In the world of online shopping, it’s easy to forget about billing until an unexpected charge catches your attention, such as an automatic subscription renewal. This guide is designed to help you navigate the refund process at Beauty Star and More, ensuring you understand who is eligible for a refund and how to request your money back swiftly. We aim to make this process as smooth as possible, so you can feel confident and informed about your transactions.
What You Should Prepare Before Applying For Refund
Order Number: Locate your specific order number associated with the purchase you are seeking a refund for.
Transaction ID: Have your transaction ID handy, which can be found in the order confirmation email.
Purchase Date: Gather the date when you made the purchase to aid in the refund lookup.
Email Address: Ensure you provide the email address linked to your account for verification purposes.
Product Condition: Confirm the condition of the product; Beauty Star and More may require items to be returned in original packaging.
Photos: Take clear photos of the product, especially if it arrived damaged or defective, to include with your refund request.
Reason for Return: Prepare a clear and concise explanation of why you are requesting the refund, aligning with Beauty Star and More's return policy.
Communication History: If there have been any prior emails or messages about the order, gather those for reference.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Gift Cards
5-7 working days
Bank Transfer
3-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Beauty Star and More
At Beauty Star and More, we strive to provide our customers with high-quality products and impeccable service. Understanding your rights regarding refunds is essential, especially in relation to the specific nature of our offerings, including beauty products and personalized services. Refund eligibility typically depends on several key factors that are outlined below.
Product Defects: If an item arrives defective or damaged, customers may qualify for a refund. It’s important to contact our customer service within a specified timeframe to report the issue.
Incorrect Items Shipped: If a customer receives the wrong item, this situation often qualifies for a refund or replacement. Customers should reach out with details of the order for resolution.
Return Policy Compliance: All products should adhere to our return policy parameters, which include unopened and unused items. Customers returning eligible products within the designated return period may be eligible for a refund.
Subscription Services: For any subscription services purchased, customers may check their account management settings to understand charges for that billing cycle. If there are issues or discrepancies with the subscription, contacting customer service can help determine eligibility for a possible refund or adjustment.
Order Cancellation: If an order is canceled before shipment, a refund may be initiated, depending on the status of the order at the time of cancellation.
For further assistance regarding any specific situations or inquiries about eligibility, we encourage customers to consult our customer support team, who are ready to provide help based on individual circumstances.
Step-by-Step Process to Request Your Beauty Star and More Refund Like a Pro
If you purchased through Beauty Star and More.com:
Visit beautystarandmore.com and log into your account.
Navigate to the Account Settings or My Purchases section.
Locate the subscription you wish to request a refund for.
Click on Request Refund or similar option next to your subscription.
In the refund request form, clearly state your reasons:
Mention that the subscription renewed without notice.
Indicate that the account has been unused since the last charge.
Submit the request and keep an eye on your email for a response.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Beauty Star and More subscription.
Tap Cancel Subscription and confirm the cancellation.
Go to reportaproblem.apple.com.
Log in with your Apple ID.
Select your Beauty Star and More subscription charge.
Choose Request a Refund and select a reason:
Note that you didn’t use the service.
Indicate that the renewal was unexpected.
Submit your request and wait for Apple's response.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap the Menu icon (three lines) in the upper left corner.
Select Subscriptions.
Find Beauty Star and More subscription and tap on it.
Tap Manage and then Cancel Subscription.
After canceling, go to play.google.com/redeem.
Log into your Google Account used for the purchase.
Find the charge and click on Report a Problem.
Choose to request a refund and mention reasons such as:
The subscription renewed unexpectedly.
Highlight that you haven't utilized the service.
Submit and confirm your request.
If you purchased through Roku:
Go to my.roku.com and log in to your Roku account.
Click on Manage Account and then Subscriptions.
Locate the Beauty Star and More subscription.
Click on Unsubscribe to cancel it.
Visit roku.com/contactus to submit a support request.
Select the appropriate options to notify Roku of your refund request.
In your message, specify:
The renewal was without prior notice.
Communicate that the subscription has not been used.
Submit the message and wait for confirmation or response from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Beauty Star and More for Refund
Script
Copy
Subject: Refund Request – Beauty Star and More Account [Your Email]
Dear Beauty Star and More Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund of [Amount]. I have attached relevant documentation for your review.
Please confirm receipt of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting review.
Please allow up to 5 business days for your request to be processed.
Processing
The refund is currently being processed by our team.
You will receive another update once the refund is finalized.
Refunded
Your refund has been successfully processed and funds are being returned.
Expect the funds to reflect in your account within 3-5 business days.
Partially Refunded
Only a portion of your total refund has been completed.
Review your order for details on items not refunded.
Completed
Your refund has been processed and all actions are finalized.
Thank you for your patience! Your refund is now complete.
Canceled
The refund request has been canceled at your request or due to invalidity.
If you believe this was in error, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Beauty Star and More, customers frequently seek assistance with their purchases, and we are dedicated to ensuring satisfaction. Here are some real user scenarios illustrating how refunds were successfully claimed:
Defective Beauty Product: A customer received a skincare product that caused an allergic reaction. After reaching out to customer service with a photo of the product and their reaction, they received a prompt refund, along with a suggestion for a more suitable alternative.
Subscription Cancellation Timing: A subscriber realized they had mistakenly signed up for a quarterly membership instead of a monthly one. After contacting customer support to clarify their billing, they successfully processed a refund for the extra charge and switched to their preferred plan.
Shipping Delay: A customer ordered a gift package that was delayed due to shipping issues. Once they notified Beauty Star and More, they received a full refund as well as a discount on their next order for the inconvenience caused.
Service Disruption: A user experienced an unexpected interruption in their online beauty class subscription. After reporting the issue to customer service, they received a refund for the missed classes and an extension of their subscription to make up for the downtime.
The Easiest Way to Get a Beauty Star and More Refund
If you're frustrated trying to get a refund from Beauty Star and More—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Beauty Star and More is straightforward and efficient. Utilize the following methods to stay updated on your refund progress:
Email Notifications: Keep an eye on your inbox for automated emails from Beauty Star and More. When your refund is initiated, you will receive an email confirming the details, including the refund amount and the expected processing timeline.
Account Dashboard: Log into your Beauty Star and More account and navigate to the Order History section. Here, you can view the status of your refunds alongside your order details. Look for any specific notes regarding your refund status.
Mobile App Updates: If you use the Beauty Star and More mobile app, access it to check your Billing Section. The app provides real-time updates on your refund requests and any pending transactions.
Order Summary: Each order in your account includes a summary where you can find tracking information relevant to your refund. This section will indicate if your refund is being processed, completed, or if there are any issues.
Customer Support: If you’re unsure about your refund status, reach out to Beauty Star and More’s customer support through the app or website. They can provide the most current status and address any concerns.
FAQ
Unfortunately, if a user forgets to cancel their subscription on time, refunds are generally not available for that billing cycle. We recommend reviewing our cancellation policy and setting reminders to help avoid this situation in the future. If you have further questions, our customer support team is here to assist you.
Refunds typically take 3-7 business days to process once initiated. The exact time for the funds to appear in your account may vary depending on your bank's policies. We appreciate your patience as we work to ensure your refund is handled promptly.
If you notice a charge but don't have an active subscription, please check your account for any recent transactions or free trials you may have signed up for. If you're still unsure, contact our customer service team with your charging details, and they’ll assist you in resolving the issue.
If you are unable to receive a refund directly from Beauty Star and More, consider reaching out to their customer service team again for further assistance. You may also explore the option of escalating your inquiry within their support channels for additional guidance. Additionally, reviewing your account details and order history may provide insights that can help resolve the issue.
If Beauty Star and More refuses to issue a refund, it's helpful to review their refund policy for clarity on specific conditions or time frames. Additionally, consider reaching out to customer support again for further assistance, as they may be able to provide more information or alternative solutions. Checking your account details to ensure all requirements for a refund have been met can also be beneficial.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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