Many users only think about billing when they encounter an unexpected charge—such as the automatic renewal of a subscription. This guide is designed to help you understand how refunds work with CareerAssist, who qualifies for them, and the simple steps you can take to request your money back swiftly. Our goal is to ensure you feel confident and informed throughout the refund process.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your CareerAssist account details, including your registered email address and username.
Transaction ID: Locate the unique transaction ID for the purchase or subscription you are seeking a refund for.
Service Details: Note the specific CareerAssist service you used, such as resume writing, interview coaching, or job search assistance.
Date of Purchase: Have the date when you made the initial purchase or subscription ready for reference.
Payment Method: Specify the payment method that was used, whether it was credit card, PayPal, or another method.
Documentation: Gather any receipts or confirmation emails received from CareerAssist regarding your purchase.
Refund Reason: Prepare a clear explanation for why you are requesting the refund, such as dissatisfaction with the service or a service not rendered.
Communication History: Keep a record of any prior communication with CareerAssist regarding your refund inquiry.
Proof of Service Quality: If applicable, compile evidence supporting your claim, such as screenshots or examples of the services received.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from CareerAssist
At CareerAssist, users have specific rights regarding eligibility for refunds that depend on the nature of the services provided through our platform designed to assist in job placements and career development. Understanding these criteria can help users navigate their account management and billing inquiries effectively.
The following situations may qualify users for a refund at CareerAssist:
Subscription Cancellation: If a user cancels their subscription within the designated cancellation period, they may be eligible for a refund for unused services.
Service Dissatisfaction: Users who feel that the specific services rendered did not meet the expectations set forth during subscription may request a refund, provided the circumstances are communicated within a specified timeframe after service initiation.
Technical Issues: If users encounter persistent technical problems that hinder them from accessing their subscription services, they might be eligible for a refund after documenting their issues and sharing them through the proper channels.
Content Error: In cases where the guidance or resources provided do not align with the advertised information, users may be entitled to a partial refund if the discrepancy significantly affects the service quality.
Account Suspension: Should a user's account be suspended due to payment processing issues outside their control, they may inquire about receiving a refund for the subscription period affected.
It is important for users to review the specific terms and conditions related to refunds provided by CareerAssist, as these criteria may vary based on individual circumstances. Users are encouraged to reach out to customer support for any questions regarding their eligibility for a refund in their particular situation.
Step-by-Step Process to Request Your CareerAssist Refund Like a Pro
If you purchased through CareerAssist.com:
Visit pilotonlygreatjobs.com and log into your account.
Navigate to the Account Settings section.
Select Billing Information or Subscription Details.
Locate the recent charge that you wish to refund.
Click on Request Refund.
In the message box, mention that the subscription renewed without notice and that it is unused.
Submit your refund request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top.
Select Subscriptions.
Find and tap on the subscription to CareerAssist.
Scroll down and tap on Report a Problem.
Select the reason for your refund request, such as Renewed without authorization.
Submit your report for processing.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Account and then Purchase History.
Find the CareerAssist subscription charge.
Tap on the charge and select Refund.
Explain that the service was not utilized.
Submit your refund request.
If you purchased through Roku:
Visit the Roku website and log into your account.
Navigate to Manage Account.
Click on Subscriptions.
Select the CareerAssist subscription.
Tap on Request a Refund.
Mention that you did not receive timely notification before renewal.
Complete the refund request form and submit.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
You will be notified within 3-5 business days about the status of your request.
Processing
Your refund is being processed by our team.
Typically takes 5-7 business days before the funds are released.
Refunded
Your refund has been successfully completed.
You should see the refunded amount in your account within 3-5 business days.
Partially Refunded
A portion of your requested refund has been issued.
The remaining amount may not be eligible for a refund.
Canceled
Your refund request has been canceled.
You can submit a new request if desired, following our guidelines.
Completed
The refund process has been fully completed.
Everything is settled; no further action is required from you.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At CareerAssist, users often navigate various scenarios regarding their subscriptions and account management. Below are a few examples of how users successfully claimed refunds under typical circumstances:
Subscription Change Scenario: A user realized they had upgraded their plan just before a personal event that limited their ability to engage with the service. After reaching out to CareerAssist, they explained their situation, and the support team promptly issued a refund for the difference in subscription fees based on their request to revert to the previous plan.
Service Interruption Situation: One user encountered a temporary outage while trying to access a career coaching session, which affected their ability to utilize the service. After contacting customer support, the user was able to get a refund for the session they missed, appreciating the prompt attention to their concerns.
Accidental Renewal Case: A user intended to pause their subscription for a few months but overlooked the renewal notification. Upon discovering the automatic charge on their account, they reached out to CareerAssist to explain the oversight. The support team was understanding and issued a refund for the recent charge while assisting them in pausing their subscription.
Billing Clarification: An individual noticed an unexpected charge related to an additional resource that was added to their account. After contacting CareerAssist for clarification, it was confirmed that the user had opted into this resource by mistake. They were able to successfully request a refund as they wished to keep their account streamlined and focused on their original plan.
The Easiest Way to Get a CareerAssist Refund
If you're frustrated trying to get a refund from CareerAssist—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with CareerAssist is crucial for staying updated on your transaction progress. Here are specific ways to ensure you are informed about your refund:
Check Your Account Dashboard: Log into your CareerAssist account and navigate to the Order History section. Here, you can view the status of all your recent transactions, including any pending refunds.
Enable Notifications: Ensure that you have enabled in-app notifications on the CareerAssist mobile app. This will allow you to receive immediate alerts regarding your refund status directly on your device.
Email Updates: Keep an eye on your registered email. CareerAssist sends automated updates whenever there is a change to your refund status, such as confirmation of refund initiation or completion. Look for emails with the subject line starting with "Refund Status Update" for timely information.
Billing Section Insights: Visit the Billing Section in your account settings. This area provides detailed insights into recent charges and adjustments, helping you to monitor the financial flows related to your refund.
Contact Customer Support: If you're seeing no updates, consider reaching out to CareerAssist customer support directly through the Help Center on the website. They can provide personalized updates beyond what is available in your account.
FAQ
Unfortunately, if you forget to cancel your subscription before the renewal date, we cannot issue a refund for that billing period. To avoid being charged in the future, we recommend setting a reminder for cancellation or reviewing your account settings regularly. If you have any additional questions about your account, feel free to reach out to our support team for assistance.
Refunds from CareerAssist typically take between 5 to 10 business days to process and appear in your account, depending on your bank or payment provider’s policies. Please allow this time for the transaction to be completed, and keep an eye on your account for updates.
If you notice a charge but do not have an active subscription, please review your account details to confirm your subscription status. If you still have questions, reach out to our customer support team with your transaction details for further assistance.
If you're unable to obtain a refund directly from CareerAssist, consider reaching out to their customer service for further clarification or assistance. You can also explore options for escalating your inquiry within their support system. Additionally, reviewing your account details may provide further insights into available resolutions.
If CareerAssist refuses to issue a refund, you may want to review their refund policy for specific guidelines. Additionally, consider reaching out to their support team again for clarification or further assistance. It's also helpful to check your account details to ensure all information is accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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