How to Get a Breathe Naturals Refund

• Order Number: Locate your unique order number found in the confirmation email or your account.
• Proof of Purchase: Gather your receipt or invoice to confirm the details of your purchase.
• Product Condition: Ensure the product is returned in its original condition, including packaging and any accessories.
• Reason for Refund: Write a brief explanation for your refund request, specifying if it was due to product dissatisfaction or another issue.
• Date of Purchase: Note the purchase date to ensure it falls within the refund policy window.
• Account Email: Have your account email handy for verification purposes when submitting the request.
• Transaction ID: If applicable, find the transaction ID from your payment method for easier processing.

*Working days are Monday to Friday, and don't include public holidays.

At Breathe Naturals, we understand that customer satisfaction is paramount, and we strive to provide transparency regarding your rights and eligibility for refunds. As a business focused on high-quality natural health products, our refund eligibility is tailored to specific situations that may arise concerning our offerings.

Refund eligibility may qualify under certain circumstances which include:

• Defective Products: If you receive a product that is defective or not as described, you may be eligible for a refund upon review of the return request.
• Order Errors: In the event of receiving an incorrect order, you could potentially qualify for a refund or exchange to ensure you receive the desired products.
• Product Dissatisfaction: Should you find that a product does not meet your expectations based on the information provided, and you return it in accordance with our return policy, a refund may be processed.
• Subscription Adjustments: For users with subscriptions, if you wish to cancel and notice charges after performing the cancellation, you may have options surrounding your billing that could lead to a refund, depending on the timing and status of your subscription.
• Return of Unopened Products: Products that remain unopened and are returned within the designated return window might qualify for a refund as per our policy.

We recommend reviewing our specific return policy guidelines for comprehensive details on the eligibility criteria applicable to your situation. Your satisfaction is important to us, and we are here to assist you in managing your account and ensuring that your experience with Breathe Naturals is positive.

At Breathe Naturals, we prioritize customer satisfaction, and our refund process is designed to address various user concerns effectively. Below are some real user scenarios illustrating how refunds have been successfully claimed:

• Subscription Adjustment: A customer decided to downgrade their subscription plan after realizing their needs had changed. They reached out through our customer service portal, and upon review, we promptly processed a refund for the difference in pricing for the remaining billing cycle.
• Product Quality Concern: An individual received their order of organic essential oils but found that one of the items did not meet their expectations in terms of scent. After contacting our support team with their feedback, we offered a refund for that specific item, ensuring they were satisfied with their overall experience.
• Account Cancellation: A long-term subscriber decided to cancel their subscription as they were taking a break from using our products. After following the cancellation process, they noted they had been charged for the upcoming cycle. By contacting our customer service, they clarified their cancellation timing and received a full refund for the recent charge in accordance with our policy.
• Shipping Issues: A customer experienced a delay in the delivery of their wellness kit. After checking in with our shipping department, they were informed that the package was lost in transit. We quickly issued a refund for the entire order, allowing them to reorder the products without issue.

Tracking your refund status with Breathe Naturals is a straightforward process that ensures you stay informed about your return or refund transactions. Here’s how you can efficiently monitor your refund status:

• Email Notifications: After initiating a refund, keep an eye on your email. Breathe Naturals sends updates detailing the progress of your refund. Look for emails with subject lines that include "Refund Update" to stay informed.
• Account Dashboard: Log into your Breathe Naturals account and head to the Order History section. Here, you can view the status of your refunds, including whether they are pending, processed, or completed.
• Mobile App Alerts: If you use the Breathe Naturals mobile app, you can enable push notifications. This feature will alert you whenever there’s a change in your refund status, ensuring you receive timely updates directly to your device.
• Billing Section Insights: Visit the Billing section of your account settings to find detailed information about your refunds. This area provides a breakdown of refunded amounts and transaction dates.
• Live Chat Support: If you have questions regarding your refund status, utilize Breathe Naturals’ live chat feature. Representatives can provide real-time updates on your refund status, which can be helpful for urgent inquiries.