions.
- Being locked into payments despite moving or not using the service.
- Charges for equipment that customers claim predate their contracts.
- Company requiring customers to transfer services to new residents to avoid termination fees, which can be inconvenient.
- Feeling misled about contract terms especially during system upgrades or initial sign-up.
SloMin's Inc. Refund Script
Script
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Dear SloMin's Inc., Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
SloMin's Inc. Refund Policy
SloMin's Inc. allows you to cancel recurring automated marketing and informational text messages at any time by texting "STOP," after which you will receive a confirmation and no more messages will be sent. You can also text "HELP" for instructions on unsubscribing. If you change or transfer your mobile number, you must unsubscribe from the original number before transferring service. This cancellation policy specifically applies to their messaging service.
The Easiest Way to Get a SloMin's Inc. Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from SloMin's Inc.—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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