It's common for many users to only consider billing matters when an unexpected charge pops up, such as an automatic subscription renewal. This guide aims to clarify how Bare Home's refund process works, who qualifies for refunds, and the straightforward steps you can take to request your money back efficiently. We understand that navigating refunds can be confusing, and we're here to help you every step of the way.
What You Should Prepare Before Applying For Refund
Order Number: Locate your order confirmation email to find your unique order number, which is essential for processing your refund.
Transaction ID: Make sure you have the transaction ID from your payment provider to verify your purchase.
Purchase Date: Have the date of your purchase ready, as it helps identify your order in their system.
Photos of the Product: If applicable, take clear photos of the item (e.g., bedding, towels) showing any defects or issues to support your refund request.
Reason for Refund: Prepare a detailed explanation of why you are requesting the refund, whether it’s due to defects, dissatisfaction, or incorrect items received.
Return Authorization: Check if you need to request a return authorization from Bare Home before sending back any products.
Shipping Details: Note the shipping method used for the return to provide proof of mailing when necessary.
Payment Method: Have the details regarding the payment method you used (credit card, PayPal, etc.) for the refund to be processed back to the correct account.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
2-3 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Afterpay
5-7 working days
Debit Card
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Bare Home
At Bare Home, customers enjoy a variety of high-quality bedding and home goods designed to enhance their living spaces. While we strive to ensure customer satisfaction, there may be circumstances in which users are eligible for a refund. Understanding these scenarios can help clarify potential eligibility based on your specific situation.
The following situations may qualify for a refund from Bare Home:
Product Quality Issues: If a product received exhibits defects or discrepancies from what was ordered, customers may be eligible for a refund upon providing sufficient evidence.
Incorrect Items Delivered: In cases where an incorrect item is delivered due to processing errors, users may qualify for a refund after verifying the nature of the error with customer service.
Order Cancellation: If an order is canceled prior to shipment, customers may be eligible for a full refund, contingent upon the timing of the cancellation request.
Return Policies: Customers who return eligible items within the specified return window and in accordance with Bare Home's return policies may receive a refund for the returned products.
Shipping Issues: Situations involving delayed or damaged shipping may also be reviewed for potential refunds based on the specific circumstances surrounding the shipment.
For each of these scenarios, users are encouraged to review Bare Home’s specific policies and contact customer support for any account management questions or inquiries regarding their eligibility for a refund. Transparent communication will facilitate a smoother resolution process.
Step-by-Step Process to Request Your Bare Home Refund Like a Pro
If you purchased through BareHome.com:
Visit the Bare Home website and log in to your account.
Navigate to the 'Account' section.
Click on 'Order History' to locate your subscription details.
Find the relevant subscription that you wish to request a refund for.
Click on 'Request Refund' linked next to the subscription.
Fill out the refund form with applicable details, emphasizing that the subscription renewed without prior notice.
Submit your request and confirm via your registered email.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap your name at the top to access your Apple ID settings.
Select 'Subscriptions' to see your current subscriptions.
Tap on the Bare Home subscription you wish to refund.
Scroll down and tap 'Report a Problem.'
Choose 'I want to request a refund' and provide details, noting that your account went unused.
Follow any additional prompts and submit the request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the top right corner.
Select 'Payments & subscriptions' and then 'Subscriptions.'
Find the Bare Home subscription you want to address.
Tap 'Manage' and select 'Request a refund.'
In the refund form, specify the reason, highlighting that the subscription renewed without notice.
Submit the request directly through the app.
If you purchased through Roku:
Go to the Roku website and sign into your account.
Navigate to 'My account' and scroll down to 'Manage account.'
Select 'Subscriptions' and find your Bare Home subscription.
Click on 'Cancel subscription.' You may need to confirm cancellation.
Once cancelled, contact Roku support via the 'Help' section.
Explain that you wish to request a refund for a recent charge, stating that the account has been unused.
Follow through with their guidance to complete the refund process.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Bare Home for Refund
Script
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Subject: Refund Request – Bare Home Account [Your Email]
Dear Bare Home Customer Service,
I hope this message finds you well.
My name is [Your Name], and I am writing to inquire about a billing situation related to my account. [describe reason]
In light of this situation, I would like to request a refund of [Amount].
Attached you will find documentation that supports my request, if applicable.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter. Should you need any further information, please feel free to contact me at [Your Phone Number].
Sincerely,
[Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but not yet reviewed.
Your refund is being processed. Please allow 3-5 business days for updates.
Processing
The refund request is currently under review by our team.
Our team is evaluating your request. This typically takes 1-3 business days.
Refunded
Your refund has been successfully processed.
The amount will reflect in your account within 5-7 business days.
Partially Refunded
Only a portion of your total refund has been processed.
Check your email for details on the amount refunded and next steps.
Completed
Your refund has been processed and marked as complete in our system.
No further action is required. Thank you for your understanding!
Cancelled
Your refund request has been cancelled.
If you have questions, please contact our customer service.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Bare Home, customers often find themselves navigating various situations related to their purchases and services. Here are some examples of how users successfully claimed refunds:
Product Quality Concerns: A customer ordered a set of organic cotton sheets but noticed a manufacturing defect upon delivery. After contacting Bare Home’s customer service with clear pictures and details, they received a prompt refund along with guidance on returning the item.
Subscription Service Oversight: A user who had subscribed to a monthly linen service accidentally received an additional shipment due to a scheduling misunderstanding. They reached out to Bare Home support, explained the situation, and were promptly issued a refund for the extra shipment after confirmation of the mix-up.
Shipping Delays: A customer order intended as a gift was delayed in shipment, missing the intended occasion. When they reached out to Bare Home, they provided the order specifics and were able to receive a full refund due to the timing issue.
Change of Mind on a Bundle: After purchasing a bedding bundle, a customer decided they preferred individual items instead. Upon contacting support, they learned about Bare Home's return policy and were able to return the bundle for a refund, facilitating a seamless transition to the items they preferred.
The Easiest Way to Get a Bare Home Refund
If you're frustrated trying to get a refund from Bare Home—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently can save you time and provide peace of mind. At Bare Home, we aim to make this process straightforward and accessible to ensure you're always informed about your order. Here are specific steps to help you track your refund status effectively:
Check Your Email: Upon processing your refund, Bare Home sends an email update detailing the status of your refund. Look for an email titled "Refund Processed" for confirmation.
Use the Bare Home Mobile App: If you have the Bare Home app installed, navigate to the "Orders" section. Here, you can find real-time updates about your refund status and any corresponding notifications.
Visit Your Account Dashboard: Log into your Bare Home account on our website. In the "Account Settings" section, go to "Order History" to view the specific details about your refunds, including dates and amounts.
Billing Section Insights: Under the "Billing" section of your account, you can track transaction details related to your refund, such as the method of repayment and estimated processing time.
Real-Time Notifications: If you opted in for in-app notifications, you will receive immediate alerts on your mobile device when your refund status changes, ensuring you stay updated without having to constantly check.
Customer Support: If you have questions or need assistance, our customer support team is available via chat or email. Provide your order number, and they can offer specific information related to your refund status.
FAQ
If you forget to cancel your subscription on time, we understand that this can happen. Unfortunately, our policy typically does not allow for refunds on charges made prior to cancellation. We recommend reaching out to our customer service team, who can assist you further with your specific situation.
Refunds from Bare Home typically take 3 to 5 business days to process once your return is received and approved. However, please note that the time it takes for the funds to appear in your account may vary based on your bank or payment provider.
If you see a charge but don’t have an active subscription, please check your account for any previous subscriptions or one-time purchases that may have been made. If everything appears correct, reach out to Bare Home's customer support with your order details for further assistance.
If you're unable to obtain a refund directly from Bare Home, you may consider reaching out to their customer service again for further assistance. Additionally, you can explore escalating your request within their support system to ensure it receives the necessary attention. Reviewing your account details and any related communications can also help clarify your situation and facilitate the resolution process.
If Bare Home is unable to issue a refund, consider reviewing their refund policy to ensure that your request aligns with their guidelines. You may also want to reach out to their customer support for further clarification or to explore alternative options available. Additionally, checking your account details might provide further insight into your order status and any potential resolutions.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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