Navigating billing details often takes a backseat until an unexpected charge catches your attention, such as an automatic subscription renewal. This guide will provide clear insights into how refunds work at Califlo Yoga, who qualifies for them, and the efficient steps you can take to request your money back. Our aim is to empower you with the information you need for a smooth refund process, ensuring your experience with Califlo Yoga remains positive.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Locate and prepare the original order confirmation email you received after your purchase.
Transaction ID: Write down the unique transaction ID found on your receipt or in your email confirmation.
Membership Account Details: Ensure you have access to your Califlo Yoga account information, including your username and the email associated with your account.
Purchase Date: Take note of the date you made the purchase, as this will be needed for any query.
Details of Service Used: Document any classes or services you attended, including dates and times, if applicable.
Reason for Refund Request: Clearly outline your reason for requesting a refund, including any relevant details like service quality or issues encountered.
Supporting Documentation: Gather any additional documents that might support your claim, such as screenshots of correspondence or photos related to the issue.
Account Subscription Details: If applicable, provide details regarding your subscription plan, including start date and payment frequency.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Gift Cards
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Califlo Yoga
At Califlo Yoga, we understand that circumstances can change, and certain situations may necessitate a review of your eligibility for refunds. Our services are designed to provide flexible and enjoyable yoga experiences, and we strive to ensure our users are satisfied with their membership and classes. The following conditions might make users eligible for a refund or credit for their purchases:
Class Cancellations: If a class is canceled by Califlo Yoga, participants may be eligible for a refund for that specific session.
Membership Adjustments: Users can inquire about a refund for unused portions of their monthly memberships under certain conditions, such as prolonged absence from classes due to medical issues.
Multi-Class Packages: For users who purchased multi-class packs, refunds may be available if all classes are unused and a request is made within a specific time frame.
Promotional Offers: Refund eligibility may apply to promotional purchases if specified in the terms of the promotion when the purchase was made.
Transferring Classes: Users wishing to transfer classes to another participant for health or scheduling reasons may discuss potential credits or refunds with customer service.
We encourage all users to reach out to our customer service team to discuss any specific inquiries regarding their account and refund eligibility, ensuring we can provide guidance tailored to their unique circumstances.
Step-by-Step Process to Request Your Califlo Yoga Refund Like a Pro
If you purchased through califloyoga.com:
Visit califloyoga.com and scroll to the bottom of the homepage.
Click on the Contact Us link.
Select Email Support to open a new email.
In the email subject line, type: Request for Refund.
In the email body, provide your account details and include:
Details about the membership or subscription.
State that the subscription renewed unexpectedly.
Emphasize the account was not used during the billing period.
Send the email and wait for a response from customer support.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Califlo Yoga subscription.
Scroll down and tap Report a Problem next to the subscription option.
Choose Request a Refund from the dropdown list.
In the comments, mention that the subscription renewed without notice.
Submit your request and await confirmation from Apple.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Profile Icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Select your Califlo Yoga subscription.
Tap Manage, then choose Refund.
Fill out the form, stating that the renewal was unscheduled.
Send your refund request and monitor for updates from Google.
If you purchased through Roku:
Visit Roku.com and log in to your account.
Click on Manage Account from the menu.
Scroll down to the Subscriptions Section.
Locate the Califlo Yoga subscription.
Click on the Request Refund button.
In the provided text box, mention that the subscription renewed without prior notice.
Submit your refund request and check your email for a response from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing issue related to my account. [describe reason]
I would like to request a refund in the amount of [Amount].
Attached, you will find any relevant documentation concerning this matter.
I kindly request confirmation of the receipt of this email and the status of my refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
Please allow up to 5 business days for review & processing.
Processing
Your refund is being reviewed and funds are being allocated.
Check back in 2-3 business days for an update.
Refunded
The refund has been processed, and funds will be returned to your account.
You should see the funds in your account within 5-7 business days.
Partially Refunded
A portion of your refund has been issued based on the request.
The remaining balance will be available based on the refund policy.
Completed
Your refund has been successfully processed and is final.
You will not be able to make changes or reapply for this refund.
Canceled
Your refund request has been canceled at your request.
If you need assistance, please contact us for support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Califlo Yoga offers a range of services, including online yoga classes, membership subscriptions, and wellness workshops. Here are some real user scenarios where customers successfully claimed refunds:
A user realized they signed up for a month-to-month subscription instead of the annual plan, which was their initial intention. Upon reaching out to customer support and explaining their situation, they received a full refund for the difference in pricing after switching to the annual plan.
An individual enrolled in a virtual workshop had to cancel due to a scheduling conflict. After contacting customer service, they received a prompt refund for the workshop fee, as per the cancellation policy outlined during registration.
A member experienced technical issues accessing their online classes, affecting their ability to utilize the service. After reporting the issue, the support team acknowledged the problem and offered a refund for the missed classes, ensuring that the user could continue their yoga journey without financial concern.
A user who mistakenly purchased the same workshop twice contacted Califlo Yoga for clarification. The customer service team efficiently handled the inquiry and issued a refund for the duplicate purchase, facilitating a hassle-free experience for the customer.
The Easiest Way to Get a Califlo Yoga Refund
If you're frustrated trying to get a refund from Califlo Yoga—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Califlo Yoga is straightforward and user-friendly, ensuring you stay informed throughout the process. Below are some efficient methods to monitor your refund progress:
Email Notifications: Keep an eye on your email for updates from Califlo Yoga. You will receive a confirmation email when your refund is initiated, along with any pertinent information regarding its status.
Califlo Yoga App: If you use the Califlo Yoga mobile app, you can easily check your refund status. Navigate to the 'Account' section and select 'Order History' to view current refund transactions.
Account Dashboard: Log into your Califlo Yoga account on the website. Head to the 'Billing' section where you will find detailed information about your refunds, including the amount and expected processing time.
Order History: In the 'Order History' of your account settings, you can track each transaction and its respective refund status. Look for a status update next to each order indicating whether the refund is pending, completed, or failed.
Refund Progress Information: Califlo Yoga provides clear updates on the refund progress. You will see timestamps for when your refund was requested, along with any updates regarding its completion.
Customer Support: If you need further information or clarity on your refund, feel free to reach out to Califlo Yoga’s customer support via the in-app chat feature or by emailing their support team directly.
FAQ
Unfortunately, if you forget to cancel your membership or class reservation before the deadline, we are unable to issue a refund for that charge. We encourage all members to set reminders for cancellations to avoid these situations. Our team is here to help with any questions you may have about your membership.
Refunds typically take 3 to 5 business days to process after they have been initiated. The exact time may vary depending on your bank or payment provider. Please check with them directly if you have any concerns about the status of your refund.
If you see a charge but do not have an active subscription, please reach out to our customer support team at support@califloyoga.com. Provide them with the details of the charge, and they will assist you in resolving the issue promptly.
If you're unable to receive a refund directly from Califlo Yoga, consider reaching out to their customer service for further assistance. You may also want to review your account details to ensure all information is accurate. If necessary, escalating your inquiry within their support system could provide additional options for resolution.
If Califlo Yoga refuses to issue a refund, you can first review their refund policy to ensure you understand the terms and conditions. You may also want to reach out to their support team again for further clarification on their decision or explore your account details for eligibility options.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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