It's common for users to overlook billing details, often only noticing unexpected charges when they appear, such as an automatic subscription renewal. This guide is designed to clarify how refunds work for Bloxels: Build Your Own Games, outlining who is eligible for a refund and providing a straightforward process to request your money back swiftly. Whether you have questions or need assistance, we're here to ensure you understand your options and navigate the refund process with ease.
What You Should Prepare Before Applying For Refund
Account Information: Your Bloxels account email and username to verify your identity.
Purchase Confirmation: The original email receipt or confirmation number from your purchase for proof of the transaction.
Transaction ID: The specific transaction ID associated with your purchase, which can usually be found in your account order history.
Game Details: Information about the specific game or content purchased that you are seeking a refund for.
Refund Reason: A clear explanation of why you are requesting the refund, such as technical issues or dissatisfaction with the product.
Previous Correspondence: Any prior emails or communication with Bloxels support regarding the issue or refund request.
Device Information: Details about the device on which you downloaded or attempted to play Bloxels, including the operating system version.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Gift Card
Up to 2 weeks
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Bloxels: Build Your Own Games
At Bloxels: Build Your Own Games, users have specific rights regarding their purchases and access to services. Understanding your eligibility for refunds is essential, especially in the context of the digital products and services offered. Bloxels enables users to create and share games, making it important for users to be aware of the circumstances under which they might qualify for a refund.
The following situations may qualify for a refund from Bloxels:
Product Dissatisfaction: If users experience technical issues that prevent them from accessing the features of Bloxels as advertised, they may inquire about a refund or replacement.
Billing Errors: If there is an unexpected billing amount for services, users can seek clarification and resolution regarding their charges.
Account Management Issues: Users may encounter difficulties managing their account settings or subscriptions that may warrant assistance or potential refunds based on the guidance provided by Bloxels support.
Service Interruptions: In the event of extended service downtime that significantly affects user experience, users can explore eligibility for a refund during that period.
Third-Party Purchases: If users purchase physical products related to Bloxels (such as game kits) and find them defective upon receiving, they might reach out for returns or exchanges based on Bloxels’ policies.
For detailed information on specific eligibility and processes, users are encouraged to review the terms of service or contact Bloxels support for clarification tailored to their individual circumstances.
Step-by-Step Process to Request Your Bloxels: Build Your Own Games Refund Like a Pro
If you purchased through Bloxels.com:
Visit bloxels.com and log into your account.
Navigate to your profile settings by clicking on your account name in the top right corner.
Select the Billing option from the dropdown menu.
Locate the section for Subscription Details.
Look for the recent billing charge and click on Request Refund.
In the message section, mention that the subscription renewed without notice and that you were unable to use the account during the billing cycle.
Submit your request and wait for a confirmation email regarding your refund.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap your Apple ID at the top.
Select Subscriptions.
Find Bloxels in the list and tap on it.
Scroll down and tap on Report a Problem.
Select the Item was not as expected option.
In the description, emphasize that the subscription auto-renewed, and specify that you were not using the service.
Submit the report.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon (three horizontal lines) at the top left.
Select Account and then Purchase History.
Locate the charge for Bloxels and tap on it.
Tap on Refund or Request a Refund.
In your message, state that the subscription renewed without notice and mention you did not use it.
Submit your refund request.
If you purchased through Roku:
Go to the Roku website and log into your account.
Click on Your Account and navigate to Manage your subscriptions.
Find Bloxels in your list of subscriptions.
Select Cancel Subscription.
After canceling, look for a Contact Us link to reach customer service.
In your message, mention the cancellation and that you did not utilize the service, requesting a refund for the last charge.
Send your message and wait for a response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Bloxels: Build Your Own Games for Refund
Script
Copy
Subject: Refund Request – Bloxels: Build Your Own Games Account [Your Email]
Dear Bloxels Support Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
Please find attached documentation for your reference (if applicable).
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet reviewed.
Please wait; processing can take 1-3 business days.
Processing
Your refund is currently being processed by our team.
Your refund should be completed within the next 2-5 business days.
Refunded
Your total purchase amount has been successfully refunded.
Check your payment method; the funds should be available shortly.
Partially Refunded
A portion of your purchase has been refunded.
Only some items may be returned or refunded; check your order details.
Completed
The refund process is finished, and no further action is needed.
Your account has been updated; enjoy your Bloxels experience!
Rejected
Your refund request has been reviewed and declined.
Please review our refund policy; if you have questions, contact support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Here are some real user scenarios illustrating how customers successfully claimed refunds while engaging with Bloxels: Build Your Own Games:
A user decided to upgrade their account to access premium features but later realized that they didn’t need the additional capabilities. They contacted customer support and were able to receive a refund for the upgrade within the trial period.
After purchasing a physical Bloxels set, a customer discovered that it was inadvertently duplicated in their order. They reached out to the support team, explained the situation, and received a prompt refund for the extra set.
An educational institution subscribed to Bloxels for a class project but found that the subscription no longer fit their curriculum. After consulting with the support team regarding their options, they successfully claimed a refund for the unused portion of the subscription term.
A longtime user decided to cancel their subscription after a year but received an email reminder about an upcoming renewal. They inquired about their cancellation status and, upon clarification that they had indeed canceled within the timeframe, they were able to request and receive a refund for the renewal charge.
The Easiest Way to Get a Bloxels: Build Your Own Games Refund
If you're frustrated trying to get a refund from Bloxels: Build Your Own Games—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Keeping track of your refund status with Bloxels: Build Your Own Games can ensure a smooth experience. To efficiently monitor your refund progress, follow these specific tips tailored to Bloxels' systems and communication methods.
Email Notifications: After initiating a refund, you will receive an email confirmation from Bloxels. Check your inbox for updates detailing the status of your refund, including any relevant processing times and confirmation numbers.
Account Dashboard: Log into your Bloxels account and navigate to the Account Settings. From there, select the Order History section. Here, you can view details about your refund request and its current status.
In-App Notifications: If you are using the Bloxels mobile app, look for in-app notifications. These alerts will inform you of any changes to your refund status directly within the app, making it easy to keep track on the go.
Billing Section: Within your account settings, you can also access the Billing Section. This area provides specific details about all recent transactions and any refunds associated with them, including potential timelines for when you can expect your funds back.
Customer Support: If you need further assistance or clarification about your refund, don't hesitate to reach out to Bloxels' customer support. They can provide detailed updates and answer any questions you have about your refund's progress.
FAQ
Refund policies can vary based on your subscription type and purchase date. If you forgot to cancel on time, we recommend reaching out to our support team for assistance, as they can provide guidance based on your specific situation.
Refund processing times can vary depending on your payment method and bank policies. Typically, you may see the refund reflected in your account within 5-7 business days after it has been processed. Please allow additional time for your bank to complete the transaction.
If you see a charge but do not have an active subscription, please first check your account settings to confirm your subscription status. If the charge still seems unclear, contact Bloxels support for assistance, providing them with any relevant transaction details for further investigation.
If users are unable to receive a refund directly from Bloxels: Build Your Own Games, they may consider reaching out to customer service again for further assistance. Additionally, users can explore options to escalate their inquiries within the support system for a more thorough review. Reviewing their account details and ensuring all information is accurate may also help in resolving any issues.
If your refund request was denied, consider reviewing Bloxels' refund policy to understand the criteria for approvals. You might also want to reach out to customer support again for further clarification on your situation, ensuring all details about your purchase are accurate and up-to-date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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