Billing is often an afterthought until an unexpected charge prompts questions and concerns. If you've recently encountered an automatic renewal for your Calligraphr Upgrade, this guide is here to clarify how the refund process works, who qualifies for eligibility, and the straightforward steps to request your money back quickly. Our goal is to ensure you feel informed and supported throughout this process.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your registered email address and account username associated with your Calligraphr Upgrade.
Transaction ID: Locate the transaction ID associated with your purchase, found in your email receipt or transaction history.
Order Confirmation Email: Keep a copy of your order confirmation email, as it contains essential details about your purchase.
Description of Issues: Document specific reasons for your refund request, highlighting any issues faced during or after using the upgrade.
Payment Method Details: Have information about the payment method used (credit card, PayPal, etc.) ready in case it's required for processing the refund.
Refund Policy Reference: Review Calligraphr's refund policy and have relevant details at hand to support your claim.
Contact Information: Prepare your current contact information to ensure smooth communication with the support team.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Debit Card
3-5 working days
iDEAL
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Calligraphr Upgrade
At Calligraphr Upgrade, users are provided with a unique service that enables them to convert their handwriting into digital fonts. While subscribing to this service enhances your experience and access to premium features, it is important to understand your rights and potential eligibility for a refund under certain circumstances.
Users may qualify for a refund in the following situations:
Account Activation Issues: If a user experiences technical difficulties preventing the successful activation of their upgrade within a reasonable timeframe, they may inquire about refund eligibility.
Feature Availability: If specific features advertised as part of the upgrade are not available or function as intended, users may be eligible for a refund after reaching out for support.
Billing Errors: In the event that users notice discrepancies in the amount charged compared to the pricing outlined at the point of subscription, this may qualify for further investigation and potential refund options.
Service Interruption: If there is a prolonged interruption of service that affects access to the premium features users subscribed to, this could also be a valid reason to discuss refund options.
It's essential for users to review their circumstances regarding account management and the specific terms under which they upgraded their service. For any questions or to initiate a refund discussion, users should reach out to Calligraphr's support team for clarification and assistance.
Step-by-Step Process to Request Your Calligraphr Upgrade Refund Like a Pro
If you purchased through Calligraphr Upgrade.com:
Visit the Calligraphr website.
Scroll to the bottom and click on "Contact Us".
Fill out the contact form, ensuring to select the membership category for your request.
In the message box, explain that you are requesting a refund and include details such as:
That your subscription renewed without notice.
The account has been unused since the last renewal.
Submit the form and wait for a response from their support team.
If you purchased through Apple:
Open the Settings app on your device.
Tap your name at the top, then select "Subscriptions".
Locate Calligraphr from the list of subscriptions.
Tap on it and then tap "Report a Problem" (this may redirect you to the App Store).
Select the reason for your refund request, ideally: "I didn’t want this renewal", or mention your account was inactive.
Follow any additional prompts to complete your request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the profile icon located in the top right corner.
Select Payments & subscriptions > Subscriptions.
Find and tap on Calligraphr.
Tap on Cancel subscription.
Immediately go back and select Report a problem.
Choose the reason for the refund, stating points like: "Renewed without my consent", or mention your lack of usage.
Complete the process by following any prompted instructions.
If you purchased through Roku:
Go to the Roku website and log into your account.
Navigate to My Account > Manage Your Subscriptions.
Find Calligraphr in the subscriptions list.
Select Cancel subscription, then proceed to find a contact option.
Use the provided contact email or form to request a refund, emphasizing that your subscription renewed without adequate notice.
Clarify that you did not use the service since the last billing cycle.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund for the amount of [Amount].
Attached to this email is the relevant documentation for your reference.
Could you please confirm the status of my request within 3-5 business days? Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
Your request is being processed and you will be updated once it is reviewed.
Processing
Your refund is currently being processed by our team.
You can expect the refund to be completed within 5-7 business days.
Refunded
The refund has been successfully issued to your account.
The amount will be reflected in your account shortly, depending on your bank's processing time.
Partially Refunded
A portion of your payment has been refunded.
The remaining balance will not be refunded, and you will be notified of the reasons.
Completed
The refund process is complete and no further action is needed.
Your refund status is final, and you can continue using your Calligraphr account.
Cancelled
Your refund request has been cancelled.
You will not receive a refund, and you still have access to your Calligraphr features.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Calligraphr Upgrade, customers occasionally seek refunds due to various account management situations. Here are a few realistic scenarios that demonstrate how users have successfully claimed refunds in specific circumstances:
Accidental Upgrade: A user intended to sign up for a monthly plan but mistakenly selected the annual subscription. Upon realizing the error within hours, they contacted customer support, who promptly issued a refund for the difference after confirming the user had not yet utilized the annual benefits.
Service Interruption: A customer experienced temporary service outages while trying to access their premium features during a busy project period. Understanding their frustration, Calligraphr Upgrade offered a pro-rated refund for the downtime, allowing the user to feel valued and supported.
Subscription Cancellation Overlap: A user decided to cancel their subscription but realized they had overlapping subscriptions unintentionally. After contacting support for clarification, they received a full refund for the duplicate billing period, ensuring all accounts were in order.
Billing Discrepancy: A user noticed a discrepancy in their billing amount compared to their selected plan. After reaching out for clarification, the support team promptly corrected the misunderstanding and issued a refund for the excess charge, ensuring transparency in their billing process.
The Easiest Way to Get a Calligraphr Upgrade Refund
If you're frustrated trying to get a refund from Calligraphr Upgrade—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status for a Calligraphr Upgrade is straightforward, ensuring you stay updated throughout the process. Here are some efficient ways to keep tabs on your refund status:
Email Notifications: Keep an eye on your email inbox for updates from Calligraphr. Refund status updates will be sent to the email associated with your account, so ensure that your email preferences allow notifications.
Account Dashboard: Log into your Calligraphr account and navigate to the Billing Section of your dashboard. Here, you can view recent transactions and check the status of any pending refunds.
Order History: Access your Order History within your account settings. This section provides detailed information about your purchases and any associated refunds, allowing you to track their progress.
In-App Notifications: If you're using the Calligraphr mobile app, make sure to enable in-app notifications. These alerts will inform you immediately about any changes to your refund status.
Refund Progress Information: When a refund is initiated, Calligraphr provides updates that include whether your refund is processing, completed, or if any issues have arisen. Check the billing section for the most current status.
Customer Support: If you have any questions or need further assistance, reach out to Calligraphr's support team via the help section in your account. They can provide specific details about your refund inquiry.
FAQ
Refunds for Calligraphr Upgrade purchases are generally not provided for users who forget to cancel their subscription by the deadline. We recommend reviewing our cancellation policy to understand the timelines and conditions better. If you have specific circumstances you'd like to discuss, please reach out to our support team for assistance.
Refunds for Calligraphr upgrades typically take 5 to 10 business days to process, depending on your bank or payment provider's policies. Once initiated, you'll receive a confirmation email outlining the expected timeline for your refund. Please check your bank statements during this period for updates on the transaction.
If you see a charge but don't have an active subscription, please first check your email for any confirmation regarding your subscription status or renewal. If you cannot find any relevant emails, we recommend contacting our support team with your account details for further assistance.
If you're unable to obtain a refund directly from Calligraphr Upgrade, consider reaching out to their customer service team again for further assistance. You might also explore escalating your request within their support system if you feel your issue hasn't been resolved. Additionally, reviewing your account details and any correspondence may provide insights on the next steps.
If your refund request for Calligraphr Upgrade is not approved, it's a good idea to review the refund policy on their website to understand the criteria for eligibility. You may also want to reach out to their customer support team again for clarification or to discuss your situation further. Additionally, ensure that all account details are accurate and that there haven’t been any misunderstandings regarding your subscription.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)