We understand that billing can often be an afterthought until an unexpected charge catches your attention. At BossMan Hauling & Sanitation, we aim to make the refund process as straightforward as possible for our valued customers. This guide provides clear information on how our refund policy works, who is eligible for a refund, and the simple steps to request your money back swiftly. We’re here to help you navigate this process with ease and confidence.
What You Should Prepare Before Applying For Refund
Account Information: Your account number or address associated with BossMan Hauling & Sanitation services.
Service Details: Specify the service you are requesting a refund for, such as residential trash pickup, bulk item disposal, or any special sanitation services.
Transaction ID: Have the specific transaction ID handy, which can be found in your payment confirmation email or your account statement.
Date of Service: Provide the date of the service for which you are requesting the refund.
Proof of Service: If applicable, include any documentation that confirms the service was provided, such as service tickets or notices.
Communication Records: Keep any previous communication with the BossMan Hauling team regarding the service issue, including emails or call logs.
Refund Reason: Clearly articulate the reason for the refund request, such as service not provided, package discrepancy, or overcharge issues.
Contact Information: Ensure your current phone number and email address are included for follow-up regarding your refund request.
Proof of Payment: Attach any receipts or payment confirmations that support your request for a refund, such as credit card statements or confirmation emails.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Cash
Immediate at service cancellation
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from BossMan Hauling & Sanitation
At BossMan Hauling & Sanitation, users have specific rights regarding their service and billing. Eligibility for a refund can depend on various account management scenarios, especially considering our waste removal and sanitation services. Understanding these scenarios will help clarify the circumstances under which users might be eligible for a refund.
Service Disruption: If there is a persistent or significant disruption in service delivery, users may qualify for a refund corresponding to the period during which service was not provided.
Service Changes: If a user experiences an uncommunicated change in a scheduled pickup or service level that does not meet their agreement, they might be eligible for a refund for that service period.
Prepaid Service: For users who pay in advance for a certain duration of service, if the service is discontinued before the prepaid period ends, they may be eligible for a prorated refund based on the remaining balance of their service period.
Incorrect Billing: Users who notice discrepancies in their billing that do not align with their service plan may qualify for a review of their account, potentially leading to a refund of any overcharges once confirmed.
Users seeking clarification about their eligibility for a refund are encouraged to reach out directly to BossMan Hauling & Sanitation for assistance tailored to their specific circumstances.
Step-by-Step Process to Request Your BossMan Hauling & Sanitation Refund Like a Pro
If you purchased through BossMan Hauling & Sanitation.com:
Scroll to the bottom of the page and click on Contact Us.
Fill out the contact form with the following details:
Your name and account information.
The date of the charge.
Indicate that you would like a refund for your subscription.
In the message section, mention that the subscription renewed without notice.
Submit the form and wait for a response from customer support.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Tap on Subscriptions.
Select the BossMan Hauling & Sanitation subscription.
Look for an option to Report a Problem or Cancel Subscription.
If prompted, select This was unwanted or unauthorized for refund consideration.
Confirm the request and provide additional details about the renewal notice.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find and select your BossMan Hauling & Sanitation subscription.
Select Request refund.
In the request form, mention that you were not aware the subscription would renew, focusing on the lack of notification.
Submit your request.
If you purchased through Roku:
Go to the Roku website and sign into your account.
Navigate to the Manage Account section.
Click on My subscriptions.
Locate your BossMan subscription and select it.
Look for a Cancel Subscription option, if necessary.
Visit the Contact Support page and use the given contact form to initiate a refund request.
In your message, emphasize that the subscription continued without prior notification.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to BossMan Hauling & Sanitation for Refund
I am writing to bring to your attention a billing situation regarding my account. [describe reason]
In light of this, I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your reference.
Please confirm the receipt of this request and the status of the refund process within 3-5 business days.
Thank you for your attention to this matter. If you need any further information, feel free to contact me at [Your Phone Number].
Sincerely, [Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
We are processing your request, please allow up to 3 business days for an update.
Processing
Your refund is currently being processed by our team.
You will receive a confirmation email once it has been submitted for payment.
Refunded
Your refund has been successfully issued to your original payment method.
Check your account; the funds should be available within 5-7 business days depending on your bank.
Partially Refunded
A portion of your refund has been processed, but not the full amount.
Review the details in your account; the remaining balance may still be under review.
Completed
The refund process is complete and all funds have been disbursed.
You will no longer see any pending charges; all is settled.
Canceled
Your refund request has been canceled, possibly at your request or due to policy reasons.
If you believe this is an error, please reach out to our customer service for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At BossMan Hauling & Sanitation, customers occasionally encounter situations where they seek refunds related to their service plans or billing. Here are some realistic scenarios where customers successfully claimed refunds:
Service Suspension Due to Equipment Issues: A customer experienced a delay in service pickup due to equipment failure on BossMan's side. After reaching out to customer service to clarify the situation, they were informed of a pro-rated refund for the missed service day, which was promptly processed.
Change in Service Needs: A family decided to downsize their waste management needs and needed to switch from a weekly pickup to a bi-weekly service plan. Upon contacting BossMan Hauling to update their plan, they inquired about the difference in charges and received a refund for the remaining balance on their previous plan.
Incorrect Billing Cycle: A customer noticed that their billing statement reflected an incorrect cycle due to a recent plan change. After verifying their account details with the support team, they received a refund for the overcharge that was made during the transition period.
Promotional Credit Application: A customer signed up for a promotional offer that included a credit towards their next bill. After ensuring the promotion was applied, they realized it wasn’t reflected in their account. After contacting customer service, the credit was successfully applied and a refund for the charge difference was issued.
The Easiest Way to Get a BossMan Hauling & Sanitation Refund
If you're frustrated trying to get a refund from BossMan Hauling & Sanitation—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Staying informed about your refund status with BossMan Hauling & Sanitation is straightforward. To ensure you receive timely updates and track the progress of your refund efficiently, follow these specific steps:
Check Your Email: After processing your refund request, BossMan Hauling & Sanitation will send a confirmation email detailing the amount and estimated processing time. Look for emails from info@bossmantrash.com to stay updated.
Utilize the Mobile App: If you have the BossMan Hauling & Sanitation app, navigate to the 'Refunds' section under your account settings. This section provides real-time updates on the status of your refund.
Visit Your Account Dashboard: Log in to your account on bossmantrash.com and go to the 'Order History' tab. Here, you can find the details of your recent transactions, including any pending refunds.
Billing Section Inquiries: For a comprehensive look at all financial transactions, head to the 'Billing' section in your account. Any refunds processed will be reflected in this area, showing current statuses and dates of initiation.
Customer Support Alerts: If you have specific inquiries about your refund, reach out to customer support via the in-app messaging feature or the contact form on our website. Our team can provide you with personal updates on your refund status.
FAQ
At BossMan Hauling & Sanitation, we understand that sometimes plans change unexpectedly. Unfortunately, our policy states that refunds for missed cancellation deadlines cannot be issued. We encourage you to reach out to our customer service team for any questions or to discuss your situation further.
Refunds typically take 5 to 10 business days to process, depending on your financial institution's policies. Once processed, you will receive a confirmation notification, and the funds should appear in your account shortly thereafter. Thank you for your patience as we ensure all transactions are handled efficiently.
If you see a charge but do not have an active subscription, please check your email for any confirmation messages regarding a previous transaction or service. You can also reach out to our customer support team through our website for assistance in resolving the matter.
If you're unable to obtain a refund directly from BossMan Hauling & Sanitation, consider reaching out to customer service again to clarify your situation. You may also want to explore escalating your request within their support system for further assistance. Additionally, reviewing your account details and transaction history might provide useful insights into your request.
If you encounter a situation where BossMan Hauling & Sanitation is unable to issue a refund, consider reviewing their refund policy in detail to understand the terms and conditions that apply. You may also want to reach out to their customer support again for further clarification or to discuss your concerns. Additionally, ensure that all account details and transaction information are accurate to facilitate a smooth resolution.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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