Can I Cancel Time & Attendance Plus at Any Time?

Time & Attendance Plus allows you to cancel your subscription at any time simply by going to the Plans and Pricing page under Settings and choosing to remove the add-on. However, note that service fees are charged for the full calendar month in which you are enrolled, so canceling mid-month does not pro-rate charges. There are no mention of contracts, early-cancellation fees, or lock-ins, but be mindful that you do pay for the entire month once you are subscribed.

Why Do People Cancel Time & Attendance Plus?

Cost concerns: Members may find the subscription price too high compared to the value received.Lack of perceived value: Users may feel the service does not meet their needs or improve attendance management effectively.Complexity or usability issues: Difficulty navigating or using the software can lead to frustration and cancellations.Better alternatives: Customers might find competing services offering more features or better pricing.Technical issues: Bugs, inaccuracies, or poor integration with existing systems can push users to cancel.Changing business needs: Reduced need for attendance tracking or changes in employee management tools can be a factor.Billing problems: Confusing billing practices or unexpected charges cause dissatisfaction.Poor customer support: Unresolved issues or unresponsive service teams impact customer retention negatively.Free trial expirations: Users may cancel after trial if not convinced to pay for the service.Lack of regular updates or improvements: Customers expect continual product enhancements to justify ongoing subscription.

What Information Do I Need to Cancel Time & Attendance Plus?

Admin account credentials to access your Gusto dashboard Access to "Settings" and the "Plans and Pricing" or "Plan & Billing" section Selecting the "Add-on" tab and choosing "Remove from Plan" for Time & Attendance Plus Ability to provide a reason for cancellation and optional feedback Decision on handling outstanding tax payments and filings (choose whether Gusto handles these or you do) Confirmation of cancellation (type your company name and check relevant acknowledgement boxes) Cancel your integrated Workers’ Comp policy (if applicable) Address any Gusto-managed benefits (if applicable) Annual subscriptions require 30-day notice before renewal date Possible further verification (Gusto may contact you for additional verification)

What Should I Know Before Cancelling Time & Attendance Plus?

Before canceling your Time & Attendance Plus subscription with Gusto, it's important to know that after cancellation you will still have unlimited access to your Gusto account to view company forms, reports, employee information, and past payrolls. Employees and contractors retain access to view paystubs and forms as well. Billing will charge you for the full month if you cancel after the 5th or if you had payroll processed in that month, and final invoices are billed retroactively. You must also turn off Payroll on AutoPilot® before canceling. Additionally, you need to decide how future tax payments and filings will be handled—either let Gusto manage remaining filings at extra cost or handle them yourself. Integrated services like Workers' Comp, 401(k), and benefits require you to manage their cancellation or transition separately before ending your subscription. Cancellation is immediate with continued access, but the final invoice will not be prorated, and certain tax services may incur fees after canceling.

What is Time & Attendance Plus's Cancellation Policy?

Time & Attendance Plus offers a free trial for up to two billing cycles. You can cancel your free trial or subscription anytime by going to the Plans and Pricing page under Settings, selecting the Add-on tab, and choosing "Remove from Plan" under Time & Attendance Plus. Service fees are charged for full calendar months during enrollment.

Do I Need My Time & Attendance Plus Password to Cancel?

To cancel your Time & Attendance Plus subscription through Gusto, you do need to sign in as an admin, which requires your account password. After signing in, you can navigate to the Settings section, then to Plan & Billing, and proceed to cancel the account. If you have forgotten your password, you can reset it easily by visiting this URL: https://credits.gusto.com/passwords/new. This ensures you have secure access before making subscription changes.

Can I Get a Refund from Time & Attendance Plus?

We've actually written a step by step guide on how to get a refund from Time & Attendance Plus. Check it out!

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How To Cancel Your Time & Attendance Plus Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 10, 2025

Last updated on December 31, 2025

5 min read

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The cancellation process for Time & Attendance Plus on Gusto is straightforward and can be done anytime via the Plans and Pricing settings page by selecting the 'Remove from Plan' option. The steps are clearly stated, and there is support available if needed, making it easy for most consumers to cancel their subscription quickly.

Estimated Time

On average, it takes 00 10 minutes to cancel a Time & Attendance Plus subscription.

How to Contact Time & Attendance Plus

If you need assistance, here's how you can get in touch with Time & Attendance Plus's support team.

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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Frequently Asked Questions

The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Time & Attendance Plus subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Time & Attendance Plus account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Time & Attendance Plus online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.

Time & Attendance Plus May Show Up On Your Statement As:

Time and Attendance Plus Time & Attendance Plus Time Attendance Plus Time + Attendance Plus T&A Plus Gusto Time and Attendance Gusto Time & Attendance Gusto T&A Plus

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