It's not uncommon to overlook billing details until an unexpected charge catches you by surprise, perhaps due to an automatic subscription renewal. This guide is designed to clarify how Bolder Fit’s refund process works, who qualifies for a refund, and the straightforward steps you can take to request your money back efficiently. We aim to provide you with the information you need, ensuring a smooth and friendly experience as you navigate the refund process.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number from your purchase confirmation email or your Bolder Fit account.
Proof of Purchase: Gather the receipt or any confirmation emails that show your purchase details.
Product Condition: Ensure that the product is in its original packaging, if applicable, along with any tags and manuals.
Reason for Refund: Prepare a clear explanation of why you are seeking a refund (e.g., defective items, not as described).
Photos of the Product: Take clear pictures of the product, especially if there are defects or issues.
Bolder Fit Account Details: Be ready to provide your account email or username associated with your purchase.
Date of Purchase: Know the exact date when you made the purchase to expedite the process.
Return Shipping Documents: If returning a physical product, keep any shipping labels or tracking information provided during the return.
Communication History: Retain any previous correspondence with Bolder Fit regarding the issue, including support tickets or emails.
Payment Method Details: Have available the original payment method used, including the last four digits of your credit card.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Amazon Pay
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Bolder Fit
Bolder Fit specializes in offering quality fitness products and services designed to enhance your wellness journey. Understanding your rights and eligibility for refunds is important, as situations can arise that may affect your account management and subscription status. This section outlines the specific scenarios in which you may qualify for a refund in relation to Bolder Fit’s offerings.
Damaged or Defective Products: If you receive a product that is damaged or defective upon arrival, you may be eligible for a refund or exchange. It is advisable to report any issues within a specific timeframe after delivery.
Incorrect Items: In the event that you receive an item that does not match your order, such as the wrong size or type, you might qualify for a return and refund.
Service Issues: If you encounter significant problems with a subscription service, such as access issues or service outages, you may be eligible for a partial refund or credit, depending on the circumstances of the disruption.
Subscription Cancellations: If you cancel your subscription, you may have eligibility for a refund for any charges made after the cancellation period, contingent upon your account’s billing cycle and policies.
Product Return Window: Bolder Fit typically allows returns within a specified period following the purchase. If your return falls within this window and meets the return criteria, you may qualify for a refund.
It is essential to review Bolder Fit’s specific policies and guidelines regarding refunds to understand the processes involved in your circumstances. For personalized assistance, it’s always advisable to reach out to customer service for clarification on your eligibility.
Step-by-Step Process to Request Your Bolder Fit Refund Like a Pro
If you purchased through Bolder Fit.com:
Visit the Bolder Fit website and log into your account.
Navigate to the Account Settings page.
Click on Manage Subscription.
Select the Request Refund option.
Fill out the refund request form with your details:
Include why you are requesting a refund, such as that the subscription renewed without notice.
Mention that you have not used the account during the billing period.
Submit the form and wait for a confirmation email regarding your request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your name at the top to access your Apple ID.
Tap on Subscriptions.
Find and select your Bolder Fit subscription.
Tap Report a Problem and then select Request a Refund.
In the message box, mention that you were not aware your subscription was renewing. Highlight that you have not utilized the service recently.
Submit your request and await a response from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find your Bolder Fit subscription in the list.
Tap Cancel Subscription.
After cancellation, go back to your subscriptions and tap Report a Problem.
State that the subscription renewed unexpectedly and that you were unable to utilize the service.
Submit your request and check your email for further instructions.
If you purchased through Roku:
Go to the Roku website and log into your account.
Click on My Account and navigate to Manage Your Subscriptions.
Locate your Bolder Fit subscription in the list.
Click on Cancel Subscription.
After cancellation, email support@bolder.fit to request your refund.
In your email, mention that the subscription renewed without proper notice and highlight that you haven’t used the service.
Send the email and wait for a response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Bolder Fit for Refund
Script
Copy
Subject: Refund Request – Bolder Fit Account [Your Email]
Dear Bolder Fit Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation for your review.
I kindly request confirmation of this refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
You will receive an update within 3-5 business days.
Processing
Your refund is currently being reviewed and processed by our team.
Please allow up to 7 business days for completion.
Refunded
Your refund has been successfully processed.
The amount will reflect in your account within 5-10 business days.
Partially Refunded
Some items in your order were refunded, while others were not eligible.
You will be notified of the refunded amount and items that were not refunded.
Completed
The refund process is complete and your funds have been released.
You can check your account balance for confirmation.
Canceled
Your refund request has been canceled based on your choice or eligibility.
If this was a mistake, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Understanding how to successfully navigate refunds with Bolder Fit can enhance your experience as a user. Here are several scenarios where customers achieved refunds based on specific circumstances related to their use of Bolder Fit's services.
Product Return: A customer ordered a pair of resistance bands but found that they weren't suitable for their fitness routine. After contacting Bolder Fit's customer service within the 30-day return window, the customer received a full refund for the unused product.
Subscription Adjustment: A user decided to switch from a monthly plan to an annual subscription during a promotional period. After realizing the change had not applied correctly due to a timing issue, they reached out to support. Bolder Fit promptly refunded the initial monthly charge and updated the account to reflect the annual plan.
Service Interruption: A customer experienced a temporary disruption in access to Bolder Fit's online workout classes. Upon notifying support of the issue, they were granted a credit that effectively acted as a refund for the days the service was unavailable, allowing them to continue enjoying their membership without financial loss.
Miscommunication on Membership Levels: A user purchased a premium membership but was mistakenly charged for a standard membership due to a misunderstanding of the promotional pricing. After clarifying the situation with customer support, they received a refund for the difference, allowing them to fully utilize the premium features they intended to access.
The Easiest Way to Get a Bolder Fit Refund
If you're frustrated trying to get a refund from Bolder Fit—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Bolder Fit is a straightforward process designed to keep you informed and updated. Here are some efficient ways to check the status of your refund:
Email Notifications: Bolder Fit communicates refund updates directly via email. Keep an eye on your inbox for notifications regarding the status of your refund request. Look for emails specifically titled 'Refund Update' for the most relevant information.
Account Dashboard: To view detailed information about your refund, log into your Bolder Fit account. Navigate to the 'Order History' section in your account dashboard where you can find the current status of your refund requests along with any relevant details.
Mobile App Alerts: If you utilize the Bolder Fit mobile app, check the 'Notifications' section. Here, you will receive timely updates about your refund progress, ensuring you stay informed on-the-go.
Billing Section Insights: For a clearer understanding of your refund, visit the 'Billing' section under account settings. This area provides a breakdown of transactions and shows pending refunds along with estimated timelines.
Customer Support: If you still have questions regarding your refund status, make use of Bolder Fit's customer support options. Reach out via the support chat feature available in your account for real-time assistance.
FAQ
Bolder Fit typically adheres to a strict cancellation policy, which means that if the cancellation is not processed in time, refunds may not be available for that billing cycle. We recommend reviewing our cancellation policy for specific details, as our customer support team is also available to assist you with any questions or concerns regarding your account.
Refund processing times can vary depending on your payment method and bank policies. Typically, once your refund is processed by Bolder Fit, it may take 5 to 10 business days for the funds to appear in your account. Please check with your bank for specific timelines regarding their processing.
If you see a charge but do not have an active subscription, please first check your account on our website to confirm your subscription status. If you believe the charge is an error, contact our customer support team with the details of the transaction, and they will assist you in resolving the issue.
If you are unable to receive a refund directly from Bolder Fit, consider reaching out to their customer service team again for further assistance. You may also want to explore escalating your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details may provide more context regarding your purchase and available options.
If Bolder Fit refuses to issue a refund, it's advisable to review their refund policy to ensure all conditions have been met. You can also reach out to their customer support team again for clarification or additional assistance. Additionally, verify your account details to confirm the request aligns with their refund criteria.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)