Many users find themselves surprised by unexpected billing, especially when an automatic subscription renewal occurs. This guide is designed to clarify how refunds work for the 3-Day RESET program on ericalandry.com, outlining who is eligible and providing step-by-step instructions to facilitate your refund request efficiently. Our aim is to ensure you feel supported and informed throughout the process, helping you swiftly navigate any concerns regarding your billing.
What You Should Prepare Before Applying For Refund
Order Confirmation Email - Have the original order confirmation email accessible for reference.
Transaction ID - Locate the transaction ID that was provided upon purchase.
Account Information - Prepare your account email and password used for the 3-Day RESET service.
Purchase Date - Note the purchase date to confirm eligibility for a refund within the 3-day policy.
Reason for Refund - Clearly outline the reason for your refund request, as 3-Day RESET requires this information.
Related Correspondence - Gather any emails or chat transcripts between you and customer service related to your purchase.
Proof of Usage - If applicable, collect documentation showing usage of the service or any screenshots of issues encountered.
Payment Method Details - Ensure you have the payment method details used for the transaction, as this may be needed for processing the refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 Working Days
PayPal
1-3 Working Days
Bank Transfer
5-7 Working Days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from 3-Day RESET
At 3-Day RESET, we prioritize user satisfaction and strive to make our service as accessible as possible. Our customers have certain rights regarding refunds, which are outlined below. Understanding these rights can help clarify your eligibility based on specific circumstances associated with your use of our program.
Service Satisfaction: If users feel that the 3-Day RESET program did not meet their expectations based on the information provided prior to signing up, they may qualify for a refund. This is assessed on a case-by-case basis, considering the specific feedback provided.
Account Cancellation: Should users choose to cancel their subscription within the initial trial period, they might be eligible for a refund for the remaining duration of the subscription, depending on the terms agreed upon at signup.
Technical Issues: Users experiencing unresolved technical issues that prevent access to the program may be considered for a refund, provided that appropriate documentation of the issue is submitted within a reasonable timeframe.
Program Modifications: If significant changes are made to the program’s structure or offerings after a user has enrolled, they may be able to request a refund based on the differences between expected and received services.
To initiate any refund inquiries, please refer to our customer service guidelines for more detailed instructions based on your specific situation. We are here to assist you in navigating your options effectively.
Step-by-Step Process to Request Your 3-Day RESET Refund Like a Pro
If you purchased through 3-Day RESET.com:
Visit the 3-Day RESET website and log into your account.
Navigate to the "Account Settings" section, usually located in the upper right corner.
Click on "Billing Information" or "Manage Subscription."
Select the option for "Request a Refund" or "Billing Issues."
Fill out the refund request form, ensuring to include the reason for the request.
Use phrases like "the subscription renewed without notice" or "I was unaware of the renewal date".
State that the account has been unused, if applicable.
Submit the form and take note of any confirmation message.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions to view your active subscriptions.
Find the 3-Day RESET subscription and tap on it.
Scroll down and select Cancel Subscription and immediately follow the prompts for a refund.
In the request, mention that the subscription renewed without reminder or that you did not use the service.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find and select the 3-Day RESET subscription.
Tap Cancel Subscription and follow the prompts.
Immediately after cancellation, scroll down to find the option for Request a Refund and select it.
In your request, state that the subscription renewed without prior notification or that you have been unable to utilize the service.
If you purchased through Roku:
Go to the Roku homepage and log into your account.
Navigate to Manage Account from the menu.
Click on Order History to locate your recent transactions.
Find the 3-Day RESET subscription and click on Report a Problem.
Choose Request a Refund from the dropdown options available.
Explain in your message that the subscription renewed automatically or that you have not used the service.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation regarding my account. Specifically, [describe reason].
With this in mind, I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation to support my request.
I would appreciate your confirmation within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted and is awaiting approval.
This may take 1-3 business days. We are reviewing your request.
Processing
The refund is currently being processed by our team.
You will receive an update within 2 business days regarding your refund status.
Refunded
The refund has been successfully processed and issued to your original payment method.
Expect to see the funds reflected in your account within 5-7 business days.
Partially Refunded
A portion of your payment has been refunded.
Please check your account for the refunded amount. Contact us for details on the remaining balance.
Completed
The refund process has been completed.
You now have access to the refunded funds. Thank you for your patience!
Canceled
The refund request has been canceled either by you or due to non-eligible criteria.
If you believe this is an error, please contact our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Discover how users have successfully navigated refund situations with 3-Day RESET, ensuring their needs are met while utilizing the service effectively.
Subscription Plan Transition: A user decided to switch from the standard plan to the premium plan after experiencing the benefits of the service. Upon realizing the premium plan provided features more aligned with her goals, she requested a refund for the unused portion of her standard plan, which was efficiently processed by the 3-Day RESET team.
Service Interruption: A member experienced a temporary service interruption during a critical time and reached out for support. The team at 3-Day RESET promptly addressed the issue, and to ensure customer satisfaction, they offered a partial refund for the downtime, which the user gratefully accepted.
Account Management Confusion: An individual was uncertain about the billing schedule due to a recent account change and mistakenly thought they were charged for two consecutive months. After clarifying their account status with customer service, they received a refund for the extra month's charge, rectifying their concerns.
Special Promotion Timing: A user signed up during a promotional period but later realized they did not receive the expected discount. After contacting support to clarify the promotion details, 3-Day RESET honored the intended discount by issuing a refund for the difference, providing a satisfactory resolution.
The Easiest Way to Get a 3-Day RESET Refund
If you're frustrated trying to get a refund from 3-Day RESET—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with 3-Day RESET is straightforward and efficient. Here are the specific ways you can keep tabs on your refund progress:
Email Notifications: After initiating a refund, you will receive email updates regarding your refund status. Look for emails with subject lines that include 'Refund Update' from 3-Day RESET to stay informed about your refund process.
In-App Notifications: If you use the 3-Day RESET mobile app, ensure that you have notifications enabled. You’ll receive real-time updates directly through the app about your refund status, allowing you to track progress seamlessly on the go.
Account Dashboard: Log into your account on the 3-Day RESET website and navigate to the Order History section. Here, you can view all past orders and check the status of any pending refunds.
Billing Section: Within your account settings, you can go to the Billing section to view detailed information about any refund requests, including expected timelines and current processing stages.
Refund Progress Information: 3-Day RESET provides clear status indicators for your refund. Look for terms such as ‘Requested,’ ‘Processing,’ and ‘Completed’ in your order history to understand the current stage of your refund.
Merchant-Specific Tools: Utilize the 3-Day RESET Support Portal for any additional inquiries regarding your refund. This portal has FAQ sections and chat support available to assist you promptly.
FAQ
Unfortunately, if you forgot to cancel your subscription within the designated time frame, we are unable to issue a refund for that billing cycle. We recommend reviewing your subscription details to stay aware of the cancellation policy, and our customer service team is here to help answer any questions you may have.
Refunds for the 3-Day RESET program typically take 5-10 business days to process after the request is submitted. The exact timing may vary depending on your bank or financial institution. You can always check with them for the most accurate information on when the funds will reflect in your account.
If you see a charge but do not have an active subscription, please check your email for any past correspondence regarding your account or subscription details. If you still need assistance, contact our customer support team with your transaction information for further clarification.
If you are unable to obtain a refund directly from 3-Day RESET, consider reaching out to their customer service team again for further assistance. You may also explore escalating the issue within their support system for additional options. Reviewing your account details and any relevant communication can help ensure that you have all necessary information for resolving your concern.
If 3-Day RESET has declined your refund request, we recommend reviewing the refund policy to understand the specific terms and conditions that apply to your situation. Additionally, consider reaching out to customer support for further clarification or assistance. It may also be helpful to check your account details to ensure all information is accurate and up-to-date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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