Navigating billing issues can often be a surprise, especially when an unexpected charge appears on your statement. At Beauty Shamans, we believe in transparency and ensuring you understand how our refund process works. This guide will clarify who is eligible for a refund and provide you with simple steps to quickly request your money back. We are here to support you every step of the way.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number from your confirmation email or your account on beautyshamans.com.
Purchase Date: Have the date of your transaction ready for reference.
Account Login Details: Ensure you can access your Beauty Shamans account for verification purposes.
Product Return Eligibility: Check the specific return policy for the product you are returning, such as unused items or unopened packages.
Photos of the Product: Take clear photos of the product you wish to return, showing its condition and any issues.
Reason for Refund: Clearly state your reason for requesting the refund, as Beauty Shamans may require explanation.
Payment Method: Have your original payment method details available for processing the refund.
Correspondence Records: Keep any previous emails or communications with Beauty Shamans regarding your order as a record.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Shop Pay
3-5 working days
Apple Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Beauty Shamans
At Beauty Shamans, we strive to ensure that our customers have a positive experience with our services and products. Understanding your rights regarding refunds can help clarify any situations that may arise during your interactions with us. Below are specific scenarios where you may qualify for a refund, tailored to the nature of our beauty services and products.
Service Dissatisfaction: If you are not satisfied with a beauty service provided, you may be eligible for a refund. This typically requires notifying us within a certain time frame following your appointment.
Product Returns: Should you receive a product that is damaged, incorrect, or does not meet your expectations upon arrival, you may qualify for a refund. It's important to report such issues within a specified period followed by the delivery.
Cancellation of Appointments: If you need to cancel a scheduled appointment, please review our cancellation policy. Depending on the timing of the cancellation, you might be eligible for a refund or store credit.
Membership or Subscription Services: If you subscribe to any of our membership services and wish to cancel, you may qualify for a refund for any unused service days, provided the cancellation is processed according to our terms.
Understanding these circumstances can help you navigate any potential billing questions and ensure that your experience with Beauty Shamans remains enjoyable and satisfactory.
Step-by-Step Process to Request Your Beauty Shamans Refund Like a Pro
If you purchased through beautyshamans.com:
Visit beautyshamans.com and log into your account.
Navigate to the Account Settings section.
Click on Billing History to find the transaction you wish to get refunded.
Select the transaction and click on Request Refund.
In your refund request message, mention that the subscription renewed without notice.
Emphasize that your account was unused during the billing period.
Submit your request and await a confirmation email.
If you purchased through Apple:
Open the Settings app on your iPhone/iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Beauty Shamans subscription.
Choose Cancel Subscription if you haven't done this already.
Go to Report a Problem from the subscription detail page or through the App Store purchase history.
State that the service was not as expected or that you had issues with usage in your reasoning.
Follow the prompts to submit your refund request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three lines) in the top left corner.
Select Account and then tap on Purchase History.
Find your transaction for Beauty Shamans.
Click on Report a Problem.
Mention that the subscription renewed without prior notice.
Convey that you did not use the service during the billing cycle to strengthen your request.
Follow the instructions to submit your request.
If you purchased through Roku:
Go to your Roku device and navigate to Settings.
Select Subscription and find your Beauty Shamans subscription.
Choose Manage Subscription.
Select Cancel Subscription to prevent future charges.
Visit the Roku website and log into your account.
Go to Support and look for the Billing Issue section.
Fill in the refund request form stating that the subscription was not used.
Explain that you are requesting a refund due to the lack of notice regarding the renewal.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Regarding my account, I would like to inform you of the following billing situation: [describe reason].
Therefore, I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting review.
The process typically takes 1-2 business days; check back for updates.
Processing
Your refund is being reviewed and processed by our team.
This stage should take an additional 2-5 business days to complete.
Refunded
Your refund has been approved and the amount has been returned to your payment method.
Allow 3-5 business days for the funds to appear in your account.
Partially Refunded
A portion of your order has been refunded.
You will receive a detailed summary of the refund amount shortly.
Completed
The refund process has been successfully completed.
Thank you for your patience; your refund is finalized.
Canceled
Your refund request has been canceled.
You may need to contact customer support for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Beauty Shamans, we strive to ensure a positive experience for all our clients. Here are some real user scenarios where refunds were successfully claimed, demonstrating our commitment to customer satisfaction.
Subscription Adjustment: A user realized they had accidentally selected a higher-tier subscription service that included additional features they didn’t need after the first month. After contacting customer support for clarification, they were able to request a downgrade to the basic plan, and a refund for the difference was issued promptly.
Product Quality Concern: A client received a skincare product that did not meet their expectations due to unforeseen sensitivity. They reached out to Beauty Shamans support, shared their experience, and were offered a full refund for the product within the return policy guidelines.
Scheduling Conflicts: After booking a beauty treatment, a user had to reschedule due to a personal emergency. They contacted Beauty Shamans to inquire about the refund policy for the prepaid service. The client was able to receive a full refund for the service when they canceled within the required time frame.
Event Cancellation: A customer had paid for a virtual beauty workshop that unfortunately had to be canceled. Upon receiving a notification about the cancellation, they reached out to customer service for confirmation. The customer received a full refund promptly as part of the cancellation policy.
The Easiest Way to Get a Beauty Shamans Refund
If you're frustrated trying to get a refund from Beauty Shamans—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Beauty Shamans is straightforward and efficient. Here’s how to stay updated on your refund process.
Email Notifications: Look out for confirmation emails from Beauty Shamans regarding your refund request. These emails will provide timely updates about your refund status, including when it has been approved and processed.
Account Dashboard: Log into your Beauty Shamans account and navigate to the Order History section. Here, you can find detailed information about the status of your refund request, including any notes from customer service.
In-App Notifications: If you use the Beauty Shamans mobile app, ensure that notifications are enabled. You will receive real-time alerts regarding your refund status directly in the app, making it easy to stay informed on the go.
Billing Section: After initiating a refund, check the Billing section in your account settings. This area will give you a clear overview of all transactions, including any processing refunds and their estimated completion dates.
Customer Service Assistance: If you have any questions or need clarification, utilize the live chat feature on the Beauty Shamans website. Customer service representatives can provide specific updates on your refund status.
FAQ
If you forgot to cancel your subscription on time, unfortunately, we are unable to process a refund for that billing cycle. We recommend reviewing our cancellation policy for future reference, and our customer support team is here to help with any questions or concerns you may have.
Refunds from Beauty Shamans typically take 5 to 10 business days to process, depending on your bank's policies. Once the refund is initiated, you will receive a confirmation email, and the amount should reflect in your account shortly after the processing period.
If you see a charge but don't have an active subscription, please check your account for any past subscriptions or purchases that may have been made. If you still need assistance, contact our customer support team with your details, and we will help you resolve the issue.
If you're unable to obtain a refund directly from Beauty Shamans, consider reaching out to their customer service again for further assistance. You may also escalate your inquiry within their support system for more comprehensive help. Additionally, reviewing your account details might provide insights into other potential options for resolution.
If Beauty Shamans refuses to issue a refund, it’s a good idea to carefully review their refund policy to ensure you've followed all guidelines. You may also consider reaching out to their customer support team again for further clarification or assistance. Additionally, double-check your account details to confirm that everything is accurate and up-to-date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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