It's easy to overlook billing details until an unexpected charge catches your attention, often stemming from automatic subscription renewals. This guide is designed to help you understand how Bevel's refund process works, who qualifies for a refund, and the straightforward steps to request your money back efficiently. By following this guide, you'll be well-prepared to navigate any refund inquiries with confidence.
What You Should Prepare Before Applying For Refund
Order Number: Ensure you have your unique order number from your Bevel purchase available for reference.
Email Address: Use the same email address linked to your Bevel account for seamless processing.
Purchase Receipt: Have a copy of the receipt or confirmation email that includes details of your purchase.
Product Condition: Be prepared to describe the condition of the product (e.g., unopened, used) that you are seeking a refund for.
Reason for Refund: Clearly outline the reason for your refund request, such as a defective product or dissatisfaction with the service.
Account Details: Have your Bevel account details handy, including your username and any previous correspondence related to your issue.
Refund Policy Reference: Familiarize yourself with Bevel's refund policy to ensure your request meets their criteria.
Payment Method: Know the original payment method used for the transaction, as this information may be required for processing the refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 business days
PayPal
5-7 business days
Apple Pay
3-5 business days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Bevel
At Bevel, we understand that circumstances can change, and our users may have specific questions about their rights and refund eligibility. Our services revolve around providing high-quality grooming products tailored for men's unique needs. We strive to ensure that our customers are satisfied with their purchases and subscriptions. This section outlines situations where users may qualify for a refund based on their interactions with our services.
Product Satisfaction: If a user receives a grooming product that does not meet their expectations in terms of quality or performance, they might be eligible for a refund within a specified return window.
Defective Items: In cases where an item is found to be defective upon receipt, users may qualify for a refund following the return of the product.
Subscription Changes: If a user feels that a subscription service does not meet their needs, they could inquire about eligibility for a refund for the current billing cycle based on the circumstances of their subscription status.
Unwanted Deliveries: If a user receives an item they did not intend to order, they may discuss options for a refund, provided it falls within our return policy guidelines.
Account Management Issues: Users who experience difficulties with their account settings, which affect their subscription preferences or product selections, might explore refund options if their requests are made in a timely manner.
Overall, Bevel is committed to ensuring a positive experience for all customers, and we encourage users to reach out to our support team for assistance with any specific eligibility questions regarding refunds or account management.
Step-by-Step Process to Request Your Bevel Refund Like a Pro
If you purchased through Bevel.com:
Visit the Bevel website and log in to your account.
Navigate to the 'Account' section from your profile menu.
Select 'Billing History' to view your recent transactions.
Identify the subscription or purchase you wish to request a refund for.
Click on the specific transaction for more details.
Look for the 'Request Refund' or 'Contact Support' option.
If choosing 'Contact Support', fill out the form and ensure to mention that the subscription renewed without prior notice and that the account was previously unused.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select 'Subscriptions' from the options available.
Find and tap on the Bevel subscription.
Select 'Cancel Subscription'.
After cancellation, navigate to the Apple Support page and select 'Billing and Subscriptions'.
Select 'Request a refund' and follow the prompts. Mention that the subscription auto-renewed unexpectedly.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the three horizontal lines to open the menu.
Select 'Account' and then 'Purchase History'.
Locate your Bevel subscription.
Tap on it and select 'Refund'.
Follow the prompts, stating the subscription was not used and that it renewed without notice.
If you purchased through Roku:
On your Roku device, navigate to the Home screen.
Scroll down and select 'Settings'.
Select 'TV provider' and then 'Manage subscriptions'.
Locate the Bevel subscription from your list.
Click on the subscription and navigate to 'Manage payment' options.
Select 'Request Refund' and include a note that indicates the account was unused before the renewal.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to formally request a refund due to [describe reason].
I would like to request a refund in the amount of [Amount].
Attached to this email, you will find the necessary documentation to support my request.
Could you please confirm the receipt of this request and provide an update within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but not yet processed.
Your refund is in queue and will be reviewed shortly.
Processing
The refund is currently being processed by our team.
You can expect to see the refund reflected in your account within 5-7 business days.
Refunded
The refund has been successfully processed and issued.
Your funds have been returned to your original payment method.
Partially Refunded
A portion of your order total has been refunded.
You will receive a refund for the specified amount, and you’ll see the adjusted total in your account.
Completed
The refund process is complete and has been confirmed.
You can now check your account to ensure the funds have been returned.
Canceled
The refund request has been canceled either by you or our team.
Please check your order history or contact support if you need further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Bevel, users sometimes find themselves needing assistance with their subscriptions or product orders. Here are a few scenarios illustrating how refunds were successfully claimed:
Subscription Adjustment: A user realized they had upgraded their subscription plan but later decided that the original plan better suited their needs. After reaching out to Bevel's support, they clarified their situation and received a prompt refund for the difference in subscription fees.
Product Exchange: A customer received a Bevel grooming kit but found that one of the items was not what they expected. After discussing their experience with customer service, they were able to return the product and receive a full refund, allowing them to choose a different item that fit their preferences.
Shipping Delay Resolution: A user purchased a set of Bevel products that arrived later than expected due to shipping issues. Upon contacting support to express their concerns, they were offered a refund for the shipping costs as a goodwill gesture, which the user appreciated.
Billing Clarification: After noticing a charge on their account, a user contacted Bevel to clarify the nature of the billing. After reviewing the details together, they identified that they had been billed for an extra shipping option they didn't intend to select. Bevel promptly refunded the additional charge, ensuring the user felt satisfied with the resolution.
The Easiest Way to Get a Bevel Refund
If you're frustrated trying to get a refund from Bevel—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Bevel is straightforward and efficient. To ensure you stay updated on your refund process, follow these tailored tips:
Check Your Email: Bevel communicates refund updates primarily through email. Look for messages from Bevel with the subject line related to refunds that include important details about your request.
Visit Your Account Dashboard: Log into your Bevel account and navigate to the Order History section. Here, you can view the status of your refunds, including any processing updates.
Utilize In-App Notifications: If you use the Bevel mobile app, ensure that notifications are enabled. The app will send you real-time updates about the status of your refund directly on your device.
Access the Billing Section: Your account settings will provide a dedicated billing section where you can view all financial transactions, including refunds. This area gives you a detailed history of refunds and their processing status.
Monitor Refund Progress: In your Order History, each refund entry will include timestamps for when the request was processed and when the funds are expected to be returned, giving you a clear timeline of your refund status.
Contact Customer Support: If you have further questions about your refund, don’t hesitate to reach out through Bevel’s customer support chat feature available on the website or app for personalized assistance.
FAQ
Unfortunately, if you forget to cancel your Bevel subscription before the renewal date, the charge may still apply for the upcoming billing cycle. We recommend reviewing our cancellation policy and reaching out to our customer support for further assistance, as they may be able to help with your specific situation.
Refunds from Bevel typically take 5 to 10 business days to process, depending on your bank's policies. Once initiated, you should receive a confirmation email, and the refunded amount will reflect in your account after the processing period. If you have any concerns, feel free to reach out to customer support for updates.
If you see a charge but don’t have an active subscription, please first check your account for any potential pending orders or past subscriptions that may not have been fully canceled. If you still have questions or need further assistance, contact Bevel’s customer support team with your order details for clarification.
If you are unable to obtain a refund directly from Bevel, consider reaching out to their customer service team again for further assistance. You might also explore escalating your concerns within Bevel's support system to ensure that your issue is reviewed thoroughly. Additionally, reviewing your account details and transaction history could provide clarity on your situation.
If Bevel declines your refund request, consider reviewing their refund policy for guidance on eligibility and procedures. You may also reach out to customer support again for further clarification or assistance with your inquiry. Additionally, ensure that your account details and order information are accurate to facilitate any further discussions.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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