Navigating unexpected charges can be unsettling, especially when they arise from automatic subscription renewals. This guide is designed to demystify the refund process for Be Very Resilient, outlining who is eligible for a refund and providing clear, step-by-step instructions to help you request your money back efficiently. With a focus on clarity and support, we aim to make this experience as seamless as possible for you.
What You Should Prepare Before Applying For Refund
Order ID: Locate your unique order ID for the purchase made through Be Very Resilient.
Email Confirmation: Have a copy of your order confirmation email that contains details about your transaction.
Service/Product Details: Provide specific information about the service or product you are seeking a refund for, including dates of service or delivery.
Account Information: Prepare your account login details or the email address associated with your Be Very Resilient account.
Refund Reason: Clearly outline the reason for your refund request, detailing any issues you encountered with the service or product.
Previous Communication: Gather any emails or messages exchanged with customer service regarding your issue.
Payment Method: Confirm the payment method used for the transaction, whether it was a credit card, PayPal, or another method.
Timeframe: Ensure you are within the specified timeframe for requesting a refund as stated in Be Very Resilient's refund policy.
Supporting Documentation: Collect any relevant documents, such as screenshots of issues, product images, or any receipts related to the transaction.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Be Very Resilient
At Be Very Resilient, users have specific rights regarding refunds based on the nature of the services offered. We provide various resilience-building programs, and our billing policies are designed to accommodate different user needs and situations. Understanding your eligibility for a refund is important, and this is determined by several factors related to your participation in our services.
Refund situations may include the following:
Service Not Delivered: Users may be eligible for a refund if they did not receive access to a program or service as intended and there was no prior notification regarding changes.
Subscription Cancellation During a Trial Period: If you cancel your subscription during any designated trial period, you may qualify for a full refund, provided this is done within the specified timeframe.
Quality of Service Issues: If a program does not meet the expected standards as outlined in the service description, users may be eligible for a refund upon request and review of the situation.
Billing Errors: While we strive for accurate billing, if you discover a discrepancy related to your subscription plan, you may inquire about the possibility of a refund for the amount in question.
Program Changes: If there are significant changes to a program that affect your ability to participate, it may be worthwhile to explore your options for a refund.
To understand your specific eligibility for a refund, we encourage users to review their account details and reach out to our support team for clarification of their circumstances.
Step-by-Step Process to Request Your Be Very Resilient Refund Like a Pro
If you purchased through Be Very Resilient.com:
Visit the Be Very Resilient website and log in to your account.
Navigate to the Support or Help section of the site.
Look for the Contact Us option, typically located at the bottom of the page.
Choose the method you prefer to reach customer support (e.g., email or chat).
In your message, mention that your membership renewed unexpectedly and request a refund for the recent charge.
Include specifics such as the date of the charge and your account details to facilitate faster processing.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find the subscription for Be Very Resilient and tap on it.
Scroll down and tap Report a Problem.
Choose the appropriate issue and select the option to request a refund.
When prompted, emphasize that you did not receive prior notice of the renewal.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the upper-left corner.
Select Account, then go to Purchase History.
Find the charge for your Be Very Resilient membership.
Tap on it, then select Refund or Report a problem.
Identify the issue and clearly state that the service was not being used.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to the My Account page.
Scroll down to Manage your subscriptions section.
Find the Be Very Resilient subscription and click on Cancel.
Note down that you are cancelling immediately for a refund request.
Click Help and then select Contact Support to initiate your refund request.
In your communication, state that the subscription renewed without prior notice.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Be Very Resilient for Refund
Script
Copy
Subject: Refund Request – Be Very Resilient Account [Your Email]
Dear Be Very Resilient Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
Attached to this email, you will find the relevant documentation for your reference.
I kindly request confirmation of this refund within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your request for a refund has been received but not yet processed.
This is the initial stage. Your refund will be processed within 3-5 business days.
Processing
Your refund is currently being processed.
The funds are on their way back to your account. Expect completion in 3-7 business days.
Refunded
Your refund has been successfully processed and the money returned.
You should see the refunded amount in your account shortly, depending on your bank's processing time.
Partially Refunded
A portion of your refund has been processed, but not the full amount.
You will receive a notification detailing the refunded amount and the remaining balance.
Completed
All aspects of your refund process have been finalized.
You are good to go – no further action is required on your part.
Canceled
Your refund request has been canceled, either by you or due to a policy reason.
If you believe this is an error, please contact our support team for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Be Very Resilient, our users often encounter various situations that lead to successful refund claims. Here are a few realistic scenarios that highlight how customers navigated their account management and billing inquiries effectively.
Subscription Upgrade Confusion: Jane decided to upgrade her subscription plan but accidentally reactivated her previous plan due to a technical glitch. Upon reaching out to customer support to clarify her plan status, she provided the necessary details and successfully received a refund for the duplicate charge.
Service Misalignment: Michael signed up for a specific workshop but later realized it did not align with his needs. After contacting Be Very Resilient and explaining his situation, he was able to secure a refund for the workshop fee since it was within the policy's timeframe.
Annual Subscription Cancellation: Emily had intended to switch to a monthly plan after her annual subscription expired but was unclear about the renewal process. She reached out for assistance and, with a quick review of her account, was able to cancel the renewal and receive a refund for the recent charge.
Billing Cycle Inquiry: Tom noticed a charge that he didn't expect during his billing cycle. After a brief discussion with the support team regarding his account, they clarified a misunderstanding about the billing period, and he received a refund for the charge that was issued in error.
The Easiest Way to Get a Be Very Resilient Refund
If you're frustrated trying to get a refund from Be Very Resilient—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
If you’ve recently requested a refund from Be Very Resilient, tracking its status is straightforward and efficient. Here are the best ways to stay updated on where your refund stands:
Email Notifications: Be Very Resilient sends regular email updates regarding the status of your refund. Look for emails from support@beveryresilient.com with subject lines like "Your Refund Status Update" for the latest information.
In-App Notifications: If you use the Be Very Resilient mobile app, ensure notifications are enabled to receive real-time alerts about your refund status, including approval and processing notifications.
Account Dashboard: Log in to your account dashboard on beveryresilient.com. Navigate to the "Order History" section, where you can view all your transactions and the status of any refunds under "Refund Progress."
Refund Details: In your account settings, you can find detailed information about your refund, including initial request dates and expected completion times based on your payment method.
Billing Section: Check the "Billing" section of your account for a summary of your financial transactions. Your pending refunds will be clearly listed here, along with notes on any required actions.
Dedicated Support: For any specific inquiries or concerns regarding your refund, reach out to our customer support team directly through the in-app chat feature, where they can provide tailored insights based on your account and order history.
FAQ
Unfortunately, if you forget to cancel your membership before the renewal date, we are unable to issue refunds for that billing period. We recommend setting reminders to ensure you can manage your subscription as needed. For any concerns or assistance, please feel free to reach out to our support team.
Refunds typically take 5 to 10 business days to process, depending on your bank or payment provider. Once your refund is initiated, you should see the funds reflected in your account within this timeframe. If you have specific concerns, it's always a good idea to check with your financial institution for clarity.
If you see a charge but don’t have an active subscription, please first check your email for any communication related to the transaction. You can also verify your account status by logging into your profile on our website. If further clarification is needed, reach out to our customer support team for assistance.
If you're unable to obtain a refund directly from Be Very Resilient, consider reaching out to their customer service team again for further assistance. You may also explore escalating your inquiry within their support system or reviewing your account details to ensure all information is correctly understood.
If Be Very Resilient has refused to issue a refund, consider reviewing their refund policy for detailed guidelines. You may also want to reach out to their customer support team again to discuss your situation more thoroughly. Additionally, double-check your account details to ensure that all relevant information has been provided during your refund request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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