The Christian Broadcasting Network (CBN) offers a variety of services mainly focused on Christian-themed content like daily devotionals, news updates, and family-oriented programs. You can subscribe to many free email newsletters about news, devotionals, and special updates related to their ministry. If you see bills from CBN, it's likely for donations or purchases related to their programs, and payments can be made securely online using credit cards, debit cards, or bank transfers through a platform called doxo. They also offer a premium streaming service called CBN Family with live and on-demand Christian TV shows.
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The cancellation process requires calling a specific phone number (1-800-700-7000) to speak directly with the Prayer Center to cancel the pledge. This makes it relatively straightforward but requires an immediate phone call rather than an online self-service option, resulting in some inconvenience but not high difficulty.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a The Christian Broadcasting Network subscription.
How to Cancel The Christian Broadcasting Network: Step by Step
If you purchased through CBN.com:
- Call the CBN Prayer Center: Dial 1-800-700-7000.
- Provide your account information to the representative.
- Request to cancel your membership or subscription.
If you purchased through a mobile app:
- Go to the app store: Open the app store where you made the purchase (Google Play Store or Apple App Store).
- Access your account: Sign in to your account used for the subscription.
- Locate subscriptions: Navigate to the subscriptions section in your account settings.
- Find your CBN subscription: Look for the active CBN subscription listing.
- Cancel the subscription: Select the option to cancel and follow any prompts to confirm cancellation.
If you need assistance, here's how you can get in touch with The Christian Broadcasting Network's support team.
Tips and Tricks for Getting a The Christian Broadcasting Network Refund
- Call the customer support directly and clearly state you want to cancel immediately; use firm but polite language.
- Mention you do not use the service and request confirmation of cancellation within the call.
- Be persistent: if the first representative resists, calmly ask to speak to a supervisor or a higher authority.
- Document your interactions: note the date, time, and name of the representative for reference if disputes arise.
- Send a follow-up email or letter reiterating your cancellation request, attaching any call references.
- Use timing to your advantage: call at the start or end of a business day when lines may be less busy.
- Bring up consumer protection rights if necessary, implying knowledge of your ability to cancel at will.
- Avoid lengthy debates: keep your language simple and stick to your cancellation request firmly without engaging in upsell offers.
Why Do People Request Refunds from The Christian Broadcasting Network
- Frequent unwanted solicitations: Receiving too many mail or email requests for donations or pledges.
- Change in financial situation: Unable to continue payments due to personal or financial reasons.
- Lack of satisfaction with communication: Dissatisfaction with the frequency or content of communications from CBN.
- Desire to stop pledges: People wanting to cancel ongoing pledges or donations.
- Perception of misuse of donations: Concerns about how funds or donations are used or allocated.
- Membership no longer needed: Change in personal beliefs or no longer interested in the services provided.
The Christian Broadcasting Network Refund Script
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Dear The Christian Broadcasting Network, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
The Christian Broadcasting Network Refund Policy
The Christian Broadcasting Network (CBN) processes membership or subscription cancellations by phone through their Prayer Center. To cancel your pledge or subscription, you need to call 1-800-700-7000 where they will assist you immediately.
The Easiest Way to Get a The Christian Broadcasting Network Refund
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.