It's not uncommon for users to overlook billing details until an unexpected charge catches their attention, especially with auto-renewing subscriptions like CalZen AI Food Calorie Counter. This guide is designed to help you navigate the refund process for CalZen, outlining eligibility criteria and providing clear steps to request a refund swiftly. Whether you're seeking clarity on your bill or need assistance with a refund, we're here to ensure you have all the information you need.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your registered email address and account username associated with your CalZen AI Food Calorie Counter account.
Transaction ID: Locate the specific transaction ID for the purchase you wish to refund, which can be found in your payment confirmation email.
Purchase Date: Note the exact date of the purchase, as it may be required to verify your request.
Reason for Refund: Prepare a clear explanation for why you are requesting the refund, such as issues with app functionality or dissatisfaction with the service.
Proof of Payment: Keep a copy of your payment receipt or bank statement that shows the charge for the service, confirming the amount paid.
Subscription Details: If applicable, have information ready regarding your subscription plan, including the renewal date and any changes made before the refund request.
Device Information: Document the type of device (e.g., smartphone, tablet) and operating system version you used when accessing CalZen AI Food Calorie Counter, which may assist in identifying any issues.
App Version: Make a note of the version of the CalZen AI Food Calorie Counter app you were using during the timeframe of your issue.
Contact Method: Decide on how you’d like to initiate the refund request (email, support ticket, etc.) and gather any necessary information for that platform.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-10 working days
PayPal
3-7 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from CalZen AI Food Calorie Counter
At CalZen AI Food Calorie Counter, users engage with a subscription-based service designed to help them track calorie intake and manage their nutrition effectively. Understanding your eligibility for refunds is essential in case you encounter any issues regarding your subscription or service access.
Refund eligibility may apply in the following scenarios:
Subscription Cancellation: If a user cancels their subscription before the next billing cycle, they may be eligible for a refund for any unused portion of their current subscription period, depending on the timing of the cancellation.
Service Limitations: Should there be significant disruptions or technical issues that temporarily prevent access to premium features as outlined in the subscription plan, users might inquire about eligibility for a refund for that period.
Incorrect Billing: If a user notices a discrepancy in the billing amount that does not align with the agreed subscription rate, they might be eligible to discuss possible adjustments or refunds.
Trial Period Conversion: Users who opt into a trial period for the service, and subsequently find the service does not meet their needs, may have options for a refund if they cancel before the trial concludes and are billed.
It is important for users to review their subscription terms and the specific policies related to their account to understand their individual eligibility for refunds.
Step-by-Step Process to Request Your CalZen AI Food Calorie Counter Refund Like a Pro
If you purchased through CalZen AI Food Calorie Counter.com:
Visit the CalZen AI website and log in to your account.
Navigate to the Account Settings section.
Locate the Billing or Subscriptions tab.
Find the Recent Charges area to review your last transaction.
Select the Request Refund option next to the relevant transaction.
In the message box, mention that the subscription was renewed without sufficient notice.
Submit your request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top.
Select Subscriptions.
Find your CalZen AI subscription and tap on it.
Scroll down and select Report a Problem.
Choose the reason for your request, stating that the subscription renewed without notice.
Follow the prompts to submit your request for a refund.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions and find your CalZen AI subscription.
Scroll down and tap on Report a Problem.
Select the option indicating a refund request, mentioning that the account was unused.
Complete the form to finalize your request.
If you purchased through Roku:
Access your Roku device and navigate to the main menu.
Select Settings.
Go to Privacy, then Manage subscriptions.
Find your CalZen AI subscription in the list.
Select it, then choose Cancel subscription.
Visit the Roku website to access your account.
Locate the Support section and select Contact Us.
Submit a ticket for the refund, stating that you were unaware of the renewal.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to CalZen AI Food Calorie Counter for Refund
I am writing to request a refund for my account. The billing situation is as follows: [describe reason].
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation for your reference.
I would appreciate a confirmation of this refund request within 3-5 business days.
Thank you for your prompt attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but not yet processed.
Your request is queued for review. Expect an update within 2-3 business days.
Processing
The refund is currently being reviewed and processed by our team.
We are actively working on it. Please allow 3-5 business days for completion.
Refunded
The refund has been successfully completed and processed.
The amount has been credited back to your original payment method. Time to reflect may vary.
Partially Refunded
A portion of your refund has been processed, while the rest is pending.
You will receive the refunded amount shortly, and a review for the remaining balance is ongoing.
Completed
All related processes to the refund have been finalized.
Your refund transaction is complete and you can check your account for updates.
Canceled
The refund request has been canceled, either by you or due to policy.
No refund will be issued. If you dispute this, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At CalZen AI Food Calorie Counter, users often seek refunds due to various account-related situations. Here are some realistic scenarios illustrating how users successfully claimed refunds:
Subscription Downgrade: After trying out the premium features of CalZen AI for a month, Sarah realized that the basic plan met her needs better. She contacted support to downgrade her plan and requested a refund for the unused days of her premium subscription, which was processed promptly.
Billing Confusion: John noticed an unexpected charge on his account after he cancelled his subscription. Upon reaching out to customer support, he discovered that he had inadvertently reactivated his subscription during a special promotion. The team clarified the situation and issued a refund for the extra charge without any hassle.
Account Sharing Issue: Emily shared her CalZen AI account with a friend who decided to upgrade it without her knowledge. When Emily noticed the changes, she contacted CalZen AI for assistance. The support team helped revert the account to her original plan and refunded the difference in charges, ensuring she could continue using the service seamlessly.
Feature Access Misunderstanding: Mike signed up for a trial of CalZen AI but realized the features he needed were not included. He reached out before the trial ended to request a refund for the subscription, as he believed he wouldn't use it further. The support team readily addressed his concerns and processed the refund according to the trial terms.
The Easiest Way to Get a CalZen AI Food Calorie Counter Refund
If you're frustrated trying to get a refund from CalZen AI Food Calorie Counter—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with CalZen AI Food Calorie Counter is simple and efficient. Here’s how you can stay updated on your refund progress:
Email Notifications: Keep an eye on the email associated with your account. CalZen AI sends out refund status updates directly to your inbox, including confirmation when your refund is processed.
In-App Notifications: If you have the CalZen AI mobile app, check the notifications section. Real-time alerts regarding your refund status will be sent directly through the app, ensuring you're always in the loop.
Account Dashboard: Visit your account dashboard on the CalZen AI website. Here, you can access your order history and billing section, which provides detailed information about pending refunds and their current status.
Order History Section: Navigate to the order history section within your account. Each transaction will list any associated refunds, showcasing their progress from initiated to completed.
Billing Section: The billing section of your account also contains up-to-date information on any refunds processed, including date and method of refund.
Refund Progress Information: Expect to see specific updates on your refund status, including "Refund Processed" and estimated timelines for when funds should reflect in your account.
FAQ
Refunds for subscriptions are generally not issued if a cancellation is not completed by the deadline. We recommend reaching out to our support team directly to discuss your specific situation, as they may be able to provide assistance or further clarification on our refund policy.
Refunds for the CalZen AI Food Calorie Counter typically take 5 to 10 business days to process. The time it takes for the refund to reflect in your account may vary depending on your bank or payment provider. If you have any concerns, feel free to reach out to our support team for assistance.
If you see a charge but do not have an active subscription, please first check your account settings and purchase history within the app. If the charge remains uncertain, contact our customer support team through the app or website for assistance in resolving the issue.
If you're unable to obtain a refund directly from CalZen AI Food Calorie Counter, consider reaching out to their customer service again for further assistance. Additionally, you may escalate your inquiry within their support system for more comprehensive help. Reviewing your account details and previous communications may also provide clarity on your request.
If CalZen AI Food Calorie Counter refuses to issue a refund, start by reviewing the refund policy to ensure you understand the terms and conditions. You may also consider contacting support again for further clarification on your request, or checking your account details to confirm that all information is accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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