The Ultimate Step by Step Guide to Cancelling a Solo Leveling:Arise Subscription or Membership (netmarble.com)
By
Bella K.
|
Published
July 17, 2025
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Updated
July 10, 2025
Solo Leveling: Arise is a game offered by Netmarble where you can play as a character leveling up through dungeons and battles. The company provides various services including purchases through their web shop, which offers items like the Hunter Pass, subscription options, and monthly bundles. Players might see charges from Netmarble if they subscribe for regular in-game benefits or buy monthly bundles to enhance their gameplay experience. Essentially, if you're billed by them, it's probably for these game-related subscriptions or item purchases that help you advance faster or get special features.
Users can cancel the Solo Leveling: Arise subscription through their Google Play or Apple account settings, which is a straightforward process but requires navigating external account settings rather than in-app options. The process is not overly complex but is less convenient than direct in-app cancellation, contributing to a moderate difficulty score.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Solo Leveling:Arise subscription.
How to Cancel Solo Leveling:Arise: Step by Step
If you purchased through Netmarble Web Shop:
Visit the Netmarble Web Shop and log in to your account.
Navigate to Manage Subscriptions.
Select the subscription you wish to cancel.
Follow the prompts to confirm the cancellation.
Ensure you cancel at least 24 hours before your next billing date to avoid being charged again.
If you purchased through Google Play:
Open the Google Play Store app on your mobile device.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find and select the Solo Leveling:Arise subscription.
Tap Cancel subscription and follow the prompts to confirm.
Make sure to cancel at least 24 hours before your renewal date to avoid charges.
How to Contact Solo Leveling:Arise
If you need assistance, here's how you can get in touch with Solo Leveling:Arise's support team.
Tips and Tricks for Getting a Solo Leveling:Arise Refund
Cancel via device store settings: Go to your iOS or Android phone’s settings, find your account subscriptions, and cancel directly there.
In-game cancellation: Check the bottom left corner of your profile screen in the game; some users found an unsubscribe or manage subscription option there.
PC users: Note that PC subscriptions often do not auto-renew; to cancel, open a support ticket and request cancellation.
Use clear and concise language with support: When contacting customer service, state you want to cancel and avoid continuing charges, referencing your subscription ID if available.
Escalate if ignored: If initial support responses don’t help, keep escalating politely to higher support tiers or use community forums for additional contacts.
Timing: Cancel before the renewal date to avoid being charged for the next period; the subscription usually remains active until the paid period ends.
Check confirmation: Always verify cancellation confirmation in your device subscription settings or get a written confirmation from support.
Keep receipts and screenshots: Save proof of payment, cancellation requests, and any correspondence with support for disputes if needed.
Why Do People Request Refunds from Solo Leveling:Arise
Poor game optimization causing frequent crashes, especially on mobile devices like iPhones (11, 12 mini, 13, 14) leading to frustrating gameplay experience.
Automatic subscription renewal without clear user intent or notification causing unexpected charges.
Payment processing issues such as partial refunds or incorrect refund amounts due to third-party payment systems like PayPal or Xsolla.
Delayed delivery of purchased products or in-game items due to network or system issues.
Discontent with game updates that degrade performance and increase crashes instead of improving the game.
Repeated crashes during critical game actions like battles, item upgrades, or guild management making the game unplayable.
Refund delays taking up to 10 business days or longer to process.
Unawareness or confusion about subscription benefits such as missing items that come with the subscription (e.g., special badges).
Solo Leveling:Arise Refund Script
Script
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Dear Solo Leveling:Arise, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Solo Leveling:Arise Refund Policy
Solo Leveling: Arise's subscription renews automatically each month at $9.99 (or regional equivalent) through the user's Apple ID. Users can cancel their membership anytime through their Apple account settings. To avoid automatic renewal, cancellation must be done at least 24 hours before the next billing date, as the cancellation policy follows the marketplace's terms.
The Easiest Way to Get a Solo Leveling:Arise Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Solo Leveling:Arise—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Solo Leveling: Arise subscriptions are based on automatic monthly renewals that you must actively cancel before the next billing date, typically through the game's Web Shop subscription management. There are no explicit lock-ins, contracts, or early cancellation fees indicated, but cancellation may not be straightforward and might require managing options through the platform's marketplace or even customer service in some cases, which can be cumbersome. Users should be aware that if they do not cancel in time, the subscription will renew and charges will continue automatically.
Poor game optimization causing frequent crashes, especially on mobile devices like iPhones (11, 12 mini, 13, 14) leading to frustrating gameplay experience.
Automatic subscription renewal without clear user intent or notification causing unexpected charges.
Payment processing issues such as partial refunds or incorrect refund amounts due to third-party payment systems like PayPal or Xsolla.
Delayed delivery of purchased products or in-game items due to network or system issues.
Discontent with game updates that degrade performance and increase crashes instead of improving the game.
Repeated crashes during critical game actions like battles, item upgrades, or guild management making the game unplayable.
Refund delays taking up to 10 business days or longer to process.
Unawareness or confusion about subscription benefits such as missing items that come with the subscription (e.g., special badges).
Account login details: Username and password for the Netmarble account.
Subscription management access: Access to the Web Shop or managed subscriptions page on the Netmarble website.
Billing information: Bank account, credit card, or payment method details used for the subscription.
Subscription details: Specific plan name, billing cycle, and renewal date.
Support contact information: Customer service contact or support page for assistance.
Confirmation of subscription status: Email or notification that confirms your active subscription.
Device or platform info: If canceling through an app store, details about whether the purchase was made via Apple, GooglePlay, or other platforms.
Before cancelling your Solo Leveling: Arise subscription, know that you will lose the doubled Special Summons chances that the subscription provides, reducing your opportunities to summon rare items or characters during events. Any unused Subscription Benefit Chances expire if not used before the subscription renewal or reset date, so be sure to use them in time. Also, pending Special Summons draws granted upon subscription purchase will no longer be available after cancellation. Overall, subscription benefits are time-sensitive and tied to active membership, so cancelling means losing these enhanced summoning advantages and any unclaimed rewards.
Solo Leveling: Arise's subscription renews automatically each month at $9.99 (or regional equivalent) through the user's Apple ID. Users can cancel their membership anytime through their Apple account settings. To avoid automatic renewal, cancellation must be done at least 24 hours before the next billing date, as the cancellation policy follows the marketplace's terms.
For Solo Leveling: Arise subscriptions purchased via Google Play, you can cancel your subscription directly through your Google Play account settings without needing your game password. The cancellation follows Google's marketplace policy, and no password for the game or the Netmarble site is typically required. If you need to reset your Google password, you can do so here: https://accounts.google.com/signin/recovery. So, you do not need your Solo Leveling game password to cancel the subscription, just access to your Google account.
We've actually written a step by step guide on how to get a refund from Solo Leveling:Arise. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Solo Leveling:Arise subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Solo Leveling:Arise account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Solo Leveling:Arise online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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