How to Cancel Zen Massage on the Zen Massage Website
1 - Visit zenmassageusa.com.
2 - Log into your account using your email and password.
3 - Navigate to the Account Settings or Memberships section.
4 - Select the Manage Subscription option.
5 - Look for Cancel Membership or Cancel Subscription button.
6 - Follow the prompts to confirm your cancellation.
7 - Check your email for a cancellation confirmation message.
How to Cancel Zen Massage on Apple
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top of the screen.
3 - Select Subscriptions.
4 - Find and tap on your Zen Massage subscription.
5 - Select Cancel Subscription.
6 - Confirm by tapping Confirm to finalize the cancellation.
7 - Check for an email confirmation from Apple regarding your cancellation.
How to Cancel Zen Massage on Google Play
1 - Open the Google Play Store app.
2 - Tap the Profile Icon in the top right corner.
3 - Select Payments & subscriptions.
4 - Tap on Subscriptions.
5 - Locate your Zen Massage subscription.
6 - Tap Cancel Subscription.
7 - Follow the prompts to confirm your cancellation.
8 - Look for an email confirmation from Google Play about your cancellation.
How to Cancel Zen Massage on PayPal
1 - Log into your PayPal account.
2 - Select Settings (gear icon) in the top right corner.
3 - Click on Account Settings, then select Payments.
4 - Choose Manage Automatic Payments.
5 - Find and select your Zen Massage subscription.
6 - Click on Cancel to terminate the subscription.
7 - Check your email for a cancellation confirmation from PayPal.
Zen Massage offers relaxing massage services tailored to help you unwind and relieve stress. They have a variety of options, including Swedish, deep tissue, and sports massages, perfect for all kinds of needs. Plus, they provide convenient subscription plans that let you enjoy regular massages at a great price, which is why you might see a recurring charge from them. It’s a great way to take care of yourself and feel your best!
Cancelling a subscription at Zen Massage can be somewhat straightforward, typically requiring contact via phone or website form. However, users may face challenges if they encounter unresponsive customer service or unclear cancellation processes.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Zen Massage subscription.
How to Contact Zen Massage
If you need assistance, here's how you can get in touch with Zen Massage's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
What People Say About Zen Massage
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Zen Massage Refund Policy
Zen Massage allows members to cancel their subscription at any time without penalties, but cancellation must be submitted in writing. Members will continue to receive benefits until the end of the current billing cycle.
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Frequently Asked Questions
Be cautious, as Zen Massage may implement practices like requiring a notice period for cancellations or having terms that lock you into a certain duration. It's important to read the fine print for any early-cancellation fees or specific procedures you need to follow to avoid being billed again. Always confirm the cancellation policy before signing up to avoid unexpected charges.
Financial constraints limiting disposable income.
Infrequent visits resulting in low value from the membership.
Relocation making it inconvenient to access the facility.
Change in personal preferences for different services or experiences.
Health issues preventing the use of massage services.
Unsatisfactory experiences with staff or services received.
Difficulty in scheduling appointments or long wait times.
Boredom with the service offerings.
Lack of communication about membership benefits or changes.
Better deals found at competing massage therapy locations.
Account Number
Email Address associated with the account
Billing Information (credit card details)
Subscription Type (monthly, annual, etc.)
Cancellation Reason
Last Billing Date
Contact Information (phone number)
Security Questions (if applicable)
Documentation (if requesting a refund)
Confirmation of Cancellation request
Terms of Service revision
Before canceling your Zen Massage membership, be aware that you will lose access to exclusive discounts on services and products, as well as any ongoing promotional offers. Additionally, any unused sessions may be forfeited, so consider using them before cancellation. It’s also important to check if there are any cancellation fees or policies that might affect your decision. Lastly, if you’re looking to retain certain benefits, you may explore the option to downgrade your membership instead.
Zen Massage allows members to cancel their subscription at any time without penalties, but cancellation must be submitted in writing. Members will continue to receive benefits until the end of the current billing cycle.
To cancel your subscription with Zen Massage, you will need your account password. If you can't remember it, you can easily reset it by visiting [this password reset link](https://zenmassageusa.com/reset-password). For further assistance, you can reach out to their customer support via phone or unauthenticated chat.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Zen Massage subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Zen Massage account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Zen Massage online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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