Can I Cancel The Moment Hotel at Any Time?

Be cautious of any hidden terms that might limit your ability to cancel immediately; some subscriptions could have auto-renewal clauses or require advance notice before cancellation. Make sure to thoroughly review any cancellation policy for potential fees or penalties, as well as any stipulations around minimum contract periods that could lock you in for a set time.

Why Do People Cancel The Moment Hotel?

High costs of membership fees or bills. Lack of quality amenities or services offered. Change in personal circumstances, such as financial issues. Inadequate customer service experiences. Frequent room availability issues or overbooking problems. Limited event options or promotions. Preference for alternative accommodations. Negative experiences during previous stays. Poor location or accessibility. Preference for flexibility in bookings or payments. Changes in travel habits or lifestyle.

What Information Do I Need to Cancel The Moment Hotel?

Account Information: Username or email address associated with the accountSubscription Type: Type of subscription or membership to be canceledBilling Cycle: Current billing cycle or renewal datePayment Information: Last payment method usedCancellation Reason: Reason for cancellation (if required)Confirmation Details: Any confirmation number or email from initial subscriptionContact Method: Preferred contact method for confirmation (email or phone)

What Should I Know Before Cancelling The Moment Hotel?

Before cancelling your subscription at The Moment Hotel, keep in mind that you'll lose access to exclusive member benefits such as discounts on room rates, special offers on dining, and priority booking for events. Additionally, any loyalty points or rewards accumulated may be forfeited upon cancellation, impacting future stays. It's also important to check for any cancellation fees or notice periods outlined in your agreement to avoid unexpected charges.

What is The Moment Hotel's Cancellation Policy?

The Moment Hotel offers a flexible cancellation policy that allows members to cancel or modify their bookings without charge up to 48 hours before their arrival date. For cancellations made less than 48 hours in advance, a fee equivalent to one night's stay will be charged.

Do I Need My The Moment Hotel Password to Cancel?

To cancel your subscription with The Moment Hotel, you'll need to log in to your account, which requires your password. If you don't remember your password, you can reset it using this link: [Reset Password](https://themomenthotel.com/reset-password). If you prefer, you can also reach out to their customer support for assistance.

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How To Cancel Your The Moment Hotel Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published November 6, 2025

Last updated on November 7, 2025

5 min read

Difficulty

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Cancelling a subscription can be straightforward, but it might involve navigating customer service options or online portals. Some users may find the process slightly cumbersome depending on their familiarity with the system or policy nuances.

Estimated Time

On average, it takes 00 20 minutes to cancel a The Moment Hotel subscription.

How to Contact The Moment Hotel

If you need assistance, here's how you can get in touch with The Moment Hotel's support team.

Phone

The phone is not available.

reservations@themomenthotel.com

Site

https://themomenthotel.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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The Moment Hotel Refund Policy

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your The Moment Hotel subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your The Moment Hotel account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel The Moment Hotel online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.