How to Get a Beastified Gym Refund

• Account Information: Your Beastified Gym account email and password to access your membership details.
• Transaction ID: The unique ID from your payment confirmation email for the specific transaction you are seeking a refund for.
• Proof of Purchase: A screenshot or PDF of your receipt or order confirmation email showing the product/service purchased.
• Membership Details: Information about your membership type (e.g., monthly, annual) including the start date to establish eligibility for a refund.
• Cancellation Confirmation: Any correspondence confirming your intention to cancel or request a refund, such as emails to customer support.
• Reason for Refund: A brief explanation of why you are requesting the refund, aligned with Beastified Gym's refund policy (e.g., service dissatisfaction, account issues).
• Contact Information: Your current phone number and address for any follow-up communications needed by Beastified Gym.

*Working days are Monday to Friday, and don't include public holidays.

At Beastified Gym, we prioritize our members' needs and strive to provide exceptional service as they navigate their fitness journey. Understanding the various circumstances that may arise regarding billing or membership can help you know if you might be eligible for a refund. Below are some specific situations that may qualify for a refund at Beastified Gym:

• Membership Cancellation: If you cancel your membership within the trial period and have not used any paid services, you may qualify for a full refund of the initial membership fee.
• Service Interruption: In the event of significant disruptions to services (e.g., gym closures due to maintenance or emergencies) that last longer than a specific timeframe, affected members may be eligible for partial refunds.
• Wrong Membership Tier Charged: If a member believes they have been charged for the wrong tier of membership due to a system or account management issue, they may inquire about adjustments leading to a potential refund.
• Promotional Offer Eligibility: Members who signed up during a promotional period and did not receive the promised promotional pricing may have grounds for a refund of the difference.
• Prepaid Fitness Classes: If a member pre-pays for a series of fitness classes and cannot attend due to a medical emergency (with documentation), they may be eligible for a refund of unused classes.

For any questions regarding specific circumstances, we encourage members to reach out directly to our customer support team for personalized assistance.

At Beastified Gym, members occasionally encounter situations where they seek a refund for various reasons related to their memberships and services. Below are some realistic scenarios illustrating how users successfully navigated these situations.

• Accidental Subscription Renewal: A member realized they’d opted into auto-renewal for their Gold Membership accidentally. Upon noticing the charge shortly after, they reached out to customer service, explained the situation, and received a full refund as the renewal had just processed.
• Class Package Adjustment: A user purchased a 10-class package but faced scheduling conflicts that made attending classes impossible. They contacted the support team, who graciously assisted them in transitioning to a more suitable plan, issuing a refund for the unused classes during the process.
• Temporarily Pausing Membership: A loyal member found they had to travel for work unexpectedly, making it impossible to utilize their membership for a month. They contacted the gym to inquire about pausing their membership and were informed about the policy. After agreeing, the team processed a refund for the unused days, accommodating their circumstances.
• Early Termination of Personal Training Sessions: A client engaged in personal training decided to terminate their sessions earlier than planned due to a change in their fitness goals. They reached out to the personal trainer and customer service, resulting in a smooth refund for the remaining sessions that were no longer needed.

Tracking your refund status at Beastified Gym is straightforward and user-friendly. Here are some efficient ways to stay updated on the progress of your refund:

• Check Your Email: Beastified Gym sends out automatic email notifications regarding refund updates. Look for emails from support@beastifiedgym.com, which will provide details about the status of your refund.
• Use the Beastified Gym App: If you have the Beastified Gym mobile app, you can receive in-app notifications. Make sure your notifications are enabled to receive real-time updates on your refund status.
• Visit Your Account Dashboard: Log into your Beastified Gym account and navigate to the Billing Section. Here, you can find all your transactions, including the status of any ongoing refunds.
• Order History Access: Click on the Order History tab in your account settings. This section provides a detailed list of your past transactions along with their refund statuses, allowing you to check on any refunds easily.
• Refund Progress Notifications: When your refund request is processed, Beastified Gym includes information about the processing time and the expected timeframe for the funds to appear in your account.
• Customer Support: For additional inquiries, you can contact Beastified Gym's customer support through the help section in your account. They can provide specific updates regarding your refund in case you do not see the status reflected online.