It's common for users to overlook billing details until an unexpected charge appears, such as an automatic subscription renewal. This guide is designed to help you understand how refunds work at Better Images AI, outlining eligibility criteria and providing clear steps to request your money back efficiently. Our aim is to assist you in navigating the refund process with ease and confidence, ensuring you get the support you need.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address and username associated with Better Images AI.
Order/Transaction ID: The specific transaction ID for the purchase you are requesting a refund for.
Date of Purchase: The exact date when the service or product was purchased.
Purchase Receipt: A copy of the purchase confirmation email or receipt showing details of the transaction.
Reason for Refund: A clear and concise explanation of why you are requesting a refund, detailing the issue encountered with the service.
Previous Correspondence: Any emails or messages exchanged with customer support about this issue.
Service/Product Details: Specify whether you are requesting a refund for a subscription, image downloads, or another service.
Usage Evidence: If applicable, provide evidence of use that shows why you are unsatisfied with the service.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Debit Card
5-7 working days
Bank Transfer
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Better Images AI
Better Images AI offers a subscription-based model for access to its digital image generation services, and understanding your eligibility for refunds in this context is essential. Users may inquire about refunds based on various account situations related to their subscription and service usage.
Subscription Cancellation: If you decide to cancel your subscription, you may be eligible for a prorated refund for the remaining days of your billing cycle depending on your subscription type.
Service Quality Issues: In the event that you experience persistent technical difficulties that prevent you from using the service, you might qualify for a refund for that specific billing period.
Payment Discrepancies: If there is a discrepancy in your billing amount that does not align with your subscription agreement, you could inquire about a potential refund for the overcharged amount.
Trial Period Non-utilization: Users who sign up for a free trial but find that they are unable to access the features or services during the trial period may be eligible for a refund if they choose to unsubscribe before the billing starts.
Every user's situation is unique, and Better Images AI encourages users to reach out for clarifications or to discuss their specific circumstances regarding refunds.
Step-by-Step Process to Request Your Better Images AI Refund Like a Pro
If you purchased through BetterImagesofAI.org:
Visit the Better Images AI website and log into your account.
Navigate to the Account Settings section.
Find the Billing Information or Subscriptions tab.
Look for a link or button labeled Request Refund or Contact Support.
Fill out the refund request form, if present, by providing your membership details.
In your message, mention that the subscription renewed without notice, and specify that the account has been unused.
Submit the request and monitor your email for a response from customer support.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Better Images AI subscription.
Scroll down and select Report a Problem.
Choose Request a Refund and specify that the subscription was renewed without notice.
Submit your request and check your email for confirmation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find and tap on your Better Images AI subscription.
Scroll down and select Cancel Subscription.
In the cancellation confirmation page, click on Request a Refund.
Emphasize that the subscription renewed without notice and that the account has remained inactive.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to Your Account and select Manage subscription.
Find the Better Images AI subscription.
Select Cancel Subscription.
After cancellation, go to the Help Center on the Roku website.
Select Contact Us and choose to Request a Refund.
State that the subscription was renewed without prior notice and that it has been unused.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Better Images AI for Refund
Script
Copy
Subject: Refund Request – Better Images AI Account [Your Email]
Dear Better Images AI Support Team,
I hope this message finds you well.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund of the amount [Amount].
Please find attached documentation related to my request.
I kindly ask for confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but not yet processed.
Please allow up to 3 business days for us to review your request.
Processing
Your refund is currently being reviewed and processed by our team.
This stage generally takes 3-5 business days for completion.
Refunded
Your refund has been successfully processed and funds credited back to your account.
You should see the amount reflected in your account within 5-10 business days.
Partially Refunded
A portion of your refund has been approved and processed.
If applicable, the remaining amount will be reviewed for refund in due time.
Completed
Your refund has been processed and the case is closed.
You will receive a confirmation email shortly with all details.
Cancelled
Your refund request has been cancelled either by you or due to policy violations.
If you feel this is an error, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Better Images AI, our users occasionally encounter situations where they may need to request a refund for various reasons. Here are some realistic scenarios where users successfully claimed refunds:
Subscription Plan Change: A user upgraded from a basic to a premium plan but realized after a week that the additional features did not meet their needs. After a simple inquiry through customer support, they were able to revert to their original plan and received a refund for the difference in fees.
Accidental Add-on Purchase: A customer accidentally added a supplemental service during checkout while renewing their subscription. Upon noticing the mistake, they contacted Better Images AI's support team, who swiftly processed a refund for the add-on while ensuring their main subscription remained intact.
Service Interruption: A user experienced a temporary service outage that affected their ability to access high-resolution images. After reaching out to customer service, they received a refund for the affected billing cycle due to the inconvenience caused.
Billing Inquiry: A user noted an unexpected increase in their billing amount and sought clarification. After verifying the account changes related to a seasonal promotional offer that had expired, they were provided with a partial refund for the overcharge that arose from an automated renewal.
The Easiest Way to Get a Better Images AI Refund
If you're frustrated trying to get a refund from Better Images AI—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently is essential for a smooth experience with Better Images AI. Here are tailored steps to help you monitor your refund progress:
Email Notifications: Keep an eye on the email linked to your Better Images AI account. You will receive notifications regarding the status of your refund, including when it is processed and when the funds are sent back to your original payment method.
Account Dashboard: Log into your Better Images AI account and navigate to the account dashboard. Here, you can access your Order History, where all refund statuses are displayed clearly. Each order entry will show if a refund is pending, processed, or completed.
Billing Section: Visit the Billing section in your account settings. This section offers a detailed view of all transactions including refunds. You can find dates and amounts linked to any refunds initiated.
In-App Notifications: If you are using the Better Images AI mobile app, ensure your notifications are enabled. Updates regarding your refund status will appear as in-app notifications, providing you with real-time information directly from the platform.
Customer Support: For inquiries about your refund that aren't addressed through email or the dashboard, contact our customer support directly through the app or website. They can provide specific details about your refund's progress and any issues that might have arisen.
FAQ
Unfortunately, refunds are generally not available if you forget to cancel your subscription before the renewal date. We recommend reviewing our cancellation policy for details, and to ensure timely cancellations in the future, consider setting reminders ahead of your renewal date.
Refund processing times can vary depending on your bank or payment method. Typically, once a refund is initiated, it may take 3-5 business days for the funds to appear in your account. Please allow additional time for your financial institution to process the transaction.
If you notice a charge but believe you don’t have an active subscription, please check your email for any confirmation messages regarding past transactions. If you still have questions, reach out to our customer support team with your details, and they will assist you in clarifying the charge.
If you're unable to receive a direct refund from Better Images AI, consider reaching out to their customer service team again for further assistance. You may also explore escalating your issue within their support system, or reviewing your account details for any potential resolutions.
If your refund request is denied, consider reviewing the refund policy on the Better Images AI website for further clarity on eligibility. You may also reach out to customer support again to discuss your situation, or verify your account details to ensure all information is accurate and up-to-date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)