Many users often overlook billing details until an unexpected charge catches their attention—such as an automatic subscription renewal. This guide is designed to clarify how Breathly's refund process works, who is eligible for a refund, and the simple steps you need to take to request your money back efficiently. We aim to provide you with the necessary information to navigate your options seamlessly and ensure your experience with Breathly remains positive.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address and username on Breathly.
Transaction ID: The specific ID for the purchase you are seeking a refund for, which can be found in your confirmation email.
Purchase Date: The exact date when the subscription or service was purchased.
Payment Method: The details of the payment method used (e.g., credit card, PayPal) and the last four digits of the card if applicable.
Reason for Refund: A clear explanation of why you are requesting the refund, referring to Breathly's refund policy.
Previous Correspondence: Any emails or communications regarding the issue leading to the refund request, if available.
Subscription Details: Information about your subscription plan, including renewal dates and any changes made.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Apple Pay
1-3 working days
Google Pay
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Breathly
At Breathly, we strive to provide our users with a seamless experience while utilizing our meditation and breathing exercises services. Understanding your rights in relation to refunds is essential, especially in the context of our subscription model. Users may have specific circumstances that could qualify for a refund.
The following situations may qualify for a refund:
Technical Issues: If a user experiences significant technical difficulties that prevent access to the service, they may inquire about a refund.
Service Unavailability: In the rare event that the Breathly app is entirely unavailable for an extended period, users might be eligible for a refund during that time.
Subscription Management: Users who have questions regarding their subscription status or wish to explore options related to renewal may find circumstances where a refund could apply.
Content Quality: If users feel that the content provided does not meet their expectations based on what was described, they may reach out to discuss possible refund options.
Trial Period: New users who cancel their subscription during the specified trial period may be eligible for a full refund, depending on the timing of the cancellation.
Step-by-Step Process to Request Your Breathly Refund Like a Pro
If you purchased through Breathly.com:
Visit the Breathly website and log into your account.
Navigate to the "Account Settings" section.
Select "Billing" from the menu options.
Locate the recent transaction that you wish to request a refund for.
Click on "Request A Refund" next to the transaction.
In the message field, mention that you did not receive proper notification about the renewal.
Submit the request and monitor your inbox for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Breathly subscription.
Scroll down and tap Report a Problem.
Choose "I want to request a refund" and explain that the subscription renewed without adequate notice.
Submit the request and await a response from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions and find Breathly.
Select Cancel subscription.
After cancellation, return to the Subscriptions menu.
Tap on Breathly again and choose Report a problem.
Indicate that you are requesting a refund due to the account being unused.
Submit the report and check for updates in your email.
If you purchased through Roku:
Access the Roku home screen.
Scroll down and select Settings.
Choose Subscriptions.
Select your Breathly subscription from the list.
Click on Manage subscription.
Select Cancel subscription and confirm.
Visit the Roku Channel Store on a web browser.
Find Breathly and select Support.
Look for the option to contact customer support regarding refunds.
In your message, mention the subscription renewed unexpectedly.
Submit your request and await a response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to bring to your attention a billing situation concerning my account. [describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached the necessary documentation for your review.
I would appreciate confirmation of the status of my request within the next 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
Your refund is in the queue and will be reviewed soon. Please allow up to 3 business days for processing.
Processing
Your refund is currently being processed by our team.
This status indicates that your refund is being evaluated. You should expect a completion notification shortly.
Refunded
The refund has been successfully issued to your original payment method.
Funds should appear in your account within 5-7 business days, depending on your bank's processing times.
Partially Refunded
A portion of your payment has been refunded.
You will receive an amount equivalent to the partial refund, which will be reflected in your account shortly.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact our support team for further assistance.
Completed
Your refund process has been completed successfully.
You can now enjoy the refund benefits and check your account for the funds.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Breathly, users often encounter situations where a refund might be necessary. Here are some specific scenarios illustrating how users successfully claimed refunds:
Failed Subscription Renewal: A user realized that their subscription did not renew as expected due to a payment method issue. After updating their payment information, they contacted customer support and explained the situation. Breathly promptly issued a refund for the missed subscription period, ensuring the user received the service they intended to access.
Accidental Upgrade: A user accidentally upgraded to a premium plan while exploring features. After recognizing the mistake within the same billing cycle, they reached out to support. Breathly reviewed the account status and quickly processed a refund for the upgrade, reverting the user back to their original plan without any hassle.
Subscription Overlap: After signing up for a group package with friends, one user realized they had not canceled their individual subscription in time. They contacted Breathly to clarify the situation, and upon confirming the overlap, the support team facilitated a refund for the individual subscription, allowing for a smooth transition to the group plan.
Service Interruption: During a scheduled maintenance period, a user was unable to access the Breathly app for an extended time. Upon reporting the issue to support, they received a courteous response and a refund for that billing cycle, ensuring that the user felt valued and compensated for the inconvenience.
The Easiest Way to Get a Breathly Refund
If you're frustrated trying to get a refund from Breathly—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Breathly is essential for ensuring you're updated on your financial transactions. Here’s how you can efficiently monitor your refund progress:
Email Notifications: Keep an eye on your email inbox. Breathly sends automatic updates regarding your refund status, so look for emails with the subject line "Refund Update" to stay informed.
In-App Notifications: Check the Breathly mobile app for real-time notifications. When there are changes in your refund status, a pop-up alert will appear in your app, ensuring you never miss an update.
Account Dashboard: Log into your Breathly account and navigate to the Billing section of your dashboard. Here, you can view all your orders and the associated refund statuses in detail.
Order History: Within the Order History tab, locate the specific order for which you requested a refund. The refund progress will be clearly displayed, outlining each stage of the process.
Refund Timeline: Breathly provides an estimated timeline for refunds. This information can be found next to your refund request in the Billing section, giving you an idea of when to expect your funds back.
Customer Support: If you have further questions, you can always reach out to Breathly’s support team through the app or website. They can provide specific details about your refund status and assist with any concerns.
FAQ
Unfortunately, we do not offer refunds for subscriptions that are not canceled before the renewal date. We recommend reviewing your subscription settings regularly to avoid unintentional charges. If you have any concerns or further questions, feel free to reach out to our support team for assistance.
Refunds typically take 5 to 10 business days to process and appear in your account, depending on your financial institution's policies. Once your refund is initiated, you will receive a confirmation email to keep you updated on the status. Please allow this time for the transaction to reflect in your account.
If you notice a charge but don't have an active subscription, please check your email for any receipts or notifications related to past transactions. If you still believe there is an issue, reach out to our support team through the app or website, and they will assist you in resolving the matter.
If you are unable to obtain a refund directly from Breathly, consider reaching out to customer service again for further assistance or clarification regarding your request. You might also explore the option of escalating your inquiry within Breathly's support system for additional support. Additionally, reviewing your account details and any related policies may provide further insights.
If your refund request has been declined, the first step is to carefully review Breathly's refund policy to ensure your request aligns with their guidelines. You may also consider reaching out to their support team again for further clarification or to discuss your situation in more detail. Additionally, check your account details to confirm that all relevant information has been submitted correctly.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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