Unexpected charges can often catch us off guard, especially when it comes to subscriptions that renew automatically. If you're looking for clarity on how Blox Boom refunds work, you've come to the right place. This guide will walk you through the eligibility criteria for refunds and outline the simple steps to request your money back swiftly. We’re here to ensure you have all the information you need for a smooth refund process.
What You Should Prepare Before Applying For Refund
Account Details: Ensure you have your Blox Boom account email and username ready for verification.
Transaction ID: Locate the specific transaction ID associated with the purchase you wish to refund.
Order Confirmation: Gather the order confirmation email which includes details of the purchase and the date it was made.
Payment Method Information: Have the payment method used (credit card, PayPal, etc.) and its last four digits available for cross-referencing.
Refund Request Reason: Clearly articulate the reason for your refund request, referencing specific issues with the product or service.
Timeframe Compliance: Verify that your refund request is within the acceptable timeframe as outlined in Blox Boom’s refund policy.
Screenshots of Issues: If applicable, prepare screenshots or documentation of any problems encountered with the product or service for submission.
Return Instructions (if applicable): If you are returning physical products, gather any return instructions provided during the purchase process.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Google Pay
3-5 working days
Apple Pay
3-5 working days
Crypto (Bitcoin, etc.)
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Blox Boom
At Blox Boom, users enjoy access to a variety of digital gaming services and products. Eligibility for refunds is determined based on specific user circumstances related to account management and usage. Understandably, refund inquiries may arise in certain situations, and it’s important to be aware of the criteria that could apply to your case.
Service Not as Described: If a service does not match the description provided at the time of purchase, users may be eligible for a refund.
Technical Issues: Users experiencing significant technical difficulties that prevent access to services may find themselves eligible for a refund, especially if such issues persist despite troubleshooting efforts.
Subscription Cancellations: In cases where a user cancels a subscription prior to the next billing cycle but notices charges that coincide with the cancellation timeframe, this situation may warrant a review for refund possibilities.
Unused Purchases: If a user has made a purchase but has not utilized the service or product, they may be eligible to inquire about a refund, depending on the specifics of the product purchased.
Billing Discrepancies: Users who notice charges that do not align with their account history or planned purchases may seek clarification and, if applicable, potentially qualify for a refund.
Community members are encouraged to review their account settings and ensure that all transactions align with their intended purchases and subscriptions. For any questions or to initiate a refund request, users should reach out to Blox Boom's customer support for tailored assistance based on their individual circumstances.
Step-by-Step Process to Request Your Blox Boom Refund Like a Pro
If you purchased through Blox Boom.com:
Go to the Blox Boom website and log into your account.
Navigate to the Account Settings section.
Click on Billing Information.
Locate the Subscription Details and select Request Refund.
Fill out the refund request form with details:
Mention that the subscription renewed without notice.
Indicate the account has been unused for the billing period.
Submit the form and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find your Blox Boom subscription and tap on it.
Select Report a Problem.
Choose Request Refund and provide your reason:
State that the account was unused during the billing cycle.
Mention that you were unaware of the renewal.
Submit your request and await further instructions.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the top-left corner.
Select Account.
Navigate to Purchase History.
Find the Blox Boom subscription and tap on it.
Click on Refund and fill in the request information:
Indicate that you did not use the service.
Mention the subscription renewed without prior notice.
Submit the request through the Google Play interface.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to the Manage Account page.
Find the section for Subscriptions.
Locate your Blox Boom subscription.
Select Cancel Subscription if required, then proceed to Request Refund.
When prompted, provide reasons such as:
The service was not utilized during this billing period.
The subscription renewed unexpectedly.
Submit your refund request and check your email for confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to request a refund for my account. The details of the billing situation are as follows: [describe reason].
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your reference, if applicable.
Could you please confirm receipt of this request and provide me with an update within 3-5 business days?
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is being reviewed.
This status means your request is in the queue for evaluation. Please allow up to 3 business days for processing.
Processing
The refund is currently being processed by our team.
Your refund is actively being reviewed and prepared. This typically takes 2-5 business days.
Refunded
The refund has been successfully issued.
The amount has been returned to your original payment method. Please allow up to 7 business days for the funds to appear.
Partially Refunded
A portion of your refund has been successfully issued.
You will receive a partial refund for the items returned. The remaining amount will be charged as per our policies.
Completed
The refund process is complete, and the transaction is closed.
You have successfully received your refund, and no further action is needed on your part.
Cancelled
Your refund request has been cancelled.
This means your request has been terminated, and you will not receive a refund for this transaction. If this was a mistake, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Blox Boom, users often navigate various subscription plans and features, leading to scenarios where refunds may be necessary. Here are some examples of situations where refunds were successfully claimed:
Subscription Downgrade: A user decided to downgrade their subscription plan after realizing they were utilizing fewer features than anticipated. After reaching out to customer support, they received a refund for the difference in pricing for the next billing cycle, which allowed them to enjoy a more suitable plan for their needs.
Unintended Subscription Renewal: After trying out Blox Boom's services, a customer forgot to cancel their subscription before the renewal date. Upon contacting support and explaining their situation, they were issued a refund for the latest charge, as they didn't use the service after the trial ended.
Promotional Code Issues: A user attempted to apply a promotional code during their subscription sign-up but encountered a technical glitch. After bringing this to Blox Boom's attention, the team processed a refund to accommodate the desired promotional rate, enhancing the user's experience with the platform.
Feature Misunderstanding: A customer was initially excited about a feature that turned out not to meet their needs as expected. After a brief review period, they contacted Blox Boom to discuss their misunderstanding and received a refund for the feature's cost, allowing them to seek alternatives without financial penalty.
The Easiest Way to Get a Blox Boom Refund
If you're frustrated trying to get a refund from Blox Boom—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Blox Boom is straightforward, thanks to our dedicated tools and updates that keep you informed every step of the way. Here’s how to efficiently monitor your refund:
Email Updates: Keep an eye on your email inbox for notifications from Blox Boom. We send updates whenever there’s a change in your refund status, including when it’s initiated, processed, and completed.
Account Dashboard: Log into your Blox Boom account and navigate to the Order History section. Here, you’ll find detailed information about your orders, including the current status of any refunds you’ve requested.
In-App Notifications: If you’re using the Blox Boom mobile app, ensure you enable notifications. We provide real-time updates within the app for a seamless tracking experience.
Billing Section: Visit the Billing section under your account settings. This area not only shows your transaction history but also outlines refund requests and their statuses.
Progress Information: Each refund status update includes relevant details, such as the expected timeframe for processing and any additional actions needed from you, if applicable.
Customer Support: If you have any questions or the status seems unclear, our customer support team is always ready to assist. Reach out through the Help Center for direct inquiries.
FAQ
Refunds for subscriptions at Blox Boom are typically not provided if the cancellation is not completed before the renewal date. We recommend reviewing the cancellation policy detailed on our website to understand the terms and conditions. If you have any further questions, please reach out to our support team for assistance.
Refund processing times can vary depending on your payment method and financial institution. Typically, refunds are processed within 5 to 10 business days after approval, but it may take longer for the funds to appear in your account due to bank processing times.
If you see a charge from Blox Boom but do not have an active subscription, please first check your account to ensure no subscriptions are currently active. If everything appears correct, reach out to our customer support team with details of the charge for further assistance in resolving the issue.
If you're unable to obtain a refund directly from Blox Boom, consider reaching out to their customer service team again for further assistance or clarification on your request. Additionally, you might explore escalating your issue within their support system to ensure it receives appropriate attention. Reviewing your account details and communication history may also provide helpful insights.
If Blox Boom refuses to issue a refund, it's recommended to carefully review their refund policy to understand the specific criteria and conditions. You may also want to reach out to customer support again for clarification or additional assistance regarding your request. Checking your account details for any relevant information might also provide insights into the situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)