Many users often overlook billing details until an unexpected charge catches their attention—perhaps an automatic subscription renewal. This guide is designed to clarify how refunds work for Blockr: Spam Text, SMS Blocker, ensuring you understand who is eligible for a refund and the steps required to request your money back quickly. By following this straightforward process, you can navigate the refund request with ease and confidence.
What You Should Prepare Before Applying For Refund
Account Email: Ensure you have the email address associated with your Blockr account.
Transaction ID: Locate the specific transaction ID for your purchase to expedite the refund process.
Proof of Payment: Gather any payment confirmations or receipts showing the charge from Blockr.
Subscription Details: If applicable, prepare details regarding your subscription plan, including the start date and billing cycle.
Reason for Refund: Clearly articulate your reason for requesting the refund, whether it’s due to technical issues, dissatisfaction with the service, or unauthorized charges.
Usage Log: If relevant, collect any screenshots or logs that demonstrate how you have used the service, especially in relation to the reason for the refund.
Customer Support Correspondence: If you've previously contacted customer support regarding the issue, compile any emails or messages exchanged.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Google Pay
1-5 working days
Apple Pay
1-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Blockr: Spam Text, SMS Blocker
At Blockr: Spam Text, SMS Blocker, users have specific rights related to their subscriptions and services. Given that our primary offering is a subscription-based service aimed at filtering out unwanted spam texts, eligibility for refunds is determined by the nature of the user's account activity and subscription status.
Users may find themselves in various scenarios that might qualify for a refund. Below are some situations that are specifically relevant to Blockr: Spam Text, SMS Blocker:
Service Inaccessibility: If a user experiences continuous issues accessing the service despite following troubleshooting steps, they may be eligible for a refund for the affected period.
Unsatisfactory Performance: If the SMS blocker fails to adequately filter spam texts as promised, and the user has reported the issue, they might qualify for a refund depending on the assessment of their account's performance.
Account Suspension: In situations where an account is suspended for reasons not attributable to the user, individuals could inquire about eligibility for a refund for any unused service time.
Service Downtime: Users may be eligible for a partial refund if the service undergoes significant downtime that is not due to scheduled maintenance and negatively impacts their ability to use the service.
Each case is assessed based on its individual circumstances and compliance with Blockr's policies. Users are encouraged to review their account details and contact our support team for clarification regarding their specific situation.
Step-by-Step Process to Request Your Blockr: Spam Text, SMS Blocker Refund Like a Pro
If you purchased through blockrapp.co:
Visit the Blockr website and log into your account.
Navigate to the Profile section located in the top-right corner.
Select Billing from the drop-down menu.
Find your recent charges listed under Payment History.
Click on the charge you wish to dispute.
Select Request Refund and follow the prompts.
In your refund request, mention that the subscription renewed without notice and highlight that the account was unused.
Submit your request and check your email for a confirmation.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and select your Blockr subscription.
Tap Cancel Subscription to stop further charges.
Next, open the App Store and scroll down to tap on your Apple ID.
Select Purchase History to locate the charge.
Tap on the charge and select Report a Problem.
Choose Request a refund and provide details stating the subscription renewed without notice.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Profile icon in the top right corner.
Select Payments & subscriptions and then Subscriptions.
Find your Blockr subscription and tap on it.
Tap Cancel Subscription to prevent future charges.
After cancellation, go back to Payments & subscriptions.
Select Budget & history and locate the Blockr charge.
Tap on the charge and select Refund.
In your request, specify that the subscription renewed without notice and emphasize the account was not actively used.
If you purchased through Roku:
Go to the Roku website and log into your account.
Click on the Manage Account option.
Select Subscriptions from the menu.
Locate your Blockr subscription.
Click on Cancel Subscription to stop future charges.
After canceling, return to Subscriptions and find the charge.
Click on it and select Request Refund.
In the message, state that the subscription renewed without notice and mention the account's lack of use.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Blockr: Spam Text, SMS Blocker for Refund
I am writing to formally request a refund for my account associated with the email address [Your Email]. The billing situation is as follows: [describe reason].
I would like to request a refund in the amount of [Amount]. If you need any additional information or documentation, please let me know, and I will be happy to provide it.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is awaiting approval.
You will be notified once the status changes. Processing can take up to 3 business days.
Processing
Your refund is being processed by our team.
Please allow 3-5 business days for the funds to reflect in your account.
Refunded
Your refund has been successfully issued.
You should see the refunded amount reflected in your account shortly.
Partially Refunded
A portion of your payment has been refunded.
The remaining amount will not be refunded as per our policy.
Canceled
Your refund request has been canceled.
You may resubmit your request if necessary.
Completed
Your refund process is finalized.
You have successfully received your funds; no further action is needed.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Blockr: Spam Text, SMS Blocker provides users with a service designed to filter unwanted spam text messages effectively. Users sometimes encounter situations that lead them to seek refunds. Here are a few real user scenarios where refunds were successfully claimed:
Subscription Downgrade: A user realized that the premium features of Blockr were more than they needed for their current usage. They contacted support to downgrade their subscription, and upon explaining their situation, they received a pro-rated refund for the unused portion of their previous plan.
Accidental Renewal: After a year of using Blockr, a user forgot to note their auto-renewal date and was charged for another year. They reached out to customer support and provided details of their usage, resulting in a determination that a refund for the full amount was appropriate as they had not used the service since the renewal.
Service Interruption: A subscriber experienced technical issues for an extended period where the app did not block messages as expected. They contacted support to report the issue; after investigation, Blockr's team offered a refund for the service duration impacted by the disruption.
Plan Misunderstanding: A user initially signed up for a promotional offer but later did not comprehend the full terms regarding the subscription renewal. When they inquired about the charges, customer support clarified the misunderstanding and granted a refund for the initial charge, allowing them to choose a more suitable plan.
The Easiest Way to Get a Blockr: Spam Text, SMS Blocker Refund
If you're frustrated trying to get a refund from Blockr: Spam Text, SMS Blocker—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Blockr: Spam Text, SMS Blocker is straightforward and user-friendly, ensuring you stay informed every step of the way. Here are some efficient ways to keep tabs on your refund:
Check Your Email Notifications: Blockr sends email updates regarding your refund status. Look for messages with the subject line "Refund Update" to stay informed about the progress.
Use the In-App Notifications: If you have the Blockr app installed, you will receive in-app notifications about your refund. Ensure your notifications are enabled for timely updates.
Visit the Account Dashboard: Log in to your Blockr account and navigate to the account dashboard. Here, you can view a summary of your recent transactions, including any refunds that are being processed.
Check the Order History Section: Locate the order history within your account settings. This section will provide detailed information on your past transactions and the status of any refunds you have initiated.
Review the Billing Section: In the billing section of your account, you can find information on charged amounts, credits, and refunds. This helps you see how your refund affects your overall billing balance.
Utilize Customer Support Tools: If you have additional questions or concerns about your refund, reach out through Blockr's customer support feature available in the app or website. They can provide detailed insights about the status of your refund.
FAQ
If you forget to cancel your subscription before the renewal date, we generally cannot issue a refund for that billing cycle. We recommend reviewing your subscription settings and cancellation policy to avoid future charges. If you have specific concerns, please reach out to our support team for further assistance.
Refund processing times can vary depending on your bank or payment provider, but typically it may take anywhere from 5 to 10 business days for the refund to appear in your account. Please note that processing times are influenced by your financial institution's policies.
If you see a charge but don't have an active subscription, please check your payment history for any possible past subscriptions or associated accounts. If the charge remains unclear, contact our customer support with the transaction details for further assistance.
If you're unable to secure a refund directly from Blockr: Spam Text, SMS Blocker, consider reaching out to their customer service team again for further assistance. You can also explore escalating your request within their support system for more thorough review. Additionally, reviewing your account details and recent interactions may provide clarity and help in resolving your issue.
If Blockr: Spam Text, SMS Blocker refuses to issue a refund, you may want to carefully review their refund policy for any specific conditions. Additionally, consider reaching out to their support team again for further clarification or assistance. Checking your account details might also help ensure that everything is in order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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