Many users of Bariatric Support Group often overlook billing details until an unexpected charge appears, perhaps due to an automatic subscription renewal. This guide is designed to clarify how refunds work, including who is eligible and the simple steps needed to request your money back efficiently. Our goal is to provide the support you need in navigating this process, ensuring you feel confident in managing your account.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your Bariatric Support Group account email and password ready for verification.
Transaction ID: Locate the transaction ID from your original purchase confirmation email.
Purchase Date: Have the exact date of your purchase available as this may be required for the refund process.
Proof of Purchase: Gather any receipts or confirmation emails associated with your purchase.
Reason for Refund: Prepare a clear and concise explanation of why you are requesting the refund.
Subscription Details: If applicable, note the specific subscription plan you are enrolled in, including start and renewal dates.
Unused Resources: If you are requesting a refund due to not using the service, be ready to list any specific resources or sessions not utilized.
Contact Information: Ensure your current contact information is accurate, including phone number and email address for follow-up.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Debit Card
5-7 working days
Cash
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Bariatric Support Group
The Bariatric Support Group, offered through webmdignite.com, provides users with resources, guidance, and community support tailored for individuals undergoing weight loss surgery or managing obesity-related health concerns. With a focus on subscription and membership services, eligibility for refunds is primarily determined by the terms of the subscription and user engagement with the platform.
Users may find themselves eligible for a refund under specific circumstances related to their subscription or usage of the service. Below are scenarios that could qualify for a refund:
Subscription Cancellation: If a user cancels their subscription and believes they should no longer be billed, they may inquire about any potential refund for the unused portion of their subscription period.
Service Discontinuation: If Bariatric Support Group temporarily suspends or discontinues a service that a user has paid for, users may be eligible for a refund for the duration that the service is unavailable.
Membership Plan Changes: In the event of a transition between different membership plans and the user feels that they have been overcharged for a higher tier that they did not intend to select, they may inquire about a possible adjustment or refund.
Technical Issues: Should users experience significant technical difficulties preventing them from accessing paid content or services for an extended period, they might be eligible for a discussion regarding refunds for that time frame.
Step-by-Step Process to Request Your Bariatric Support Group Refund Like a Pro
If you purchased through BariatricSupportGroup.com:
Visit the Bariatric Support Group website and log into your account.
Navigate to the Billing section in your account dashboard.
Locate your most recent subscription or bill.
Click on Request Refund next to the transaction you want to inquire about.
In the message box:
Mention that the membership renewed without prior notice.
State that the account has seen minimal or no usage.
Submit your refund request and keep an eye on your email for a response.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Bariatric Support Group subscription.
Scroll down and tap on Report a Problem.
Choose Request Refund and select the reason for your request:
Mention that the subscription renewed without notification.
Indicate lack of use of the subscription services.
Submit the request and await confirmation from Apple.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon in the upper right corner.
Select Payments & subscriptions.
Tap Subscriptions and find your Bariatric Support Group subscription.
Select Cancel Subscription and follow the process.
Then, go back to the Payments & subscriptions menu and tap on Refunds.
Choose the subscription and state your reasoning:
Indicate that the renewal occurred without prior alert.
Mention the account was not in active use.
Submit your request and check your email for updates.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Select Manage Your Subscriptions.
Find the Bariatric Support Group subscription.
Click on Cancel Subscription.
After cancellation, visit the Help page for subscriptions.
Find the option for Request Refund and follow the prompts.
Use these angles in any messaging:
Emphasize that you weren't notified about the renewal.
Note that the service has not been utilized.
Send in your refund request and wait for a response from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Bariatric Support Group for Refund
Script
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Subject: Refund Request – Bariatric Support Group Account [Your Email]
Dear Bariatric Support Group Team,
I hope this message finds you well.
My name is [Your Name], and I am writing to address a billing situation associated with my account. On [Billing Date], [describe reason].
I would like to request a refund in the amount of [Amount].
Attached to this email, you will find any relevant documentation regarding this issue.
Please confirm receipt of this request along with an update within 3-5 business days.
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted and is awaiting approval.
Your refund is in queue. Please allow up to 7 days for processing.
Processing
The refund is being processed by our finance team.
Your refund is currently being reviewed, expect completion within 5-10 business days.
Refunded
The refund has been successfully processed and funds are returned to your account.
Check your bank account or credit card statement. The amount should appear within 3-5 business days.
Partially Refunded
A portion of your payment has been refunded, often due to restocking fees.
You will receive funds equal to the portion refunded. Please review your account for details.
Completed
The refund process is fully completed, and no further actions are required.
Your refund has been finalized. Enjoy your journey with Bariatric Support Group!
Canceled
The refund request has been canceled, either by the user or due to ineligibility.
Please reach out to customer support for further assistance if you believe this is an error.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Bariatric Support Group, users may encounter various situations that lead to the successful claiming of refunds related to their subscriptions and services. Here are some specific scenarios where users were able to navigate their issues effectively:
Accidental Subscription Renewal: A user intended to switch to a lower-tier membership option but accidentally paid for an annual subscription. Upon reaching out to customer service, they were informed of the mistake and received a full refund for the extra charge within a few days.
Resource Duplication: After joining the Bariatric Support Group, a user realized that they had mistakenly ordered a second set of books that contained the same materials as those provided in their initial subscription. By contacting support, they promptly arranged for the return of the duplicate order and received a full refund for the additional purchase.
Cancellations After Billing Cycle: A member who forgot to cancel their subscription before the billing cycle ended contacted customer support shortly after the charge appeared. They explained the situation, and after reviewing their account, the support team issued a refund for that month’s charge as a courtesy, aligning with their satisfaction guarantee policy.
Billing Inquiry for Missed Sessions: A user noticed they were charged for a coaching session they could not attend due to a scheduling conflict. After clarifying the circumstances with the Bariatric Support Group’s support team, they were able to obtain a refund for that session, which could be applied to future services.
The Easiest Way to Get a Bariatric Support Group Refund
If you're frustrated trying to get a refund from Bariatric Support Group—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Bariatric Support Group is straightforward and designed to keep you informed at every step of the process. Here are some efficient ways to stay updated:
Email Notifications: Keep an eye on your email inbox for refund updates. Bariatric Support Group sends detailed emails regarding your refund status, including confirmation of the refund request and the expected processing time.
Account Dashboard: Log into your Bariatric Support Group account and navigate to the Order History section. Here, you can find the specific status of your refund request, alongside the details of the original purchase.
Mobile App Notifications: If you use the Bariatric Support Group mobile app, enable notifications to receive real-time updates. The app will alert you as soon as your refund is processed or if there are any issues that need your attention.
Billing Section: Under the Billing section of your account settings, you'll find detailed insights into all transactions including pending refunds, allowing you to monitor your refund progress clearly.
Refund Status Updates: During the refund process, you'll receive information about key milestones, such as when the refund is being processed and when it’s completed. Make sure to check both your email and the app for these updates.
FAQ
Refunds for missed cancellations are typically not available, as users are encouraged to cancel their memberships before the billing cycle begins. If you have specific circumstances or require further assistance, it's best to reach out to customer support directly to discuss your situation.
Refunds from Bariatric Support Group typically take 5 to 10 business days to process. However, the exact time for the refund to appear in your account may vary depending on your bank or financial institution's policies. We appreciate your patience during this process.
If you see a charge but do not have an active subscription, please start by checking your email for any subscription confirmations or related communications. If you still have questions, contact Bariatric Support Group’s customer service for assistance in understanding the charge and determining the next steps.
If you're unable to obtain a refund directly from Bariatric Support Group, consider reaching out to their customer service team again for further assistance. You might also explore escalating the issue within their support system to ensure your concerns are addressed. Additionally, reviewing your account details and ongoing subscriptions may provide clarity on the situation.
If you find that your refund request has been declined, consider reviewing the Bariatric Support Group's refund policy to ensure you understand the guidelines. It may also be helpful to contact their support team again for further clarification on your situation and to explore any alternative resolutions. Additionally, checking your account details for any updates or communications can provide more context on the matter.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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