Can I Cancel Telepass at Any Time?

Be cautious when considering a cancellation, as Telepass may have specific terms regarding early cancellation fees or minimum commitment periods. Additionally, the cancellation process could involve navigating through various steps or waiting periods that could delay your ability to cancel immediately. Always read the fine print in your contract to avoid unexpected charges or complications.

Why Do People Cancel Telepass?

Improved financial situation leading to less reliance on services.Increased toll rates making it less economical.Poor customer service experiences.Need for alternative transportation methods.Lack of usage over an extended period.Discomfort with privacy policies or data handling.Technical issues with the device or app.Relocation to a region not serviced by Telepass.Changing travel habits or lifestyle.Desire for more flexibility with other payment options or services.

What Information Do I Need to Cancel Telepass?

Account numberRegistered email addressTelephone numberCancellation reasonBilling informationSubscription typeLast payment dateIdentification documents

What Should I Know Before Cancelling Telepass?

Before cancelling your Telepass subscription, be aware that you'll lose access to the convenience of automatic toll payments, which can save you time during travels. Additionally, cancellation may affect your ability to utilize other integrated services, such as parking and fuel discounts, that come with your membership. Ensure you review any outstanding charges or fees that might apply upon cancellation to avoid unexpected costs. Lastly, consider how cancelling might impact your travel plans, particularly if you frequently use toll roads.

What is Telepass's Cancellation Policy?

Telepass allows members to cancel their subscription at any time without incurring additional fees. Cancellation requests can be made through the Telepass app or customer service, and members will retain access to their services until the end of the current billing period.

Do I Need My Telepass Password to Cancel?

Yes, you will need your password to cancel your Telepass subscription. If you've forgotten your password, you can easily reset it by visiting this link: https://www.telepass.it/reset-password. If you have any trouble, consider reaching out to their customer support for further assistance.

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How To Cancel Your Telepass Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published December 29, 2025

Last updated on December 29, 2025

4 min read

Difficulty

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Easy Medium Very Hard

The cancellation process can be somewhat complex and may require navigating customer service or specific online procedures. Users often report delays and complications, which contribute to the level of difficulty.

Estimated Time

On average, it takes 00 35 minutes to cancel a Telepass subscription.

How to Contact Telepass

If you need assistance, here's how you can get in touch with Telepass's support team.

Phone

The phone is not available.

The email is not available.

Site

The site is not available.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 35 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Telepass subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Telepass account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Telepass online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.