We understand that billing may not always be top of mind until an unexpected charge comes up, such as an automatic subscription renewal. This guide is designed to help you navigate the refund process with Beasley Media Group, outlining who is eligible for refunds and the steps to request your money back smoothly and efficiently. Our goal is to ensure you have a clear understanding of your options and feel confident in managing your subscriptions.
What You Should Prepare Before Applying For Refund
Account Information: Your Beasley Media Group account number or any associated email address used for the account.
Transaction ID: The specific transaction ID related to the purchase for which you are seeking a refund.
Proof of Purchase: A copy of your receipt or order confirmation email that includes details of the purchase.
Reason for Refund: A clear and concise explanation of why you are requesting a refund.
Subscription Details: If applicable, provide details of your subscription plan including start date and any renewal information.
Communication Records: Any prior communications with customer service regarding the issue, including ticket numbers or correspondence.
Payment Information: A copy of the payment method used for the transaction, such as a credit card statement showing the charge.
Ad Campaign Details: If requesting a refund for advertising services, include details such as the campaign name, dates, and ad performance data.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Check
2-4 weeks
Wire Transfer
2-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Beasley Media Group
Beasley Media Group (bbgi.com) provides a variety of media services, including radio broadcasting and digital content. Users engaging with Beasley Media Group’s offerings may encounter various situations regarding their subscriptions or purchases that could affect their eligibility for refunds. While Beasley Media Group aims to deliver an exceptional user experience, certain scenarios may allow for adjustments or refunds based on user circumstances and account management questions.
Service Disruptions: If there were interruptions or significant issues with the content or services provided, users may inquire about potential refunds for the impacted period.
Account Management Questions: Users who believe there might have been an error in their account status, such as subscription levels or service access, can request a review to explore potential adjustments.
Promotions and Trials: Users who signed up for a promotional offer that did not deliver as expected may reach out to understand whether they qualify for a refund based on the terms outlined in the promotional material.
Technical Issues: If users experience significant technical difficulties accessing services they have paid for, this may form the basis of a discussion regarding eligibility for a refund or credit.
To clarify eligibility or discuss specific scenarios, users are encouraged to contact Beasley Media Group’s customer service team for personalized assistance, ensuring a smoother resolution process.
Step-by-Step Process to Request Your Beasley Media Group Refund Like a Pro
If you purchased through Beasley Media Group.com:
Visit the Beasley Media Group website.
Scroll down to the bottom of the page and click on the "Contact Us" link.
Choose the appropriate department for membership or subscription inquiries.
Fill out the contact form with your account information.
In the message section, be sure to include:
Details regarding the subscription renewal you did not expect.
Mention that the account has been unused for a certain period.
Request a refund promptly due to these circumstances.
Submit the form and await a response.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your name at the top to access your Apple ID settings.
Select Subscriptions.
Find and select the subscription associated with Beasley Media Group.
Tap Report a Problem.
Choose the issue that best describes your request for a refund.
In the additional information section, mention that the subscription renewed without notice and emphasize that you did not use the account.
Submit your request for a refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap your profile icon in the top right corner.
Select Payments & Subscriptions.
Tap Subscriptions and find your Beasley Media Group subscription.
Tap Manage and then select Report a problem.
Choose Request a refund.
In the description, clarify that the subscription renewed unexpectedly and that the account has not been utilized.
Submit your request.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to Manage Account.
Click on Subscriptions to find your Beasley Media Group subscription.
Locate the option to Cancel Subscription.
After cancellation, visit the Help section on the Roku website.
Select Contact Us for support.
In your message, mention that you are requesting a refund for an unexpected renewal.
Highlight that the service was not used in your account.
Submit your inquiry.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Beasley Media Group for Refund
Script
Copy
Subject: Refund Request – Beasley Media Group Account [Your Email]
Dear Beasley Media Group Team,
I hope this message finds you well. I am writing to address a billing concern related to my account. The details are as follows:
[describe reason]
As a result, I would like to request a refund in the amount of [Amount].
If applicable, I have attached the necessary documentation for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but not yet processed.
Your refund is in the queue and will be reviewed within the next 3-5 business days.
Processing
The refund is currently being reviewed and processed by our team.
We are working on your refund, which typically takes 2-3 business days to complete.
Refunded
The refund has been successfully processed and the funds have been issued back to you.
You should see the amount reflected in your account within 5-7 business days.
Partially Refunded
A portion of your total refund amount has been processed.
You will receive the partial refund amount in your account soon, with the remaining balance still under review.
Completed
The refund process is completely final, and no further actions are pending.
Your refund has been completed successfully, and you will not need to take any further steps.
Cancelled
The refund request has been canceled by either the user or the company.
If you did not initiate this cancelation, please contact customer support for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Beasley Media Group offers a variety of audio and digital services, connecting users with their favorite radio stations and podcasts. Here are some realistic user scenarios in which individuals successfully claimed refunds based on their interactions with the services provided by Beasley Media Group.
Subscription Cancellation Timing: A user subscribed to Beasley Media Group’s premium podcast service but realized they intended to cancel their subscription before the next billing cycle. After contacting customer support, they confirmed the cancellation was processed in time, leading to a prompt refund for the upcoming month's fee.
Service Interruption: During a scheduled livestream event, a user experienced multiple interruptions that affected their experience significantly. They reached out to customer service, expressing their concerns and were offered a refund for the event access fee due to the technical issues that occurred.
Account Management Query: A user noticed an unexpected charge related to a promotional package that was supposed to be free for the first month. Upon inquiring about the charge, customer support clarified the situation, rectified the billing, and successfully processed a refund for the erroneous amount.
Renewal Concerns: After participating in a special offer for their favorite radio station’s subscription, a user was unsure about the renewal terms and conditions. They contacted Beasley Media Group to verify their subscription status and subsequently received a full refund when they opted out of the auto-renewal before the renewal date.
The Easiest Way to Get a Beasley Media Group Refund
If you're frustrated trying to get a refund from Beasley Media Group—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Beasley Media Group is straightforward, thanks to our efficient communication methods and user-friendly tools. Here’s how you can stay updated on your refund progress:
Email Notifications: Keep an eye on your email inbox for updates from Beasley Media Group. We send confirmation emails when your refund is initiated, along with any important status updates.
Account Dashboard: Log into your Beasley Media Group account and navigate to the Order History section. Here, you can view your refund status and any related details regarding the transaction.
Mobile App Updates: If you have our mobile app, check under the Billing tab where you can find real-time updates about your refund status, as well as notifications about any changes.
Refund Progress Information: When tracking your refund, you'll see the current status listed as either Pending, Processed, or Completed, giving you clear visibility into where your refund stands.
Customer Support: If you have further questions or need assistance, feel free to reach out through our Help Center accessed via your account. Our support team can provide you with additional details on your refund.
FAQ
Unfortunately, once the refund window has closed, we are unable to process refunds for subscriptions that were not canceled in time. We recommend reviewing your account settings and cancellation policy to manage your subscriptions effectively in the future. If you have specific concerns, please feel free to reach out to our customer service for assistance.
Refund processing times can vary based on your financial institution, but typically, you can expect to see the funds returned to your account within 5 to 10 business days. After your refund request has been processed by Beasley Media Group, you will receive a confirmation email outlining the next steps.
If you notice a charge from Beasley Media Group but do not have an active subscription, we recommend checking your account for any overlooked subscriptions or trial memberships. If you still believe the charge is incorrect, please reach out to our customer service team with your details, and they will assist you in resolving the issue.
If you are unable to obtain a refund directly from Beasley Media Group, consider reaching out to their customer service again for further assistance. You may also explore escalating your inquiry within their support system for additional options. Additionally, reviewing your account details may help clarify the situation and provide insights into available resolutions.
If Beasley Media Group is unable to process your refund, consider reviewing their refund policy to understand the specific terms and conditions that apply. You may also wish to contact their customer support team again for clarification or further assistance, or take a moment to check your account details to ensure all information is correct.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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