Many users often overlook billing processes until an unexpected charge surfaces—perhaps a subscription has automatically renewed. This guide is designed to provide clarity on how refunds work at Badass Counseling, ensuring you understand who is eligible and the straightforward steps to request your money back efficiently. Whether you're new to the platform or a returning user, we aim to support you in navigating this process smoothly.
What You Should Prepare Before Applying For Refund
Account Information: Have your Badass Counseling account email and password ready to log in, if required.
Transaction ID: Locate the specific transaction ID associated with the session or service for which you are requesting a refund.
Session Details: Note the date and time of the session that you wish to refund.
Reason for Refund: Prepare a clear explanation of why you are requesting the refund, including any relevant details about the service provided.
Payment Method Information: Gather details about the payment method used for the transaction, such as the last four digits of your card or payment service account.
Communication History: Compile any relevant email correspondence or chat logs with Badass Counseling related to your booking or session.
Refund Policy Review: Familiarize yourself with Badass Counseling’s refund policy to ensure your request aligns with their terms.
Account Verification: Be prepared to verify your identity, possibly answering security questions or providing identification if requested.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Debit Card
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Badass Counseling
At Badass Counseling, users engage with a range of services designed to empower personal growth and healing. Understanding your rights regarding refunds is essential in navigating your subscription or service experience. Refund eligibility may depend on several specific circumstances related to your interaction with our offerings.
Cancellation of Appointments: If you need to cancel a scheduled session, it is advisable to do so within the cancellation policy guidelines. Users who cancel timely may qualify for rescheduling options rather than a refund.
Service Quality Concerns: If you feel that the service received did not meet your expectations, you can contact support for clarification or to discuss your experience. While refunds directly are less common in this scenario, feedback may lead to accommodations or adjustments.
Service Interruption: In the rare event of a service interruption due to technical issues or other unforeseen circumstances, users may inquire about potential credits or refunds based on the impact of the disruption on their experience.
Subscription Queries: For monthly subscription services, if a user believes they have been charged incorrectly for their subscription period, they might be able to inquire about adjustments to their billing cycle or membership package.
Promotional Offers: If you were promised a particular benefit or discount that didn’t materialize, users can reach out to clarify the situation and discuss potential resolution options.
For any specific inquiries regarding your eligibility for a refund or to explore available options, please reach out to Badass Counseling's support team for personalized assistance.
Step-by-Step Process to Request Your Badass Counseling Refund Like a Pro
If you purchased through BadassCounseling.com:
Visit the Badass Counseling website.
Scroll to the bottom of the page and click on Contact Us.
Fill out the contact form with the following details:
Subject: Refund Request
Order details including your account email and any related transaction ID.
In the message, mention that the subscription renewed without notice.
State that your account has been unused for a duration, emphasizing your desire for a refund.
Request confirmation that the refund has been processed.
Click Submit to send your request.
Keep an eye on your email for a response and potential follow-up for any additional information.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Badass Counseling subscription.
Scroll down and tap on Report a Problem.
Choose Request a Refund as the issue.
In the description, mention that the subscription renewed unexpectedly.
State clearly that you did not use the service during the billing period.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon (three horizontal lines) in the top left corner.
Select Account.
Tap on Purchase History.
Locate the Badass Counseling subscription.
Tap on it and select Request a Refund.
In your message, specify the renewal was unexpected.
Mention that you did not use the service during the renewed period.
Submit the refund request.
If you purchased through Roku:
Press the Home button on your Roku remote.
Scroll and select Streaming Channels.
Go to Manage Subscriptions.
Select the Badass Counseling subscription from the list.
Click on Cancel Subscription.
Following the cancellation, return to the home screen and choose Settings.
Select Account then Manage Your Account.
Click on Contact Customer Support to initiate a refund request.
Mention that you expect a refund due to an unexpected renewal and lack of service usage.
Submit your details and wait for a reply from support.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I hope this message finds you well. I am writing to formally request a refund concerning my account. The details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation to assist in processing this request.
I kindly ask for confirmation of this request within 3-5 business days.
Thank you for your attention to this matter. Should you require any further information, please feel free to reach me at [Your Phone Number].
Sincerely, [Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is under review.
You will receive an update within 3-5 business days regarding the status of your request.
Processing
Your refund is currently being processed.
Please allow 5-7 business days for the amount to be credited back to your account.
Refunded
Your refund has been successfully issued.
Check your account to confirm the refunded amount has been credited.
Partially Refunded
A portion of your refund has been processed.
You will receive a notification detailing the amount refunded and any outstanding balances.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact our support team.
Completed
Your refund process is finished, and no further action is required.
You can continue using our services without any pending refund issues.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Badass Counseling provides invaluable resources and support through their coaching and course offerings. Here's how users successfully navigated refund situations:
Subscription Change: A user decided to upgrade from a basic monthly subscription to an annual plan after finding value in the coaching sessions. They realized they had accidentally paid for the next month of the basic plan. Upon contacting customer service, the user received a prompt refund for the additional month they wouldn't be using.
Course Cancellation: A participant signed up for an online course but had to cancel due to unforeseen personal circumstances. After submitting a request through the online portal within the specified timeframe, the user was able to secure a full refund as part of the course’s cancellation policy.
Technical Issues: A customer experienced repeated login issues that prevented them from accessing a live coaching session. After reaching out to support, they received reassurance about their account status and were granted a refund for that session as a goodwill gesture to accommodate their experience.
Billing Query: A user noticed an unexpected charge on their billing statement related to a previous coaching package. After reviewing the details with customer support, they clarified their package terms, leading to a refund for an additional service that had been mistakenly added.
The Easiest Way to Get a Badass Counseling Refund
If you're frustrated trying to get a refund from Badass Counseling—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Badass Counseling is straightforward and user-friendly. To stay updated on your refund progress, follow these specific tips:
Check Your Email: Badass Counseling sends email notifications regarding your refund status. Look for emails titled "Refund Status Update" in your inbox, which will provide detailed information about your refund progress.
Use the Mobile App: If you have the Badass Counseling app, you can easily check your refund status. Navigate to the "Account" section and select "Order History" to view your refund requests and their current status.
Visit Your Account Dashboard: Log into your Badass Counseling account on the website. Go to the "Billing" section within your account settings, where you can see a list of recent transactions, including any pending refunds.
Order History Access: In the "Order History" area of your account, you’ll find comprehensive details for all past orders, including those that have undergone refunds. Each entry will indicate whether a refund is in progress.
Automated Updates: Keep an eye out for automated updates from Badass Counseling that will inform you when your refund request has been processed or completed; these notifications ensure you're never left in the dark.
FAQ
If you forgot to cancel your subscription on time, unfortunately, we cannot process a refund for that billing cycle. We recommend reviewing our cancellation policy and setting reminders for future cancellations to avoid this situation. Please feel free to reach out if you have further questions about your account.
Refunds from Badass Counseling typically take 5-10 business days to process and appear in your account, depending on your bank's policies. Please allow additional time for your financial institution to reflect the changes in your balance.
If you see a charge but do not have an active subscription, please first check your account details to ensure there are no active payments linked. If everything appears to be in order, we recommend contacting our support team with your transaction details for further assistance.
If you are unable to obtain a refund directly from Badass Counseling, consider reaching out to customer service again for further assistance. You can also explore escalating your inquiry within their support system to ensure it receives the attention it requires. Additionally, reviewing your account details may provide insights that could assist in resolving your issue.
If Badass Counseling refuses to issue a refund, you may want to carefully review their refund policy to understand the specific terms and conditions. Additionally, consider reaching out to their support team again for further clarification on your request. Checking your account details for any relevant information might also be helpful in understanding your situation better.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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