Wargaming is a company that offers popular online games like World of Warships and World of Tanks. They provide subscriptions called Premium Time for games, which give benefits such as more experience points, bonuses, and extra features during gameplay. These subscriptions automatically renew every month, and billing happens through various payment options like credit cards, PayPal, app stores, or platform wallets. So if you see a charge from Wargaming, it’s likely for a game subscription you signed up for that enhances your gaming experience.
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The cancellation process is straightforward and clearly outlined on the Wargaming.net help pages, requiring just a few clicks to unsubscribe via the Subscriptions section of the Premium Shop. This simplicity and clarity in instructions makes the process easy for consumers.
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How to Cancel Wargaming: Step by Step
If you purchased through the Wargaming website:
- Log in to your Wargaming Account.
- Navigate to Account Management.
- Go to Subscription Management.
- Click Manage Subscriptions.
- Review your active subscriptions and select the one you want to cancel.
- Follow the prompts to complete the cancellation process.
If you purchased through the Premium Shop:
- Log in to your Wargaming Account.
- Navigate to the Subscriptions section of the Premium Shop.
- Find the active subscription you want to cancel.
- Click Edit.
- Click Unsubscribe.
- You can continue using the service until the next scheduled billing date.
Tips & Tricks for Canceling Wargaming
- Look closely for subtle "Edit" or "Unsubscribe" links near or above the subscription card on Wargaming's Premium Shop page; these are often small, light-colored text meant to be overlooked.
- Cancel via the Premium Shop subscriptions section rather than account settings; hover over or click the subscription card and find the hidden cancel option.
- If cancel link is missing or unclear, escalate by writing to support tickets or Wargaming customer service emails as a direct request to cancel.
- Use pointed, clear language in your cancellation requests, sometimes users mention frustration or reasons like "stop automatic renewal," "refund if charged after cancel," or lay out complaints about monetization.
- Try cancelling right after a free trial ends if applicable, as some free trials auto-expire but continue to auto-renew if not cancelled manually.
- Consider timing your cancellation around billing dates to avoid another charge; some users track their billing cycle closely to cancel just before renewal.
- Some users report success by mass complaint campaigns and creating support tickets collectively to pressure Wargaming to improve subscription management and respond faster.
- Keep a screenshot or confirmation of cancellation requests and monitor your payment method to ensure no further charges are processed.
- As a last resort, if all else fails, consider disputing charges with your payment provider after documenting your attempts to cancel.
Wargaming Customer Service Info
If you need assistance, here's how you can get in touch with Wargaming's support team.
Cancel Wargaming Script
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Hello Wargaming Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have found that I am unable to continue with my membership due to personal time constraints and other commitments. I appreciate the time I've had with the service, but I feel this is the best decision for me at this moment.
Thank you for your understanding. Please let me know if you need any additional information to process this request.
Best regards,
Frequently Asked Questions
Wargaming's subscription cancellation policy allows users to terminate their subscription at any time, effective from the next billing period. Users can cancel by logging into their account and selecting the unsubscribe option. Wargaming may also terminate subscriptions with at least 2 days' notice and provide a proportionate refund for any unused subscription time. The subscription continues during suspension but no refund is given for the suspension period. Specific consumer withdrawal rights may apply depending on local laws.
To cancel your subscription with Wargaming (wargaming.net), you will need to be logged into your account, which requires your password for authentication. If you have forgotten your password, you can reset it via their password reset page here: https://wargaming.net/personal/password_reset/. This is necessary as Wargaming does not typically offer unauthenticated subscription cancellation via phone or chat without verifying your account.
- Difficulty in canceling subscriptions due to lack of a clear cancel button or process.
- Unclear or complicated refund policy, especially when items have been used or payment was accidental.
- Purchases on wrong server or platform requiring refunds since assets cannot be transferred between servers or platforms.
- Dislike of the website or service quality, including technical issues like broken sites or poor customer service.
- Controversies or dissatisfaction with company policies, such as requests for unpaid work or exposure for artists.
- Preference for alternative services or channels with different content or community atmosphere.
- Managing too many subscriptions leading to cancellation for simplicity or cost savings.
- Payment errors or accidental purchases prompting refund requests.
Wargaming allows you to cancel subscriptions at any time through the Premium Shop by editing your active subscription and clicking unsubscribe. However, even after cancellation, you retain access to the service until the next scheduled billing date, so the cancellation doesn't take immediate effect. There are no contracts, lock-ins, or early-cancellation fees, but be aware that stopping the subscription won't refund the current billing period.
Before canceling a Wargaming subscription or deleting your account, it's important to know that deleting your Wargaming account results in losing access to most products, including your account, game-related information, and subscriptions linked to your account. You will also lose the ability to make payments in the Premium Shop, including during a 45-day grace period after the deletion request. The grace period allows you to restore your account to avoid losing important data, but after this period, deletion is final. Additionally, some account deletions may require extra steps, such as if you are a clan commander. Once your account is deleted, you will no longer have access to account management tools and your personal data will be erased over time.
We've actually written a step by step guide on how to get a refund from Wargaming. Check it out!
The Easiest Way to Cancel Wargaming
If you’re frustrated trying to cancel your subscription, membership, or bill from Wargaming—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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