Many users only consider billing issues when an unexpected charge appears, such as an automatic subscription renewal. This guide is designed to clarify how refunds work for Boost Collective Pro, detailing who is eligible and outlining the straightforward steps to request your money back quickly. Our aim is to provide you with the information you need to navigate the refund process with ease and confidence.
What You Should Prepare Before Applying For Refund
Account Login Information: Ensure you have your Boost Collective Pro account credentials ready to access your account details.
Transaction ID: Locate the specific transaction ID associated with your purchase, which is crucial for processing your refund.
Invoice or Receipt: Gather any email receipts or invoices from Boost Collective Pro that detail the purchase date, services rendered, and payment confirmation.
Reason for Refund: Prepare a clear explanation stating the reason for your refund request, as this is often required for evaluation.
Supporting Documentation: If applicable, compile any supporting materials like screenshots, emails, or communication that substantiate your refund claim.
Payment Method Information: Have details of the payment method used handy (credit card information, PayPal account, etc.) to expedite the refund process.
Subscription Status: If applying for a refund on a subscription, check your current subscription status and any relevant renewal dates.
Feedback on Service: If relevant, be prepared to offer feedback on your experience with the services provided, which may assist in the review process.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Interac e-Transfer
1-2 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Boost Collective Pro
At Boost Collective Pro, users have specific rights regarding their subscriptions and services. Understanding your eligibility for a refund is important in ensuring you receive the best experience. Refund eligibility is closely tied to your account management, subscription details, and specific service circumstances.
The following situations may qualify you for a refund:
Service Not Delivered: If a service was not provided as outlined in your subscription agreement, you might be eligible for a refund.
Account Cancellation Within Grace Period: If you decide to cancel your subscription within the outlined grace period after the initial subscription or renewal, a refund could apply.
Billing Discrepancies: In instances where there’s a misunderstanding about the billed amount versus the agreed subscription price, users may qualify for a refund after clarification.
Technical Issues Affecting Service: If technical difficulties significantly impair your ability to use the service and are not resolved within a reasonable timeframe, you might be eligible for a refund.
Service Changes Not Accepted: If there are changes to your subscription that you did not agree to and you notify Boost Collective Pro within a specified timeframe, you could be eligible for a refund.
Users are encouraged to review their subscription terms and reach out to customer support for clarification on specific situations regarding refunds and eligibility.
Step-by-Step Process to Request Your Boost Collective Pro Refund Like a Pro
If you purchased through Boost Collective Pro.com:
Visit the Boost Collective Pro website and log into your account.
Navigate to the Account Settings section.
Click on Billing to view your payment history.
Locate the transaction you wish to refund.
Select Request Refund for that transaction and fill out the form.
Mention that the service was unused.
Note if the subscription renewed without prior notice.
Explain any relevant issues with service delivery.
Submit the form and await confirmation via email.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions from the options.
Find your Boost Collective Pro subscription and tap it.
Select Report a Problem.
Choose the reason for your refund request.
Mention that the subscription renewed unexpectedly.
Emphasize that the account had been unused during the billing period.
Follow the prompts to submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Select Account from the menu.
Tap on Purchase History to find your transaction.
Choose the transaction related to Boost Collective Pro.
Tap on Report a problem.
Select Request a refund.
Mention that the subscription renewed unintentionally.
Briefly explain that the service was not utilized.
Submit your refund request and check your email for updates.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Select Manage Account from the dropdown menu.
Click on My Subscriptions.
Find and select your Boost Collective Pro subscription.
Click on Cancel Subscription first.
Then scroll down to the section that allows you to request a refund.
Indicate that the subscription renewed without notification.
State that the account was effectively inactive.
Follow the instructions to complete your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Boost Collective Pro for Refund
Script
Copy
Subject: Refund Request – Boost Collective Pro Account [Your Email]
Dear Boost Collective Pro Team,
I hope this message finds you well.
I am writing to discuss my billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount]. Attached to this email is the relevant documentation for your reference.
Could you please confirm receipt of this email and my request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
Your request is under review; it may take up to 3 business days to update.
Processing
Your refund is being processed by our team.
Please allow 5-7 business days for the refund to be credited back to your payment method.
Refunded
The full refund has been processed successfully.
You should see the amount credited back in your account shortly.
Partially Refunded
A portion of your refund request has been approved.
You will receive a partial amount back, and the details will be emailed to you.
Completed
The refund process is fully completed.
Your refund is finalized and you can verify it in your account.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Boost Collective Pro, users may occasionally find themselves needing to request a refund for various reasons. Here are some realistic scenarios where customers successfully claimed refunds:
Subscription Downgrade Request: A user decided to downgrade their subscription plan to better suit their current needs. They reached out to customer support through the Boost Collective Pro platform and successfully received a prorated refund for the remaining days in their previous, higher-tier subscription.
Service Interruption Resolution: A business owner encountered a temporary service interruption during a critical peak time. After notifying Boost Collective Pro's support team, they were promptly offered a refund for the days affected, ensuring their satisfaction with the service.
Account Management Inquiry: A user mistakenly thought their payment was processed for a service they no longer required. After clarifying their account status with the support team, they were able to claim a refund for the recent charge with ease, adjusting their subscription according to their actual usage.
Product Return Policy: A creative agency that ordered design templates realized they needed different formats than provided. They contacted Boost Collective Pro’s customer support, where their request for a refund was handled swiftly according to the platform's product return policy.
The Easiest Way to Get a Boost Collective Pro Refund
If you're frustrated trying to get a refund from Boost Collective Pro—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Staying informed about your refund status is crucial for managing your finances effectively. At Boost Collective Pro, we’ve streamlined the refund tracking process to ensure you receive timely updates and can easily access your refund information. Here’s how to track your refund status efficiently:
Email Notifications: After you initiate a refund request, look for an email confirmation from Boost Collective Pro. This email will contain details about your request and a estimated timeline for processing.
In-App Notifications: If you’re using the Boost Collective Pro mobile app, you will receive push notifications that provide real-time updates on your refund status.
Account Dashboard: Log into your Boost Collective Pro account and navigate to the Order History section. Here, you can find the status of each transaction, including pending, approved, or completed refunds.
Billing Section: To track the financial details related to your refund, check the Billing section within your account settings. This area provides a summary of all transactions, including any refunds processed.
Detailed Progress Updates: As your refund request progresses, you will receive updates that guide you through each stage—from request received to refund issued. Keep an eye on these updates to stay informed.
Customer Support: If you need further assistance, our dedicated customer support team is available to assist you with any inquiries about your refund status. You can reach them through the Help Center within your account.
FAQ
Unfortunately, if you forget to cancel your subscription before the renewal date, we are unable to process a refund for that billing period. We recommend setting reminders to ensure you have ample time to manage your subscription. If you have any specific concerns, please feel free to reach out to our customer support for assistance.
Refunds from Boost Collective Pro typically take 5 to 10 business days to process, depending on your financial institution's policies. Once initiated, you should receive a notification confirming the refund, but the actual posting time may vary by bank.
If you see a charge from Boost Collective Pro but do not have an active subscription, please check your account details for any past subscriptions or trials. If you still believe the charge is incorrect, we recommend contacting our customer support team with your transaction details to assist you further.
If you are unable to receive a refund directly from Boost Collective Pro, consider reaching out to their customer service team for further assistance or clarification. Additionally, you may explore escalating your inquiry within their support system to potentially find a resolution. Reviewing your account details and previous communication may also help in understanding your options.
If Boost Collective Pro has declined your refund request, it's advisable to carefully review their refund policy for clarity on eligibility and processes. Additionally, you may want to reach out to their support team again for further assistance or clarification regarding your specific situation. Checking your account details for any relevant information may also provide insight into the matter.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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