Billing can often be an afterthought until an unexpected charge catches you by surprise. At CalorAI, we understand that navigating refunds can sometimes be confusing. This guide will provide clear insights into how CalorAI refunds operate, outline who is eligible for a refund, and offer step-by-step instructions to help you request your money back quickly and easily.
What You Should Prepare Before Applying For Refund
Account Details: Ensure you have your registered CalorAI account email and login credentials ready.
Transaction ID: Locate the unique transaction ID for the purchase you are seeking a refund for.
Subscription Information: If applicable, have details of your subscription plan and start date available.
Proof of Payment: Have screenshots or PDFs of your payment confirmation, including the amount and date of transaction.
Usage History: Take notes on any services utilized during the subscription period that may be relevant to your refund request.
Reason for Refund: Clearly articulate your reason for requesting a refund, whether it’s due to service dissatisfaction, technical issues, or other concerns.
Communication History: Include any prior correspondence with CalorAI customer support related to the issue.
Refund Policy Review: Familiarize yourself with CalorAI's refund policy to ensure your request aligns with their terms.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
Apple Pay
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from CalorAI
At CalorAI, we strive to provide our users with the best experience possible when utilizing our AI-driven services for energy management. Understanding your rights and the circumstances under which you may be eligible for a refund is an important aspect of your subscription and account management. Below are the specific situations relevant to CalorAI that may qualify for refunds.
Service Downtime: If you experience prolonged periods of service unavailability affecting your ability to utilize our AI tools, you may be eligible for a refund for that billing cycle.
Service Disruption: In cases where significant interruptions occur that prevent access to paid features of the service, you might qualify for a refund for the affected duration.
Billing Errors: In the event of unexpected discrepancies in your account billing that require correction, you may be able to request a refund for the discrepancy amount, once verified.
Subscription Cancellations: If you made a subscription cancellation prior to the billing cycle and believe you were charged incorrectly for the subsequent period, you could inquire about potential eligibility for a refund for that charge.
Trial Period Transition: Users transitioning from a free trial to a paid subscription who feel the service did not meet their expectations as described may explore eligibility for a refund for the initial billing period.
It's important to reach out to our support team to discuss your specific situation and determine the best course of action regarding refunds. We are here to assist you in navigating your account inquiries and ensuring a positive experience with our services.
Step-by-Step Process to Request Your CalorAI Refund Like a Pro
If you purchased through CalorAI.com:
Visit the CalorAI website and log into your account.
Navigate to the Account Settings.
Locate the section labeled Billing or Subscriptions.
Find the transaction you wish to get a refund for.
Click on Request Refund next to the relevant transaction.
In your refund request, mention that the subscription renewed without your consent.
Submit the request and check your email for any confirmation.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find CalorAI in the list and tap on it.
Tap Report a Problem to initiate the refund process.
In your description, highlight that the subscription was renewed unexpectedly.
Follow the prompts to submit your refund request.
If you purchased through Google Play:
Open the Google Play Store.
Tap the hamburger menu in the top left corner.
Select Subscriptions.
Locate CalorAI and tap on it.
At the bottom of the screen, select Cancel Subscription, if necessary.
Next, go back to the main menu and choose Account.
Scroll to Order History and find the CalorAI purchase.
Tap on it and select Request a Refund.
Explain that you were unwittingly charged for a subscription you didn’t want to continue.
Submit the request and ensure you keep an eye on your email for updates.
If you purchased through Roku:
Sign in to your Roku account at my.roku.com.
On the left menu, select Manage your subscriptions.
Find CalorAI in your subscriptions list.
Click on Cancel Subscription to stop future payments.
After cancelling, locate the Help section at the bottom of the page.
Choose Contact Us for customer support options.
Provide a brief message stating that you wish to request a refund for the recent charge, mentioning that you didn't intend to renew.
Submit the form and await their response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to discuss a billing situation regarding my CalorAI account. [describe reason]
I would like to request a refund of [Amount].
If applicable, I have attached documentation to support my request.
I kindly ask for confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting processing.
You will be notified when the refund is processed. Please allow up to 5 business days for updates.
Processing
Your refund is currently being processed by our team.
The funds should be returned to your payment method within 3-7 business days.
Refunded
Your refund has been successfully completed and processed.
The amount will reflect in your account shortly, depending on your bank or service provider.
Partially Refunded
A portion of the amount requested for a refund has been returned.
Review the details of your transaction for what was refunded and what remains.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact our support team for further assistance.
Completed
The refund process is fully completed, and no further action is required.
You can now view the updated transaction history in your account.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In the context of CalorAI, users often encounter various situations that lead them to seek refunds. Here are some specific scenarios where users successfully claimed refunds:
Subscription Downgrade: A user decided to downgrade their subscription plan to a lower tier after realizing they didn’t need all the features of the premium version. After contacting CalorAI’s support and explaining their need for a refund for the unused portion of their premium plan, they received a prompt refund, ensuring they only paid for the services they intended to use.
Service Interruption: A user experienced an unexpected outage of the CalorAI services that affected their account significantly during a critical tracking period. They reached out to customer service to inquire about compensation for the service disruption, and due to the circumstances, CalorAI issued a refund for the days they were unable to access their account.
Renewal Confusion: A user mistakenly believed they had canceled their subscription before the renewal date but later found that the charges were processed. Upon contacting CalorAI for clarification, they provided proof of their cancellation request and successfully received a full refund for the recent renewal, allowing them to reassess their subscription needs.
Feature Unavailability: A user was excited to try a new feature that was advertised with their current subscription but later found out that it was not yet available. After discussing this with CalorAI’s customer support, they were granted a refund for the feature's corresponding charge, emphasizing CalorAI's commitment to user satisfaction.
The Easiest Way to Get a CalorAI Refund
If you're frustrated trying to get a refund from CalorAI—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with CalorAI is designed to be a seamless and efficient process. By utilizing the tools and notifications provided by CalorAI, you can easily stay updated on your refund progress. Here are the best ways to track your refund status:
Email Notifications: Keep an eye on your inbox for emails from CalorAI regarding your refund. These will provide timely updates, including when your refund has been initiated and any changes in status.
In-App Notifications: If you have the CalorAI mobile app, enable notifications to receive alerts directly on your device. This feature ensures that you'll be informed of any updates on your refund status in real time.
Account Dashboard: Log into your CalorAI account and navigate to the Billing Section. Here, you can find the detailed status of your refund under the Order History tab. This section provides a clear timeline of your refund requests.
Order History Section: Within your account settings, click on Order History to view all your transactions. Each order will show the current refund status, including any relevant dates and amounts.
Refund Progress Information: CalorAI provides detailed updates regarding your refund process, including the date it was approved and when it is expected to be processed. Look for these specifics in the communication you receive.
Customer Support: If you have questions or need further assistance, reaching out to CalorAI's dedicated customer support team via the help section in your account can provide additional clarity on your refund status.
FAQ
Unfortunately, if you forget to cancel your subscription before the renewal date, we are unable to process a refund for that billing period. We recommend reviewing your account settings periodically to keep track of your subscription status and ensure timely cancellations.
Refunds typically take 5 to 10 business days to process, depending on your bank or payment provider. Once the refund is initiated, you should see the funds reflected in your account statement within that time frame. If you have any concerns or need further assistance, feel free to reach out to customer support.
If you see a charge but don’t have an active subscription, please check your account settings for any previous subscriptions that may have been overlooked. If everything appears to be correct, contact our support team with your charge details, and we'll assist you in resolving the issue.
If you're unable to obtain a refund directly from CalorAI, consider reaching out to customer service again for further assistance. You can also explore escalating your concern within their support system to ensure it receives the appropriate attention. Additionally, reviewing your account details may provide insights into your purchase history and any applicable policies.
If CalorAI refuses to issue a refund, you can review their refund policy for more clarity on the terms and conditions that apply. Additionally, consider reaching out to their customer support team again to discuss your situation in detail, or check your account details to ensure everything is accurately represented.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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