1 - Visit the official Time Warner Cable website at twc.com.
2 - Log in to your account using your username and password.
3 - Once logged in, navigate to the Account Management section.
4 - Look for the Subscriptions or Manage Services option.
5 - Select the specific subscription you wish to cancel.
6 - Click on the Cancel Subscription button.
7 - Follow the on-screen prompts to confirm your cancellation.
8 - You will receive an email confirmation regarding the cancellation.
How to Cancel Time Warner Cable on Apple
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top to access your Apple ID settings.
3 - Select Subscriptions.
4 - Find and tap on the Time Warner Cable subscription.
5 - Select Cancel Subscription and confirm your choice.
How to Cancel Time Warner Cable on Google Play
1 - Open the Google Play Store app.
2 - Tap on the Menu icon (three horizontal lines).
3 - Select Subscriptions.
4 - Find and select your Time Warner Cable subscription.
5 - Tap on Cancel Subscription and follow any additional prompts.
How to Cancel Time Warner Cable on Roku
1 - Turn on your Roku device and press the Home button on your remote.
2 - Navigate to Streaming Channels and select My Channels.
3 - Locate and highlight the Time Warner Cable channel.
4 - Press the Star button on the remote, and select Manage subscription.
5 - Choose Cancel subscription and confirm your cancellation.
Overview
Time Warner Cable provides internet, TV, and phone services for homes and businesses. They offer different subscription plans so you can choose what works best for you, whether you want basic cable, high-speed internet, or a bundle of services. If you see a bill from them, it's likely for your monthly service fees related to your internet, cable TV, or phone plan.
Canceling a subscription to Time Warner Cable often involves navigating through automated phone menus or waiting on hold, which can be frustrating. Additionally, customers may encounter retention offers and potentially complicated terms, adding to the difficulty.
Estimated Time
On average, it takes 35 minutes0035 minutes to cancel a Time Warner Cable subscription.
How to Contact Time Warner Cable
If you need assistance, here's how you can get in touch with Time Warner Cable's support team.
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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Time Warner Cable Refund Policy
Time Warner Cable allows customers to cancel their membership or subscription at any time. However, customers are encouraged to contact customer service to discuss their options, and any outstanding bills or equipment returns may be required upon cancellation. It's important to review your specific plan details for any potential early termination fees.
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Frequently Asked Questions
Time Warner Cable often employs tactics like offering promotional rates that lock you into a contract, which can include early-cancellation fees if you decide to terminate your service before the contract ends. Additionally, be aware that their cancellation process can be complex, often requiring you to navigate through multiple layers of customer service. Always check the specific terms of your agreement for any potential penalties that could make canceling more painful.
High prices for services compared to competitors.
Poor customer service experiences.
Frequent outages or service interruptions.
Lack of speed or unreliable internet connectivity.
Bundling issues leading to higher overall costs.
Inflexible contracts and cancellation policies.
Better offers from other providers.
Limited channel selection for cable services.
Difficulty in navigating billing errors or issues.
Changes in personal finances leading to the need to cut expenses.
Account number
Billing address
Phone number associated with the account
Password or account PIN
Reason for cancellation
Last payment date
Equipment return information
Email address linked to the account
Any promotional offers or contracts
Before cancelling your Time Warner Cable subscription, be aware that you will lose access to all channels and on-demand content linked to your service. Keep in mind that any promotional rates may disappear, leading to higher monthly charges if you choose to resubscribe later. Additionally, consider any equipment return requirements to avoid unreturned equipment fees. Lastly, check if there are any early termination fees that might apply if you're in a contract.
Time Warner Cable allows customers to cancel their membership or subscription at any time. However, customers are encouraged to contact customer service to discuss their options, and any outstanding bills or equipment returns may be required upon cancellation. It's important to review your specific plan details for any potential early termination fees.
Yes, you will need your password to cancel your Time Warner Cable subscription online. If you prefer to handle it over the phone, you can also contact their customer support without needing to log in. If you've forgotten your password, you can reset it by visiting [this link](https://www.twc.com/reset-password). Ensure you have your account information handy to make the process smoother.
The cancellation process typically takes about 35 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Time Warner Cable subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Time Warner Cable account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Time Warner Cable online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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