TradingView is a platform that offers advanced charting tools and market data for traders and investors. They have different subscription plans ranging from a free basic version to several paid levels like Essential, Plus, Premium, Expert, and Ultimate, each offering more features like more charts, indicators, and alerts. You might see a charge from them if you subscribe to one of these plans or buy extra real-time market data. The payments can be made monthly or annually, and you can cancel anytime without automatic renewal.
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The cancellation process is straightforward and can be done quickly by logging into the account, going to profile settings, and clicking cancel subscription. There are clear instructions and it involves only a few steps, making it relatively easy for consumers.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a TradingView subscription.
How to Cancel TradingView: Step by Step
If you purchased through TradingView website:
- Log in to your TradingView account.
- Select your profile icon in the top right corner.
- Go to Account and Billing.
- Click on Cancel Subscription to turn off automatic renewal.
- Confirm the cancellation when prompted.
If you purchased through the Apple App Store:
- Open the Settings app on your iOS device.
- Tap your name at the top of the screen.
- Select Subscriptions.
- Locate and select your TradingView subscription.
- Tap Cancel Subscription and confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap the menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Find your TradingView subscription and select it.
- Tap Cancel Subscription and confirm the cancellation.
If you need assistance, here's how you can get in touch with TradingView's support team.
Tips and Tricks for Getting a TradingView Refund
- Cancel at least 24 hours before the renewal date to avoid being charged again, as many users report subscriptions renew automatically and immediately.
- Use precise language such as "cancel automatic renewal" rather than just "cancel subscription" when navigating billing to ensure the subscription actually stops renewing.
- Open a support ticket on the TradingView platform while the subscription is still active for better response chances on cancellations or refunds.
- Avoid filing PayPal disputes before contacting TradingView support as it may void your chance of a refund.
- Keep documentation and timestamps of cancellation requests and support communications in case of disputes or escalation needs.
- If facing refund issues, escalate by persistently reopening support tickets or requesting higher level support.
- Note the 14-day refund window for annual plans, cancellations outside this window typically do not get refunds.
- Downgrade subscription to free plan after cancellation to avoid accidental charges but keep an active subscription till the period ends to maintain support access.
- Consider freezing your payment method as a last resort; when the payment declines, you may receive an email prompting subscription cancellation.
- Do not rely on email support or tradingview's 1-800 number, as these often redirect to bots or automated replies and are less effective.
Why Do People Request Refunds from TradingView
- Auto-renewal without clear notice causing surprise charges.
- Difficulty cancelling or refunding after auto-renewal.
- High unexpected charges on auto-renewal bills.
- Strict refund policies requiring multiple confirmations and often refusal.
- Unresponsive or inadequate customer service and support.
- Refund delays, sometimes up to 30 days and issues with cryptocurrency refunds.
- Account terminations without notice due to alleged rule breaches or geographic restrictions.
- Feature tier changes after upfront payment, reducing value for paid tiers.
- Unauthorized charges post-cancellation or during trial periods.
- Platform reliability issues and poor trade execution leading to dissatisfaction.
- Promotion of scammers on the news feed reducing trust.
- Emotional and manipulative subscription cancellation process making it inconvenient to unsubscribe.
- Moving subscription tiers and increasing prices unexpectedly.
TradingView Refund Script
Script
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Dear TradingView, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
TradingView Refund Policy
TradingView subscriptions are billed monthly or annually in advance, and auto-renew until canceled by the user. You can cancel anytime in the billing section of your Profile Settings, with access continuing until the end of the current paid period. Refunds are available only for annual payments if requested within 14 days; no refunds are given for monthly plans or upgrades. Mobile app subscriptions follow respective Apple or Google Play refund and cancellation policies.
The Easiest Way to Get a TradingView Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from TradingView—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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