Can I Cancel WellnessLiving at Any Time?

WellnessLiving typically requires a 30-day written notice to cancel a subscription, during which you will still be billed, and there is often a $50 cancellation fee. Some memberships have minimum commitments, such as 3 or 6 months, before you can cancel without penalty. Additionally, cancellation policies may include fees for early termination and require you to follow specific online cancellation procedures; these conditions can act as landmines and lock you in for a set period or extra costs if not followed carefully.

Why Do People Cancel WellnessLiving?

Hidden fees such as annual fees and monthly PCI compliance charges not disclosed upfront.Difficulty in cancellation process, leading to delays and extra charges upon trying to cancel.Refusal to refund charges after cancellation attempts, causing customer frustration.Unauthorized charges continuing even after cancellation requests.Poor customer service with delays, inefficiencies, and unresolved issues.Billing errors and app glitches causing financial losses and user frustration.Unexpected price increases and additional costs for features or integrations.Inflexible pricing options leading to dissatisfaction.

What Information Do I Need to Cancel WellnessLiving?

Written notice via email at least 30 days before the next billing date (required for most memberships and subscriptions). Client information, such as full name and email, to identify the relevant account. Membership or subscription name to specify which plan you wish to cancel. Cancellation date (current date or future date at the end of a billing cycle). Reason for cancellation (required or selectable in many cases). Notes or additional details (optional, but may be provided for the business). Cancellation fee (may apply if stated in the policy; the fee amount or acknowledgment of fee). Outstanding balance: Any unpaid or failed charges should be resolved before or during cancellation. Notification preferences (choose if you want confirmation by email, SMS, or push notification). Decision on remaining visits (if allowed by business policy, whether to use any prepaid visits after cancellation date). How to submit the cancellation: Specify if cancelling via Client Portal, Achieve App, or by staff request. Membership cannot be on hold: Any active hold should be removed before cancellation is processed.

What Should I Know Before Cancelling WellnessLiving?

Before cancelling a WellnessLiving subscription, it's important to know that cancellation stops any future auto-payments after the set deactivation date. You may still be allowed to use any remaining visits depending on settings chosen by the staff. Once cancelled, memberships cannot be reactivated and must be purchased again if you want to return. Also, if you have a FitVID On Demand subscription, canceling it means you will lose access to your uploaded videos, although the system keeps them indefinitely and you can regain access by resubscribing. Consider any cancellation fees that might apply and whether you want to notify the client about the cancellation via email, SMS, or push notification.

What is WellnessLiving's Cancellation Policy?

WellnessLiving allows clients to cancel memberships online anytime through the Client Portal or Achieve Client App, requiring a 30-day cancellation notice and a $50 cancellation fee if enabled. Staff can also cancel memberships with settings to manage cancellation dates, fees, and client notifications. Memberships on hold cannot be canceled until the hold period ends or is removed, and cancellation stops further auto-payments after the deactivation date, with clear policies on outstanding balances and remaining visits usage.

Do I Need My WellnessLiving Password to Cancel?

To cancel your WellnessLiving subscription, you need to log into your WellnessLiving account using your login credentials, which means your password is required to access the account. There isn't an option mentioned for canceling without logging in or through unauthenticated support channels. If you've forgotten your password, you can reset it at this link: https://account.wellnessliving.com/password/reset. Once logged in, you can navigate to the Account or Billing section to request and confirm your cancellation.

Can I Get a Refund from WellnessLiving?

We've actually written a step by step guide on how to get a refund from WellnessLiving. Check it out!

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How To Cancel Your WellnessLiving Subscription (2026)

This article and service are not officially affiliated with WellnessLiving

Bella Khan, Subscription Cancellation Expert

Published February 2, 2026

Last updated on March 31, 2026

5 min read

Difficulty

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While the cancellation process itself is straightforward with a clear set of steps available to both staff and clients, there is a 30-day written notice requirement before cancellation takes full effect, which can add complexity and delay. Additionally, users must navigate through account menus and possibly communicate with business staff, which makes it moderately difficult but not overly hard.

Estimated Time

On average, it takes 00 30 minutes to cancel a WellnessLiving subscription.

How to Contact WellnessLiving

If you need assistance, here's how you can get in touch with WellnessLiving's support team.

Phone

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Site

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your WellnessLiving subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your WellnessLiving account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel WellnessLiving online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.