Many users often overlook billing details until an unexpected charge surfaces, such as an automatic subscription renewal. This guide is designed to help you navigate the Calmio refund process, detailing who qualifies for a refund and the straightforward steps to request your money back quickly. We aim to provide clarity and support, ensuring you feel confident in managing your subscriptions with Calmio.
What You Should Prepare Before Applying For Refund
User Account Information: Have your Calmio account username or email used for registration ready.
Transaction ID: Locate the unique transaction ID associated with your purchase, which can typically be found in your account under purchase history or confirmation emails.
Date of Transaction: Provide the specific date when the transaction was made for accurate processing.
Proof of Payment: Have your payment receipt or bank statement showing the transaction as evidence.
Refund Reason: Prepare a clear and concise explanation of why you're requesting a refund, referencing any specific issues with the service.
Subscription Details: If applicable, note your subscription plan, renewal date, and how long you’ve been subscribed.
Previous Communications: Compile any prior messages exchanged with Calmio support relevant to your refund request.
Terms of Service Reference: Review Calmio’s refund policy to ensure your request aligns with their guidelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
5-7 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Bank Transfer
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Calmio
At Calmio, users engage with a subscription service that provides access to a variety of mindfulness and wellness resources. As part of this experience, users may have questions about their rights concerning refunds and eligibility for these refunds based on specific circumstances. Calmio aims to ensure a positive user experience and transparency in its billing practices.
Users may qualify for a refund under the following situations:
Service Quality Issues: If users experience technical difficulties that prevent them from accessing the content they subscribed for, they may inquire about eligibility for a refund related to that specific billing period.
Account Management Inquiries: Users who have questions or concerns regarding their account settings, including subscription renewals or payment updates, may explore whether adjustments or refunds could be applied based on their unique account status and interactions.
Subscription Changes: If users decide to downgrade or change their subscription plan, they might have the opportunity to address whether any portion of the payment could be refunded based on the new plan’s start date and the terms associated with the transition.
Content Availability: If a specific content feature or service promised at the time of subscription is not available, users may discuss potential eligibility for a refund due to the lack of access to the expected resources.
Trial Period Conclusions: For users who signed up for a trial period and decide not to continue, there might be options available for discussions around any charges incurred after the trial ended, contingent on the terms outlined at the time of signup.
Understanding these situations can help users manage their subscriptions effectively while ensuring they are aware of their rights related to refunds at Calmio.
Step-by-Step Process to Request Your Calmio Refund Like a Pro
Find the subscription charge you want to refund and click on Request Refund.
In the message box, mention that you didn't receive notice of the renewal.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top.
Select Subscriptions.
Find Calmio and tap on it.
Tap on Report a Problem next to the subscription.
Choose Request a Refund, and in the comments, emphasize that the account was unused.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon (three horizontal lines) in the top-left corner.
Go to Subscriptions.
Select Calmio from the list.
Tap Cancel Subscription. After cancellation, follow the prompt to request a refund.
When submitting, mention that you weren't aware of the renewal date.
If you purchased through Roku:
Go to the Roku website and log in to your account.
In the left navigation menu, select Manage Account.
Find the section for Subscriptions and locate Calmio.
Click on Manage Subscription and choose Cancel Subscription.
Once cancelled, navigate to Customer Support to submit a refund request.
In your message, note that the subscription renewed without adequate notice.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to request a refund regarding a billing situation related to my account. The details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your reference.
Could you please confirm the status of my request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is under review.
You will be notified once your request is processed, usually within 48 hours.
Processing
The refund is currently being processed by our team.
Expect your refund to be completed shortly, typically within 5-7 business days.
Refunded
The refund has been successfully issued to your payment method.
You should see the funds reflected in your account within 3-5 business days.
Partially Refunded
A portion of your order has been refunded.
Check your account for the adjusted amount. If further assistance is needed, contact support.
Completed
Your refund process is complete and final.
No further action is required from you; enjoy your day!
Cancelled
Your refund request was cancelled either by you or due to ineligibility.
If you believe this is an error, please reach out to our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Refund requests can arise from various user needs when interacting with Calmio's services. Here are some real user scenarios illustrating how refunds were successfully claimed:
Subscription Plan Downgrade: A user on a premium Calmio subscription realized they only needed basic features for their current project. After contacting customer support to downgrade their plan, they were eligible for a pro-rated refund for the unused portion of their premium subscription.
Account Management Error: A user accidentally activated an add-on service during the enrollment process. Upon realizing the mistake, they reached out to Calmio support and, after a brief review, received a refund for the add-on charge as it was within the cancellation window.
Service Interruption: A user experienced an unexpected service outage during a critical time. After submitting a support ticket detailing the issue, Calmio provided a credit and a refund for the days the service was unavailable, ensuring the user felt valued and compensated for the inconvenience.
Trial Period Transition: A user signed up for a trial but decided not to continue with a paid subscription. After navigating through their account settings, they realized they had two days before the trial ended. They contacted support to confirm that their trial would expire without charge, leading to a successful resolution that alleviated any billing concerns.
The Easiest Way to Get a Calmio Refund
If you're frustrated trying to get a refund from Calmio—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Calmio is straightforward, thanks to several dedicated features and notifications. Here are the best ways to efficiently monitor your refund status:
Email Notifications: Keep an eye on your inbox for updates from Calmio. You will receive an email confirmation when the refund is initiated, along with further details on the status of your refund.
In-App Notifications: If you use the Calmio app, check the notifications section for real-time updates on your refund status. This feature ensures you get instant alerts directly on your mobile device.
Account Dashboard: Log into your Calmio account and navigate to the Order History section. Here, you'll find detailed information about your recent transactions, including the status of any pending refunds.
Billing Section: In the Billing section of your account settings, you can view your payment history and see any refunds that have been processed, along with the dates they were initiated.
Refund Progress Updates: Calmio provides regular updates when your refund is being processed. Check your order details in the account dashboard for specific timestamps indicating when your refund is expected to be completed.
Customer Support: If you have further questions, reach out to Calmio's customer support directly through the app or website for personalized assistance regarding your refund status.
FAQ
If you forgot to cancel your Calmio subscription on time, refunds are typically not provided for missed cancellations. However, we encourage you to reach out to our support team, as they may be able to assist you based on your specific situation.
Refunds typically take 5-10 business days to process, depending on your bank or financial institution. Once processed, you should see the amount credited back to your account within that timeframe. If you have any concerns, please reach out to our customer support for assistance.
If you see a charge from Calmio but do not have an active subscription, please check your account settings and payment history for any past subscriptions. If you still believe there's an issue, contact Calmio's customer support directly for assistance with your inquiry, providing them with relevant details about the charge.
If you are unable to receive a refund directly from Calmio, consider reaching out to their customer service again for further assistance. You can also inquire about escalating your request within their support system to ensure it is reviewed thoroughly. Additionally, reviewing your account details may provide insights into your transaction history that could be helpful.
If Calmio has declined your refund request, it may be helpful to carefully review their refund policy for any specific conditions or criteria you may have overlooked. You can also consider reaching out to their customer support again for clarification or additional assistance. Additionally, ensure that your account details are accurate and up to date, as this may facilitate the review process.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)