Unexpected charges can be surprising, especially when a subscription renews automatically without being noticed. This guide will provide a clear overview of how refunds work with Brease, who qualifies for a refund, and the straightforward steps needed to request your money back efficiently. Our goal is to help you navigate the process with ease and ensure you're well-informed about your options.
What You Should Prepare Before Applying For Refund
Account Information: Your Brease account email address and password to access your account details.
Order History: A record of your recent purchases, including order numbers for the items you wish to return.
Receipt or Invoice: A digital copy of the receipt or invoice for the product/service you are seeking a refund for.
Reason for Refund: A detailed explanation of why you are requesting the refund, including any specific issues with the product/service.
Transaction ID: Include the transaction ID from the purchase, which can be found in your order confirmation email.
Timeframe of Purchase: Ensure your refund request falls within Brease's standard refund window, usually indicated in their return policy.
Photos or Documentation: Any relevant photos or documentation supporting your claim, especially if there are defects or issues with a physical product.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Brease
At Brease, we value our users and strive to maintain transparency regarding eligibility for refunds related to our services. Understanding your rights in managing your account and subscriptions can help ensure a smooth experience. Below are the circumstances under which users may qualify for a refund based on their specific situations:
Subscription Cancellations: If you cancel your subscription within the designated trial period or refund window, you might be eligible for a refund for the unused portion of the service.
Service Downtime: In the event that the Brease service experiences significant downtime or outages that impact your usage, this may qualify you for a refund for the period affected.
Billing Cycle Adjustments: If there are adjustments made to your billing cycle that lead to misunderstandings about payment periods, you might be eligible for a refund based on your account status.
Promotional Offer Discrepancies: If promotional offers or discounts applied to your account were not correctly reflected in your billing, this could make you eligible for a refund based on the incorrect charge.
Account Upgrades or Downgrades: If you change your account type and experience billing issues related to the transition, you may qualify for a refund depending on the details of your account changes.
For any refund inquiries, we encourage you to reach out through our support channels, where our team is ready to assist you in addressing your specific account situation.
Step-by-Step Process to Request Your Brease Refund Like a Pro
If you purchased through Brease.com:
Visit breaseworld.com and log in to your account.
Navigate to the Account Settings section.
Locate the Manage Membership or Billing History option.
Find the transaction that you want to request a refund for and click on Request Refund.
In the refund message, mention that the subscription renewed without notice and that you would like assistance in resolving this.
Submit the request and check for a confirmation email regarding your refund.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Brease subscription.
Select Report a Problem and choose the option to request a refund.
Outline in the description that the service was unused during the billing period.
Submit your request and await the update from Apple.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap on the Menu icon and select Subscriptions.
Find your Brease subscription and tap on it.
Select Report a problem.
In the message, mention that you were not aware of the renewal and would like a refund.
Submit your request and keep an eye on your email for a response.
If you purchased through Roku:
Log in to your Roku account on the website.
Navigate to the Manage account section.
Go to Subscriptions and find your Brease membership.
Select Cancel Subscription to stop future charges.
After cancelling, use the Contact us option on the website to reach customer support.
In your message, mention that you need a refund for the most recent charge as you did not utilize the service.
Send your inquiry and wait for their confirmation or follow-up.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to you regarding my account associated with the email [Your Email]. On [Billing Date], the billing situation is as follows: [describe reason].
In light of this, I would like to request a refund in the amount of [Amount]. I have attached the relevant documentation for your reference.
I kindly ask for your confirmation regarding this request within 3-5 business days. Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received & is waiting for approval.
You will be notified once your request is reviewed, generally within 3-5 business days.
Processing
Your refund is currently being processed by our team.
Expect the refund to be completed within 5-7 business days.
Refunded
Your refund has been completed & the funds have been returned.
The amount should reflect in your account within 3-5 business days, depending on your bank.
Partially Refunded
A portion of your refund has been processed.
Please check your transaction history for details on the amount refunded.
Completed
Your refund request is finalized & no further action is required.
You will receive a confirmation email along with a summary of the transaction.
Canceled
Your refund request has been canceled & no further processing will occur.
If you believe this is an error, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Brease, we understand that our users may encounter various circumstances that lead to refund requests. Here are a few real user scenarios highlighting when and how refunds were successfully claimed:
A user decided to upgrade their subscription to a higher tier mid-month. After realizing that the new features were not necessary, they contacted customer support to downgrade and received a prorated refund for the unused portion of the higher plan.
A customer scheduled a personal training session but faced an unexpected schedule conflict. After reaching out to our support team within the cancellation period, they successfully received a refund for the missed session as per our cancellation policy.
A user purchased a fitness program but found it didn’t meet their expectations. After explaining their experience with customer service, they were granted a full refund since the request was made within the satisfaction guarantee period.
A subscriber reviewing their account managed to identify an extra fee from an additional service they no longer used. After reaching out for clarification, they learned that the service was automatically renewed and after a brief discussion, they were able to get a refund for the last month’s charge.
The Easiest Way to Get a Brease Refund
If you're frustrated trying to get a refund from Brease—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Brease is simple and efficient, thanks to our user-friendly tools and communication methods. Here’s how you can stay updated on your refund progress:
Email Notifications: Keep an eye on your inbox! Brease sends email updates regarding the status of your refund, including confirmation when the refund is processed and any expected timelines.
In-App Notifications: If you have the Brease mobile app, you will receive real-time notifications about your refund status. Make sure to enable push notifications to stay informed.
Account Dashboard: Log into your Brease account and navigate to the Order History section. Here, you can see a detailed view of all your transactions, including any pending or completed refunds.
Billing Section: In the Billing section of your account settings, you can view your refund requests and their current status. This includes information on when you can expect the funds to be returned.
FAQ and Support: For specific inquiries regarding your refund, check our FAQ section or contact Brease support directly through the Help Center. We provide updates and information tailored to your account history.
FAQ
Refunds for missed cancellation deadlines are generally not provided, as users are responsible for managing their subscription timelines. However, we encourage you to reach out to our customer support team, as we may be able to assist you based on your individual circumstances. We're here to help in any way we can!
Refunds typically take 5 to 10 business days to process after they have been initiated. The exact time for the funds to appear in your account may vary based on your bank's policies. We appreciate your patience during this process.
If you see a charge but don't have an active subscription, please check your account to ensure there's no oversight. If everything appears correct and you still believe the charge is in error, reach out to our customer support team for assistance. They will help you clarify the situation and guide you through the next steps.
If you are unable to secure a refund directly from Brease, consider reaching out to customer service again for further assistance. You might also explore escalating your inquiry within Brease's support system to ensure your concerns are thoroughly addressed. Additionally, reviewing your account details or purchase history may provide clarity on your situation.
If Brease denies your refund request, consider reviewing their refund policy to ensure all criteria were met. You may also reach out to their customer support again for further clarification or assistance. Additionally, double-check your account details to confirm that all necessary information is accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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