Can I Cancel VietJet Air at Any Time?

Be cautious when trying to cancel your subscription with VietJet Air, as they may implement hurdles such as requiring you to navigate a complicated cancellation process or imposing early termination fees. Additionally, carefully review their terms and conditions for any lock-in periods or clauses that could restrict immediate cancellation. Always double-check details on any promotional memberships that may carry hidden conditions.

Why Do People Cancel VietJet Air?

Rising airfare pricesUnclear cancellation policiesPoor customer service experiencesFlight delays and cancellationsIncreased baggage feesChanges in travel plansLack of flight optionsFrequent schedule changesSubscription not usedMore affordable alternatives

What Information Do I Need to Cancel VietJet Air?

Account information (email address, username)Booking reference number or ticket numberDate of transaction or subscription start datePayment method used (credit card, PayPal, etc.)Reason for cancellation (if required)Contact information (phone number, mailing address)Access to account (password or verification required)Policy information (cancellation terms, refund policies)Customer service contact (for assistance)Cancellation confirmation (request receipt or confirmation number)

What Should I Know Before Cancelling VietJet Air?

Before cancelling your VietJet Air subscription, keep in mind that you will lose access to any accumulated loyalty points and benefits associated with your membership. Additionally, you may forfeit any ongoing promotions or discounts that were previously available to you. Be sure to check any cancellation fees that may apply, as these could impact your final decision. Lastly, consider whether you might want to rejoin in the future, as re-enrollment could involve starting from scratch.

What is VietJet Air's Cancellation Policy?

VietJet Air's membership and subscription services allow customers to manage their bookings easily; however, cancellations must be made within the specified time frame set by the airline. Refunds for cancellations are subject to the fare conditions associated with the booking. It's important to check the specific terms for each service as they may vary.

Do I Need My VietJet Air Password to Cancel?

To cancel your subscription with VietJet Air, you will need your password to access your account. If you’ve forgotten your password, you can reset it by visiting [this link](https://vietjetair.com/reset-password). If you need assistance, you may also contact customer support via phone or chat, but having your password will streamline the process.

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How To Cancel Your VietJet Air Subscription (2026)

This article and service are not officially affiliated with VietJet Air

Bella Khan, Subscription Cancellation Expert

Published October 7, 2025

Last updated on January 5, 2026

4 min read

Difficulty

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Cancelling a subscription with VietJet Air can be complex due to various terms and conditions that may not be clearly communicated. Additionally, customers often need to go through multiple steps online or call customer service, which can be time-consuming.

Estimated Time

On average, it takes 00 35 minutes to cancel a VietJet Air subscription.

How to Contact VietJet Air

If you need assistance, here's how you can get in touch with VietJet Air's support team.

Phone

The phone is not available.

The email is not available.

Site

The site is not available.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 35 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your VietJet Air subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your VietJet Air account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel VietJet Air online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.

VietJet Air May Show Up On Your Statement As:

VietJet Air VietJet VietJet Air Ticket VJ Airlines VietJet Air Purchase VJ VietJet Air Online VietJet Air Services VietJet Air Booking VietJet Air Flight