Solo Leveling: Arise is a game offered by Netmarble where you can play as a character leveling up through dungeons and battles. The company provides various services including purchases through their web shop, which offers items like the Hunter Pass, subscription options, and monthly bundles. Players might see charges from Netmarble if they subscribe for regular in-game benefits or buy monthly bundles to enhance their gameplay experience. Essentially, if you're billed by them, it's probably for these game-related subscriptions or item purchases that help you advance faster or get special features.
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Users can cancel the Solo Leveling: Arise subscription through their Google Play or Apple account settings, which is a straightforward process but requires navigating external account settings rather than in-app options. The process is not overly complex but is less convenient than direct in-app cancellation, contributing to a moderate difficulty score.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Solo Leveling:Arise subscription.
How to Cancel Solo Leveling:Arise: Step by Step
If you purchased through Netmarble Web Shop:
- Visit the Netmarble Web Shop and log in to your account.
- Navigate to Manage Subscriptions.
- Select the subscription you wish to cancel.
- Follow the prompts to confirm the cancellation.
- Ensure you cancel at least 24 hours before your next billing date to avoid being charged again.
If you purchased through Google Play:
- Open the Google Play Store app on your mobile device.
- Tap on the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Find and select the Solo Leveling:Arise subscription.
- Tap Cancel subscription and follow the prompts to confirm.
- Make sure to cancel at least 24 hours before your renewal date to avoid charges.
If you need assistance, here's how you can get in touch with Solo Leveling:Arise's support team.
Email
The email is not available.
Tips and Tricks for Getting a Solo Leveling:Arise Refund
- Cancel via device store settings: Go to your iOS or Android phone’s settings, find your account subscriptions, and cancel directly there.
- In-game cancellation: Check the bottom left corner of your profile screen in the game; some users found an unsubscribe or manage subscription option there.
- PC users: Note that PC subscriptions often do not auto-renew; to cancel, open a support ticket and request cancellation.
- Use clear and concise language with support: When contacting customer service, state you want to cancel and avoid continuing charges, referencing your subscription ID if available.
- Escalate if ignored: If initial support responses don’t help, keep escalating politely to higher support tiers or use community forums for additional contacts.
- Timing: Cancel before the renewal date to avoid being charged for the next period; the subscription usually remains active until the paid period ends.
- Check confirmation: Always verify cancellation confirmation in your device subscription settings or get a written confirmation from support.
- Keep receipts and screenshots: Save proof of payment, cancellation requests, and any correspondence with support for disputes if needed.
Why Do People Request Refunds from Solo Leveling:Arise
- Poor game optimization causing frequent crashes, especially on mobile devices like iPhones (11, 12 mini, 13, 14) leading to frustrating gameplay experience.
- Automatic subscription renewal without clear user intent or notification causing unexpected charges.
- Payment processing issues such as partial refunds or incorrect refund amounts due to third-party payment systems like PayPal or Xsolla.
- Delayed delivery of purchased products or in-game items due to network or system issues.
- Discontent with game updates that degrade performance and increase crashes instead of improving the game.
- Repeated crashes during critical game actions like battles, item upgrades, or guild management making the game unplayable.
- Refund delays taking up to 10 business days or longer to process.
- Unawareness or confusion about subscription benefits such as missing items that come with the subscription (e.g., special badges).
Solo Leveling:Arise Refund Script
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Dear Solo Leveling:Arise, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Solo Leveling:Arise Refund Policy
Solo Leveling: Arise's subscription renews automatically each month at $9.99 (or regional equivalent) through the user's Apple ID. Users can cancel their membership anytime through their Apple account settings. To avoid automatic renewal, cancellation must be done at least 24 hours before the next billing date, as the cancellation policy follows the marketplace's terms.
The Easiest Way to Get a Solo Leveling:Arise Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Solo Leveling:Arise—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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