Can I Cancel Xometry at Any Time?

Xometry may employ tactics like requiring notice periods or locking you into a minimum contract duration, which can complicate immediate cancellations. Be particularly cautious of any early cancellation fees or unclear billing cycles, as these can lead to unexpected charges or extend your financial commitment beyond your desired timeframe.

Why Do People Cancel Xometry?

Cost concerns: Membership fees may be perceived as too high.Low usage: Members might not utilize the services enough to justify the expense.Quality issues: Dissatisfaction with the quality of service or products received.Better alternatives: Finding a competitor that offers better pricing or services.Service changes: Alterations in membership benefits that no longer meet needs.Customer support: Poor experiences with customer service leading to frustration.Project completion: Canceling after completing a specific project requiring the membership.Business changes: Changes in the member’s business model or needs.Subscription fatigue: Overwhelmed by too many subscriptions and wanting to simplify.Lack of transparency: Unclear billing practices or unexpected fees.

What Information Do I Need to Cancel Xometry?

Account email addressSubscription or membership IDBilling informationReason for cancellationSubscription start dateAny promotional codes or discounts appliedPayment method detailsContact information (phone number)Confirmation of terms and conditionsAny active contracts or agreements

What Should I Know Before Cancelling Xometry?

Before cancelling your Xometry subscription, consider that you will lose access to valuable features such as instant quotes for custom parts, expert support, and the ability to connect with a wide range of manufacturers. Additionally, any ongoing projects or saved orders may be affected, potentially causing delays or disruptions. Be sure to review any cancellation policies, as there might be associated fees or obligations depending on your subscription plan.

What is Xometry's Cancellation Policy?

Xometry offers a flexible membership and subscription cancellation policy, allowing members to cancel their subscription at any time without penalties. Upon cancellation, any remaining benefits will remain active until the end of the current billing period.

Do I Need My Xometry Password to Cancel?

To cancel your Xometry subscription, you will need your password to access your account. If you've forgotten your password, you can easily reset it by visiting [this link](https://xometry.com/reset-password). Once you're logged in, you can proceed with the cancellation process.

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How To Cancel Your Xometry Subscription (2026)

This article and service are not officially affiliated with Xometry

Bella Khan, Subscription Cancellation Expert

Published March 12, 2026

Last updated on April 1, 2026

5 min read

Difficulty

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Cancelling a subscription with Xometry involves navigating their website or contacting customer support, which can be somewhat confusing for some users. While it's not overly complicated, it may require some time and effort to ensure the cancellation is processed correctly.

Estimated Time

On average, it takes 00 20 minutes to cancel a Xometry subscription.

How to Contact Xometry

If you need assistance, here's how you can get in touch with Xometry's support team.

Phone

The phone is not available.

The email is not available.

Site

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Xometry subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Xometry account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Xometry online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.