The GetOutPass is a membership-based fun pass that lets you get free admission to lots of attractions by using their app. You buy the pass, which can be a yearly subscription that automatically renews to keep your access going without interruptions. You can turn auto-renew on or off anytime in your account settings, and renewal customers get discounts on their next term. Essentially, you might see charges from them because you subscribed to this annual pass that gives you discounted or free entry to many fun places.
The cancellation can be done easily through the account settings on either a computer or smartphone browser, making it accessible and straightforward for most users.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a The GetOutPass subscription.
How to Cancel The GetOutPass: Step by Step
If you purchased through GetOutPass website:
Log in to your GetOutPass account on a computer or mobile web browser.
Navigate to your Account Settings.
Select Cancel Renewal to stop auto-renewal of your subscription.
Follow any prompts to confirm the cancellation.
If you purchased through Google Play:
Open the Google Play app or website on your device.
Sign in to the Google account that has the subscription.
Select Subscriptions from the menu.
Find and select the GetOutPass subscription.
Tap on Cancel Subscription.
Follow the instructions provided to confirm your cancellation.
If you purchased through Apple:
Open your device's Settings.
Tap on your name at the top.
Select Subscriptions.
Find the GetOutPass subscription and tap it.
Tap on Cancel Subscription.
Confirm your cancellation by following the prompts.
How to Contact The GetOutPass
If you need assistance, here's how you can get in touch with The GetOutPass's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a The GetOutPass Refund
Attempt cancellation at least 15 to 30 days before the next billing cycle to avoid charges during cancellation processing delays.
Use the member portal's "manage payment options" section rather than the broken main cancellation page, where cancellation options might malfunction.
Change or cancel the payment card linked to the subscription to stop auto-payments if direct cancellation attempts fail.
Keep records of all cancellation attempts including emails, calls, and chat logs as proof in case of disputes.
Contact customer support or guest relations repeatedly, escalating by mentioning possible credit card disputes or complaints to consumer protection agencies.
Avoid relying on email replies alone, as they can be generic or automated with no real cancellation confirmation.
Consider disputing charges with your credit card company if the company continues to bill after cancellation attempts.
Be aware of potential collections calls if cancellation terms aren’t met, but maintain your cancellation proof to contest.
Timing matters: Some users recommend waiting until cancellation is enabled 14 to 30 days before renewal to see the cancellation option activate.
Phone calls under false pretenses (e.g., asking about upgrading) can sometimes connect you to a human representative more willing to process cancellation.
Why Do People Request Refunds from The GetOutPass
Cost concerns: Memberships may be considered too expensive or not providing enough value for the price.
Lack of time: Busy schedules or changes in personal time availability make it hard to use the membership.
Lack of motivation: Members may lose interest or motivation to continue using the benefits.
Limited availability: Restricted access to locations, blackout dates, or limited participating venues may frustrate users.
Poor customer service: Issues such as unresponsive support and unresolved problems can drive cancellations.
Unmet expectations: The pass or membership may not offer the experiences or savings expected.
Automatic renewal concerns: Some members dislike or are unaware of automatic renewals and want to avoid unwanted charges.
Change in personal circumstances: Relocation, health problems, or lifestyle changes affecting ability to use the pass.
Technical issues: Problems like not receiving physical passes or difficulty in managing account settings.
The GetOutPass Refund Script
Script
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Dear The GetOutPass, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
The GetOutPass Refund Policy
GetOutPass annual memberships automatically renew for another 12-month term at the same price unless canceled in the customer's account settings before renewal or within 60 days after renewal, provided no offers have been redeemed. Customers can turn off auto-renewal anytime, and refunds are only available within 60 days of purchase or renewal if no offers have been redeemed. Monthly memberships can be canceled anytime in certain markets, but no refunds are given upon cancellation, and monthly or quarterly plans require a 12-month commitment with full payment.
The Easiest Way to Get a The GetOutPass Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from The GetOutPass—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
GetOutPass has a 12-month automatic renewal subscription, and you are committed for the full year once you subscribe. You can only turn off auto-renewal before the renewal date or within 60 days after renewal, provided you haven't redeemed any offers. Be aware that no refunds are given after 60 days from purchase or renewal, and redeeming offers voids any refund eligibility, so you can't typically cancel and get a refund immediately.
Cost concerns: Memberships may be considered too expensive or not providing enough value for the price.
Lack of time: Busy schedules or changes in personal time availability make it hard to use the membership.
Lack of motivation: Members may lose interest or motivation to continue using the benefits.
Limited availability: Restricted access to locations, blackout dates, or limited participating venues may frustrate users.
Poor customer service: Issues such as unresponsive support and unresolved problems can drive cancellations.
Unmet expectations: The pass or membership may not offer the experiences or savings expected.
Automatic renewal concerns: Some members dislike or are unaware of automatic renewals and want to avoid unwanted charges.
Change in personal circumstances: Relocation, health problems, or lifestyle changes affecting ability to use the pass.
Technical issues: Problems like not receiving physical passes or difficulty in managing account settings.
Account email address associated with the subscription
Full name of the passholder
Access to your GetOutPass account to log in and use the account settings
Membership or pass type (annual, monthly, or free trial)
Reason for cancellation (if contacting customer support; not usually required for self-cancellation)
Request for refund details if within 60 days and no offer redeemed
Confirmation of no offers redeemed for eligibility to refunds
Date of renewal or purchase (helpful for refund requests)
Before cancelling The GetOutPass subscription, it's important to know that all access to the GOP Application and any associated rights will immediately terminate upon cancellation, meaning you will lose access to all content and features provided by the pass. The subscription automatically renews yearly unless you cancel the auto-renewal before the term ends. You may request a refund within 60 days of purchase or auto-renewal only if no offers have been redeemed; otherwise, no refunds are given. Additionally, once you cancel, the app and pass functionality will stop working and there's no partial refund for any used offers.
GetOutPass annual memberships automatically renew for another 12-month term at the same price unless canceled in the customer's account settings before renewal or within 60 days after renewal, provided no offers have been redeemed. Customers can turn off auto-renewal anytime, and refunds are only available within 60 days of purchase or renewal if no offers have been redeemed. Monthly memberships can be canceled anytime in certain markets, but no refunds are given upon cancellation, and monthly or quarterly plans require a 12-month commitment with full payment.
To cancel your subscription on The GetOutPass, you need to be logged into your account, which requires your username and password. You can cancel the renewal at any time directly in your account settings via a computer or your smartphone's web browser. If you don't remember your password, you can reset it very easily here: https://getoutpass.com/password-reset. So yes, you do need your password, or to reset it, in order to cancel your subscription.
We've actually written a step by step guide on how to get a refund from The GetOutPass. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your The GetOutPass subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your The GetOutPass account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel The GetOutPass online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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