Many users often overlook the details of billing until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide is designed to help you understand how refunds work with Big Bold Health, outlining eligibility criteria and providing clear steps to request your money back efficiently. Whether you're seeking clarity on the refund process or need assistance to navigate it, we're here to ensure you have all the information you need.
What You Should Prepare Before Applying For Refund
Order Number or Transaction ID: Locate the unique ID associated with your purchase on Big Bold Health's site.
Proof of Purchase: Gather any receipts or confirmation emails to validate your order.
Account Information: Have your account details ready, including the email associated with your Big Bold Health account.
Reason for Refund: Prepare a clear explanation of why you are requesting the refund, adhering to Big Bold Health's refund policy.
Return Policy Compliance: Review and ensure your request aligns with their specific return policy (e.g., time frames and product eligibility).
Condition of the Product: If applicable, check the condition of the product to confirm it meets the return criteria.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
2-4 working days
ACH/E-check
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Big Bold Health
At Big Bold Health, users have specific rights and eligibility criteria regarding refunds based on the nature of the products and services offered. Big Bold Health focuses on providing high-quality health supplements and wellness solutions. Understanding the policies surrounding refunds can help users navigate their experiences with the brand.
Refund eligibility may be influenced by various factors, including the type of product purchased and the circumstances surrounding the order. Below are situations that could qualify for refunds:
Product Quality Issues: If a product does not meet expected quality standards or has defects, users may be eligible for a refund.
Incorrect Orders: If an order received does not match what was placed—such as receiving the wrong item or incorrect quantity—this may be a basis for eligibility.
Subscription Cancellations: Users who cancel their subscription before the next billing cycle may qualify for a refund on the most recent charge, depending on timing and account status.
Product Returns: If items are returned within the specified return period and meet return policy conditions, users might be eligible for a refund.
Each situation is evaluated based on Big Bold Health's policies, and users are encouraged to review the applicable guidelines related to their purchases for more detailed information on the steps involved in initiating a refund request.
Step-by-Step Process to Request Your Big Bold Health Refund Like a Pro
If you purchased through BigBoldHealth.com:
Visit bigboldhealth.com and log into your account.
Navigate to the Account Settings section.
Find and click on Membership Details.
Locate the Recent Transactions or Billing History section.
Select the transaction you wish to get a refund for.
Click on Request Refund or related option.
In the messaging area, mention that the subscription renewed without notice and that you have not utilized your membership.
Submit the refund request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top.
Select Subscriptions.
Find your Big Bold Health subscription and tap on it.
Tap on Report a Problem at the bottom.
Select the reason and on the next screen, mention that it renewed unexpectedly.
Submit your request for a refund.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Account.
Scroll down to Purchase History.
Find the Big Bold Health transaction and tap on it.
Tap on Request a Refund.
In the message, note that the subscription was not used since renewal.
Submit your refund request.
If you purchased through Roku:
Go to my.roku.com and log into your account.
Select Manage Account.
Click on Purchase History.
Find the Big Bold Health transaction.
Note the transaction details for your records.
Contact Roku support via help.roku.com to request a refund.
When messaging, emphasize that the subscription was not activated or used.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Big Bold Health for Refund
Script
Copy
Subject: Refund Request – Big Bold Health Account [Your Email]
Dear Big Bold Health Team,
I hope this message finds you well.
On [Billing Date], I encountered the following billing situation: [describe reason].
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your reference.
I kindly ask for confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is under review.
It may take 3-5 business days for us to process this request.
Processing
Your refund is currently being processed by our team.
You will receive an update in 1-2 business days.
Refunded
Your refund has been successfully issued.
Please allow 5-7 business days for the funds to appear in your account.
Partially Refunded
A portion of your original payment has been refunded.
You will receive the partial amount back and an explanation via email.
Completed
Your refund process is complete.
Check your account for the refunded amount; no further action is needed.
Cancelled
Your refund request has been cancelled.
If you believe this is an error, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Big Bold Health is dedicated to providing users with top-notch health solutions through innovative products and services. However, there may be instances where users need assistance with their accounts or billing. Here are a few real user scenarios where refunds were successfully claimed:
Subscription Downgrades: A user decided to explore a lower-tier subscription plan after realizing they weren't utilizing all features of the premium plan. Upon contacting customer support, they were promptly assisted in downgrading their subscription and received a refund for the remaining balance of the premium plan.
Product Satisfaction Guarantee: After trying Big Bold Health's new supplement, a customer found that it did not meet their expectations. They reached out to customer service, explained their situation, and received a full refund under the satisfaction guarantee policy without any issues.
Billing Clarifications: A subscriber noticed an unexpected charge on their account and decided to inquire about it. After reviewing their account details with a representative, it became clear that it was a renewal charge for a trial subscription they had forgotten about. The customer requested a refund and received it, feeling supported by the responsive service.
Accidental Over-ordering: A customer accidentally ordered two bottles of their favorite health supplement instead of one. After realizing the mistake, they contacted Big Bold Health's support team, who quickly helped process a return for the extra bottle and issued a prompt refund, making the experience hassle-free.
The Easiest Way to Get a Big Bold Health Refund
If you're frustrated trying to get a refund from Big Bold Health—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Keeping track of your refund status at Big Bold Health is a straightforward process designed to keep you informed every step of the way. Here are some efficient ways to stay updated on your refund:
Check Your Email: After you've initiated a refund request, monitor your email for updates from Big Bold Health. Look for messages that specify the status of your refund, as these will provide estimated timelines and any actions required on your part.
Log into Your Account Dashboard: Visit your account dashboard on the Big Bold Health website. Navigate to the Order History section where you can find detailed information about your recent purchases, including the status of any refunds in process.
Review the Billing Section: For comprehensive details regarding your refund, head over to the Billing section of your account settings. Here, you'll find specific entries related to transactions, including any refunds issued and their current status.
Utilize In-App Notifications: If you access Big Bold Health through the mobile app, check for in-app notifications that may alert you about the progress of your refund. These notifications serve as a quick way to get updates without having to email support.
Contact Customer Support: If you need further assistance tracking your refund, don’t hesitate to reach out to Big Bold Health's customer support. Provide your order number for a more expedited response regarding your refund status.
FAQ
If you forget to cancel your subscription on time, Big Bold Health does not typically offer refunds for the period that has already been charged. However, we encourage you to reach out to our customer support team, as they may be able to assist you with your situation.
Refunds from Big Bold Health typically take 5 to 10 business days to process after the return is initiated. The time it takes for the refund to appear in your account may vary depending on your financial institution's processing times.
If you see a charge but do not have an active subscription, please check your email for any related communications from us, as it may provide insight into the charge. If you still have questions, we recommend reaching out to our customer service team at support@bigboldhealth.com for assistance in resolving the issue.
If you're unable to secure a refund directly from Big Bold Health, consider reaching out to their customer service team again for further assistance. You might also explore options for escalating your inquiry within their support system. Additionally, reviewing your account details or order history could provide helpful context for your request.
If you find that your request for a refund has been denied, you may want to review Big Bold Health's refund policy for specific guidelines and conditions. Additionally, contacting their customer support team again for clarification can provide further insight into your situation. Checking your account details to ensure all information is accurate and complete may also help resolve any outstanding issues.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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